Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
119 Garden Golf Blvd, North Wales, PA 19454
Full view
View all photos(169)169
Room & Suite (63)
Dining (9)
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. $278 /night, 10/15 - 10/16
$330
per night
$257
per night
$184
per night
Oct
Nov
15 Oct
Today
17 Oct
19 Oct
21 Oct
23 Oct
25 Oct
27 Oct
29 Oct
31 Oct
2 Nov
4 Nov
6 Nov
8 Nov
10 Nov
12 Nov
14 Nov
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#3 of 5 hotels in North WalesLocation
Cleanliness
Service
Value
Book your short or extended reservation at Staybridge Suites Philadelphia-Montgomeryville, located off Routes 309 and 202. Make yourself at home during your stay at our pet-friendly hotel in Montgomery County, PA, with spacious suites featuring fully equipped kitchen space, living areas, and more. Maintain your health and wellness routine in our fitness center, and take advantage of our on-site laundry facility. Start your morning with our daily complimentary breakfast, and join us on select evenings for complimentary receptions. Grab a snack from our on-site market to savor in your room or on-the-go as you explore nearby cities, including Doylestown, Lansdale, and Horsham. Enjoy easy access to Teva Pharmaceuticals and Merck, located only minutes away from our hotel. Find fun things to do in North Wales and visit other destinations near our hotel, including Peddler's Village, Skippack Village, Valley Forge, Montgomeryville Mall, Pinecrest Country Club, Hatfield Ice Arena, XL Sports W
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Green
Languages Spoken
English
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Philadelphia Intl Airport
40.4 km•
See all flights
Mercer County Airport
36.4 km•
See all flights
Car Hire
40 Restaurants
within 1 kilometer
211Reviews2Q+A42Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 130
- 32
- 15
- 10
- 24
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
No AC in lobby or corridors entire 3 night stay, no AC repair trucks or obvious attempts to fix. Open doors for air flow not good as air quality was poor due to smoke. Pool closed. Overall condition is fair-carpet is terribly stained throughout, and looks like original. Flaking furniture (faux leather) in lobby and rooms. Multiple rooms in our party, all had issues with key cards not working, and staff NEVER asked for ID for replacement keys. Stay somewhere else, there is a nice Hampton Inn sharing the same parking lot, and a beautiful Marriott Courtyard across the street.
Read more
Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Responded 20 Jul 2023
Hello, Kris K We love reading reviews and thank you for your comments, which will help us improve our service in the future. We are grateful to see you made our Staybridge Suites Philadelphia- Montgomeryville your preferred choice for accommodation. I have shared your observations with our management. I'm sorry for the situation you encountered. Our establishment aims to meet the highest expectations in your business or leisure trips. I hope you give us another chance to show you we can do better. Hopefully, we'll see you again soon. Alejandro G. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place goes all out with cleanliness. Very important at this time of pandemic. Each employee I encountered at the front desk was friendly and pleasant to interact with. The location is very near a large mall and many restaurants.
Read more
Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Rooms in the back are quiter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here over the Christmas holiday while visiting family in the area. The hotel staff were very friendly and unnecessarily apologetic about the limited services on Christmas Day. Very comfortable room with kitchenette although we really only came to sleep and didn't take advantage of the facilities.
Read more
Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Decided to stay at this property based on location and a prior stay that was pretty decent. Unfortunately management decided to reimagine this property into a homeless shelter. While we as a paying guest was not allowed housekeeping, the FEMA certificate guests received daily housekeeping. The usually nice hot breakfast was replaced with a cold grab and go carb fest. Exterior maintenance was ignored, especially the trash dumped in the parking lot by the homeless guests. The property has potential. Staff was pleasant and efficient - while being embarrassed by management decisions. Pool and gym exist, but were closed. Free washer dryer is a great feature. I won't be back. That cup was up for the first six weeks of my stay. How long before that? Who knows? Not management because that would mean leaving their office. They also would not enforce the non-smoking policy. Didn't care about noisy guests at two in the morning. Began reporting to front desk at 12:30 am. At no point did this property address my concerns. No apology, no refund or reduced rate, no points. Spire with IHG.
Read more
Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthew Knol, General Manager at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Responded 11 Dec 2020
Dear Tricaresanta, Thank you for your review. In these unprecedented times we and the hotel industry as a whole had to change to protect our guests and our staff, so closing the pool and gym and modifying breakfast was something we did to comply with protocols regarding social distancing. As far as housekeeping service everyone has been getting the same service level, based upon guest request, we want to make sure everyone is comfortable letting someone in their guest room while also limited guest and staff contact. I'm truly sorry that you didn't like these policies and felt that you were in someway slighted but we were only doing this to protect and save lives. We have had a management change since you last stay, if you do give us another chance you will see a difference with ideas that you pointed out. Again, I'm very sorry for you last experience. Sincerely, Matthew Knol General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at other Staybridge Suites hotels in other locations which is why we chose this one for a local wedding. This one was undesireable!
The receptionist was very friendly and professional, but our experience just went sour from there. Our bathroom was not clean, the carpet was stained, the refrigerator was filthy, and the bathroom sink was clogged. In my mom's room the kitchen sink did not work and the phone did not work. The door lock was loose- it looked like someone had tried to pry the door open at some point. We were there for 2 nights and our rooms were not cleaned during our stay. There was a housekeeping cart in the hallway but we never actually saw anyone cleaning rooms. On the up side, the bed was very comfortable and the room was quiet.
The common areas were even worse. The swimming pool was not open, which was really disappointing because that was one of the reasons that we chose this hotel. The hallways and elevators looked liked they hadn't been vacuumed in weeks. The breakfast room carpet was equally dirty and the chairs and fabric were really worn out. Breakfast was mediocre and they did not keep the trays of hot food well maintained. Only white bread for toast, some plastic wrapped white bread bagels and that's it. The whole fruit was inedible and the small amount of fresh berries was not enough for the crowd. On the up side, there was a waffle iron that the kids liked, the coffee, yogurt, and hard-boiled eggs were good. We would have gone out for breakfast but we were on a tight schedule.
To top it off, we were overcharged $50 when we checked out. Fortunately I had the printed hotel conformation sheet with me so I could show her the price that we should have been charged.
The receptionist was very friendly and professional, but our experience just went sour from there. Our bathroom was not clean, the carpet was stained, the refrigerator was filthy, and the bathroom sink was clogged. In my mom's room the kitchen sink did not work and the phone did not work. The door lock was loose- it looked like someone had tried to pry the door open at some point. We were there for 2 nights and our rooms were not cleaned during our stay. There was a housekeeping cart in the hallway but we never actually saw anyone cleaning rooms. On the up side, the bed was very comfortable and the room was quiet.
The common areas were even worse. The swimming pool was not open, which was really disappointing because that was one of the reasons that we chose this hotel. The hallways and elevators looked liked they hadn't been vacuumed in weeks. The breakfast room carpet was equally dirty and the chairs and fabric were really worn out. Breakfast was mediocre and they did not keep the trays of hot food well maintained. Only white bread for toast, some plastic wrapped white bread bagels and that's it. The whole fruit was inedible and the small amount of fresh berries was not enough for the crowd. On the up side, there was a waffle iron that the kids liked, the coffee, yogurt, and hard-boiled eggs were good. We would have gone out for breakfast but we were on a tight schedule.
To top it off, we were overcharged $50 when we checked out. Fortunately I had the printed hotel conformation sheet with me so I could show her the price that we should have been charged.
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Responded 6 Oct 2023
Hi Lisa S, Thank you for your recent stay at Staybridge Suites Philadelphia- Montgomeryville and for sharing your feedback. We appreciate your business and making IHG Hotels & Resorts a part of your travel. We work very hard and strive to be the best Staybridge Suites. Our goal is to offer a seamless and relaxing stay, and I'm sorry to learn that it didn't happen. We take feedback seriously and would like to know more about it, and share this with the relevant teams. I sent you a separate message and hope you respond soon. Your loyalty is important to us. We hope you choose IHG Hotels & Resorts for your future travels. Best Regards, Jenilyn J Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first impression was fairly good. The hallways were nice and clean, and our two bedroom suite was uncommonly spacious, in which the bedrooms were large enough to have more than just the beds. We arrived at 11PM, and went to bed soon after, so we noticed how soft the sheets were.
With more time, though, the condition of the room really stood out, in a not so good way. It was just really beat up. For example, none of the drawers worked properly. More concerning were all the broken key card entry points around the building. The exit doors were propped open by rocks, because the key card readers did not work. This is not acceptable.
I was mostly pleased with breakfast. The eggs each day were great, and my kids loved the waffles. On our first morning, there were lovely fresh berries, and the following couple days, there was little fresh fruit.
Also of note, the pool is closed “due to physical distancing,” which is disappointing, especially given there was not a mask in sight or any other requirement of social distancing anywhere else in the hotel.
With more time, though, the condition of the room really stood out, in a not so good way. It was just really beat up. For example, none of the drawers worked properly. More concerning were all the broken key card entry points around the building. The exit doors were propped open by rocks, because the key card readers did not work. This is not acceptable.
I was mostly pleased with breakfast. The eggs each day were great, and my kids loved the waffles. On our first morning, there were lovely fresh berries, and the following couple days, there was little fresh fruit.
Also of note, the pool is closed “due to physical distancing,” which is disappointing, especially given there was not a mask in sight or any other requirement of social distancing anywhere else in the hotel.
Read more
Date of stay: May 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Responded 21 Sept 2022
Hi pocmonster, Thank you for leaving us feedback surrounding your experience with the Staybridge Suites Philadelphia- Montgomeryville. We appreciate you choosing us and doing business with IHG Hotels & Resorts. IHG Hotels & Resorts is committed to meeting our IHG Clean Promise, and I'm sorry we missed the mark this time. I have shared your comments with our hotel management, and I'm confident they will take steps for improvement. Your business with IHG is appreciated. I hope you stay with us again. Sincerely, Renz A. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I heard a couple in the elevator describe this hotel as the broken hotel. The pool was closed, both tread mills had not working signs on them, the dryers had not working signs, the orange juice dispenser also had a not working sign, The automatic front door did not work regularly. Even the elevator button for second floor was not working. The breakfast was one of the worse of this genre of breakfasts that we have had in years and that was when they bothered to put it out. There was usually no bread and most serving dishes were often empty.
Read more
Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Go to a different hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 different staff members and not 1 fixed these issues or even refunded me. No one has called me or emailed me. I wouldnt advise anyone to stay here, seeing this stuff with my littles kids was horrible. I did everything I could to not fully explain the sperm on the curtains and the period stain in the bed.
Read more
Date of stay: August 2020
Value
Service
Sleep Quality
Room Tip: Check everything in hotels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Responded 23 Sept 2020
Hello KFD32010, Thanks for sharing feedback, it's great to hear from one of our guests. I regret to learn that you were let down by both the upkeep of the room particularly the linens. Our team has been looped of your review and I'm confident this will be improved to deliver complete guest satisfaction. Comments such as yours are important and relayed to the team to help point out areas that need additional attention. In line with this, do know that I have sent you a privaet message to further reach out to you. Despite the setbacks mentioned on your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bedding was comfortable. Room not as clean as I would like. Pool was under renovation which I knew ahead of time so didn't influence this review. Something went wrong with their kitchen so the 2 two mornings that I was there there was no hot food. A brown paper bag with a chewy grainola bar, muffin top cookies of some sort, a small orange and a bottle of water. I was recovering from mouth surgery for those two days so I couldn't eat any of that and I can't eat citrus. Hoping for eggs and yogurt. Since I was in recovery mode all I wanted was a working cable so I could lie around all day watching movies. Every time I became engrossed in a movie the cable went out sometimes just for a few times and others much longer. I used to stay here about twice a year but will not be staying here again in the future. Since hotel room prices have gone up about 40-50% since covid, I can do better elsewhere.
Read more
Date of stay: August 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Responded 28 Aug 2024
Hello xmasangel, We appreciate your feedback. It's great to hear from our valued guest. Thanks for your loyalty and thanks for always staying with our Staybridge Suites. We always ensure the best hospitality. I am sorry about the issues you had during your stay. I will be sharing your feedback with our hotel management for review. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Toiletries were not replaced so I had to go ask for them. The refrigerator has seen much better days. The bedroom tv outlet wasn’t working so I had to crawl behind it and unplug it to put into another outlet. The beds need to be replaced. The dining chairs….we’ll just the pictures. Outside area needs major cleaning , there was garbage everywhere.
Read more
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Responded 3 Mar 2023
Hello 227lauries, We appreciate your feedback. It is great to hear from one of our most valued guests and for always choosing our hotel brands for your stay. Here at Staybridge Suites, we always ensure that we are a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. We hope you can give us a chance to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Morning,
We'd be happy to accept a package on your behalf with a valid reservation on file. No fee would be assessed for this service.
Thank you!
"Avoid this hotel completely. From my observations, the condition of this hotel is dirty and disgusting. Try the hotel next door."Read full review
…
PRICE RANGE
$192 - $259 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaNorth Wales
NUMBER OF ROOMS
105
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSTAYBRIDGE SUITES PHILADELPHIA- MONTGOMERYVILLE, AN IHG HOTEL | UPDATED 2024 Reviews & Price Comparison (North Wales, PA) - Tripadvisor
Frequently Asked Questions about Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel
Which popular attractions are close to Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Nearby attractions include TGI Fridays Montgomeryville (0.8 km), Montgomery Mall (0.6 km), and Game Box Arcade (0.4 km).
What are some of the property amenities at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Conveniently located restaurants include Pumpernick's Restaurant & Delicatessen, Joseph Ambler Inn Pub & Restaurant, and The Metropolitan.
Are there opportunities to exercise at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Staybridge Suites Philadelphia- Montgomeryville, an IHG hotel?
Many travellers enjoy visiting Morgan Log House (6.4 km).