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The Hotel Lancaster

About
Location
Cleanliness
Service
Value
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI and our spacious rooms. Relax in our bright lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest.
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Public Wifi
Meeting Rooms
Fitness Centre with Gym / Workout Room
Conference Facilities
Non-Smoking Hotel
Concierge
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
191Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
Reviews (398)
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375 results
Traveller rating
147
97
62
26
43
Traveller type
Time of year
LanguageEnglish
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147
97
62
26
43
Show reviews that mention
All reviews yogurt central market continental breakfast within walking distance two blocks convention center art galleries parking garage is an older hotel hard boiled eggs room was clean and comfortable convenient location great place to stay excellent stay mini fridge definitely stay here again amish country
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1 - 5 of 375 reviews
Reviewed 5 weeks ago

We went to Lancaster for a wedding and stayed at the Lancaster Hotel as it was close to the site for the wedding. When we got there we were surprised to see that it was under major construction. There was no cafe, no bar, no...More

Date of stay: November 2018
Thank richardbuchanan2018
Response from Rhico M, General Manager at The Hotel LancasterResponded 2 weeks ago

Thank you for sharing! We are working diligently to create a better experience all around. We hope you come visit us again soon!

Reviewed 27 October 2018 via mobile

Bad experience!!! Booked stay. Excited to take our son to see F&M... we’re alumni who live in NC. Lost parent unexpectedly. Had presence of mind to cancel reservation (24 hrs in advance as per reservation requirements). Charged for first nights stay! We never left North...More

Date of stay: October 2018
1  Thank Kara S
Response from Rhico M, General Manager at The Hotel LancasterResponded 30 October 2018

Hello Kara, Please rest assured that your concerns will be investigated to the fullest extent. Your experience was unacceptable, and will be addressed with the team. I am glad that Campus Travel Management was able to refund your money, but I would also like to...More

Reviewed 8 October 2018

Friendly desk clerk helped us out at the last minute when our previous hotel fell through. Rooms are serviceable, clean and the beds are comfortable. Skip the "free breakfast," it is not worth the time. (Go to Rachel's Creperie!) The lobby carpets could use cleaning,...More

Date of stay: August 2018
Thank whitneysw
Response from Rhico M, General Manager at The Hotel LancasterResponded 13 October 2018

Thank you for choosing The Hotel Lancaster! We have plenty of exciting progress to present in the coming months. Our new restaurant will open in November, in which you can enjoy a better breakfast experience!

Reviewed 7 October 2018 via mobile

No notification of hotel under construction. Dirt, noise, dirty beat up rooms. Elevators only half work. Charge exorbitant prices for a hotel under complete renovation. Breakfast lacking and fruit half of which was spoiled.More

Date of stay: October 2018
Thank D7412CAgailh
Response from Rhico M, General Manager at The Hotel LancasterResponded 13 October 2018

It is unfortunate that your expectations were not met. With the many upcoming advancements to our overall guest experience, we hope to change your mind for future reference. We would like to make this right for you. Please do not hesitate to reach out to...More

Reviewed 3 October 2018

This is a mid-scale hotel with courteous staff. A convenient parking structure is attached. Checking in was a little off-putting while I waited five minutes for both desk employees to resolve a problem for the person ahead of me. During our two night stay the...More

Date of stay: September 2018
1  Thank JohnTTT
Response from Rhico M, General Manager at The Hotel LancasterResponded 13 October 2018

Thank you for sharing your thoughts on your recent visit. Unfortunately, elevator 2 was being repaired due to previous issues. Although every hotel has its shortcomings, we are glad our team was curteous to your needs. During our brand transition, we are heavily relying on...More

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Questions & Answers
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chrisreid50
6 January 2017|
AnswerShow all 3 answers
Response from rhicomedina | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center. We are a pet-friendly hotel. The pet fee is $25.00 per night.
0
Votes
chrisreid50
6 January 2017|
AnswerShow all 4 answers
Response from rhicomedina | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center.
0
Votes
321Diane123
5 July 2016|
AnswerShow all 5 answers
Response from chan3889 | Reviewed this property |
No, they don't have any!
1
Vote
Room Tips
"had a room on the 9th floor......had to wait a long time for elevator......."
243margaret
14 Aug 2018
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"Ask for a room away from the ice machine."
Kristin90291
24 Jun 2018
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"We stayed on the 9th floor"
larrypS8240UU
25 Feb 2018
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"Definitely go for a higher floor."
GNBuss
14 Dec 2017
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PRICE RANGE
US$103 - US$249 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaLancaster
NUMBER OF ROOMS
134
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