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Holiday Inn Lancaster, an IHG Hotel

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26 East Chestnut Street, Lancaster, PA 17602
Lowest prices for your stay
Expedia.com
US$188
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Free cancellation until 29/05/22
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Booking.com
Priceline
US$165
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Travelocity
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (37)
Dining (32)
Room & Suite (26)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Lancaster, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 44 in Lancaster
Location
Cleanliness
Service
Value
Welcome to The Holiday Inn Lancaster! With two quick steps out the door, you're in the heart of a vibrant, bustling small city, and just minutes away from the unique sites and shopping that Lancaster, PA is known for including Sight and Sound Theatre, Lancaster Convention Center and Spooky Nook Sports Center. Whether your travels to Lancaster are for business, leisure, or a group gathering, The Holiday Inn Lancaster will surpass your expectations with a prime location, an outstanding on-site restaurant, The Imperial, over 19,000 square feet of beautiful meeting and event spaces in our Imperial Ballrooms, spacious rooms with comfortable beds, genuine hospitality, and a host of complimentary amenities that will give you a boutique style hotel experience backed by the high standards and quality The Holiday Inn is known for world-wide. After a day of exploring the lively PA Dutch Country, relax and rewind in our updated, modern guest rooms.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Vending machine
Banquet room
Meeting rooms
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
40Reviews15Q+A7Room tips
Traveller rating
  • 16
  • 9
  • 4
  • 6
  • 5
Time of year
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Popular mentions
sierra wrote a review Apr 2022
Milton, Pennsylvania1 contribution
Room is incredibly small, no cell phone service. Room phone doesn’t work. They were out of everything in their store and they do not accommodate other guests outside of weddings. This room was over $200 and it was worth $50. Will never ever return. Do not stay here.
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Date of stay: April 2022Trip type: Travelled
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Response from Guest Service Manager, Agency / Consultant at Holiday Inn Lancaster, an IHG Hotel
Responded 3 weeks ago
Thank you for being our guest and for your review. We sincerely apologize for the issues you had in your room, and we do our very best to facilitate a good flow and keep everything well stocked. We regret not meeting your expectations. We have shared your comments with the appropriate individuals to ensure we are well balanced in serving our guests. We are grateful for your patience, and we hope you will give us another chance to provide you with a better experience. Frank Rivera General Manager
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3ceesrwinners wrote a review Mar 2022
Chester, United Kingdom219 contributions143 helpful votes
We were made very welcome by the reception team, and the service was great throughout our stay. The room was as good as some five-star hotels I’ve stayed in, the beds are very comfortable, nice big TV. Nice view of the river, hotel very peaceful and quiet despite being so close to the motorway. The breakfast area was nicely presented, although there was no decaf coffee available. The breakfast was fair you certainly couldn’t grumble given the price of the overall stay. only disappointment was when I asked for a soft boiled egg from the chef who was oddly dressed in an outside coat - not very hygienic ? He happily provided it served in a tea cup on its side, but it was raw so I couldn’t eat it.
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Date of stay: March 2022Trip type: Travelled
Room Tip: Don’t ask for a soft boiled egg
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1 Helpful vote
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Response from Guest Service Manager, Agency / Consultant at Holiday Inn Lancaster, an IHG Hotel
Responded 5 Mar 2022
Amanda, thank you for staying at Holiday Inn Lancaster and for your excellent feedback. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Frank Rivera General Manager
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BigBruno wrote a review Feb 2022
Baltimore65 contributions99 helpful votes
Town was busy so room rates were high, $198 with tax, NYC for same Saturday would have been cheaper. That being said, I understand supply and demand and was okay with price. Hotel is in a great location, easy walking distance to many places. Free parking in garage. Room was nothing fancy but had a very comfortable bed along with soft sheets and towels. Front desk staff was was very good as well. I would definitely return but hopefully for a better rate.
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Date of stay: February 2022
Rooms
Location
Service
1 Helpful vote
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Response from Guest Service Manager, Agency / Consultant at Holiday Inn Lancaster, an IHG Hotel
Responded 9 Feb 2022
Bruno, thank you for writing a review of your recent visit to Holiday Inn Lancaster. We are thrilled you enjoyed your stay, with our comfortable accommodations, thoughtful hospitality, convenient location, and complimentary parking. We look forward to sharing your compliments with our team. Thank you once more for sharing that you will be returning in the future. It will be our pleasure to host you again. Frank Rivera General Manager
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Annnnna wrote a review Sep 2021
18 contributions1 helpful vote
We decided to stay here for 1 night only to be close to the city. Room was facing a concrete wall (a new parking house has just been built in front of the back of the hotel, yay!), otherwise view would have been nice. Curtain half-broken, smell in the room is not that great. Location is good, close to everything. Staff was helpful. 15 min long drop-off in front of the hotel, also parking is available in the opposite parking house for some extras.
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Date of stay: September 2021Trip type: Travelled
1 Helpful vote
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Paige wrote a review Aug 2021
Brentwood, Tennessee74 contributions38 helpful votes
Not sure how to say this except to say: body hair on the toilet paper roll, no bag nor ice bucket, no cups and they ran out of soap. The bathtub was cracked in multiple places and it just didn’t feel clean or updated. The parking garage - that you will pay for - smelled terrible and wasn’t nice but did feel semi safe to park your car.
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Date of stay: July 2021Trip type: Travelled
Room Tip: Find somewhere else to stay - maybe a quaint bed and breakfast
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PRICE RANGE
US$132 - US$287 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
215
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Frequently Asked Questions about Holiday Inn Lancaster, an IHG Hotel
Which popular attractions are close to Holiday Inn Lancaster, an IHG Hotel?
Nearby attractions include loKal Experiences (0.3 km), Fulton Theatre (0.3 km), and Lancaster Central Market (0.3 km).
What are some of the property amenities at Holiday Inn Lancaster, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a business centre, and meeting rooms.
Which room amenities are available at Holiday Inn Lancaster, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Lancaster, an IHG Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Holiday Inn Lancaster, an IHG Hotel?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Lancaster, an IHG Hotel?
Conveniently located restaurants include Himalayan Curry and Grill, Rachel's Cafe & Creperie, and On Orange.
Is Holiday Inn Lancaster, an IHG Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Lancaster.
Are pets allowed at Holiday Inn Lancaster, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Lancaster, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Lancaster, an IHG Hotel?
Many travellers enjoy visiting President James Buchanan's Wheatland (2.1 km), Hunsecker Mill Covered Bridge (7.1 km), and Trinity Lutheran Church (0.5 km).
Is Holiday Inn Lancaster, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.