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Lancaster Marriott at Penn Square

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25 S Queen St, Lancaster, PA 17603-3918
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (350)
Room & Suite (189)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 26/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Lancaster Marriott at Penn Square
Updated 26/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 43 hotels in Lancaster
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Spa
Paid private parking on-site
Wifi
Paid wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English
Hotel links
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1543Reviews9Q+A100Room tips
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Karyn1990 wrote a review Nov 2021
Highspire, Pennsylvania209 contributions97 helpful votes
This was a onvenient location for everything to do downtown. The views from our 10th floor room was great. The rooms were clean enough and good enough for a decent night's sleep. They are updated in a sort of modern minimalist style, but not luxurious by any means. There is an in room coffeemaker and fridge but no coffee,cream or sugar and no microwave. The only source of coffee in the lobby was a Starbucks that didn't open until 7AM. The pool was closed for renovations so we really didn't spend much time at the hotel. The lobby was a comfortable place for our small group of five to gather. Parking was conveniently located right next to the hotel. There is a daily charge for parking, so be prepared for that. If you want to roll out of bed and walk all of downtown Lancaster or go clubbing and not drive, this is a great spot to be. If you want to explore the farmland of Lancaster County, this is not the hotel you are looking for.
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Date of stay: November 2021Trip type: Travelled with family
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Response from AdamShemas_DOPS, General Manager at Lancaster Marriott at Penn Square
Responded 2 weeks ago
The kind words mean a lot to us, Karyn1990! We aspire to give all of our guest the best experience, so we're glad to know you enjoyed your time at Lancaster Marriott at Penn Square! We pride ourselves in leaving our guests with a good impression of us, and your praise tells us we met our standards. We love our accommodations just as much as you do! Thank you for sharing your review with us. We appreciate your suggestions regarding our amenities and we will make sure to address this with the appropriate members of our team moving forward. We'd love to host you again! Josh Nowak General Manager
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PamB wrote a review Oct 2021
Lutherville, Maryland24 contributions5 helpful votes
All of the staff was wonderful from the gentleman that greeted us at the door to the front desk staff and especially the breakfast staff. We had a great stay. Things are not back to pre-Covid but we are getting there. If you have a question just ask and the staff is glad to help. I was concerned when others mentioned the parking garage a block away. It is actually attached to the hotel and there is easy access in and out.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from AdamShemas_DOPS, General Manager at Lancaster Marriott at Penn Square
Responded 4 weeks ago
Thank you for the wonderful review, Burke5! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Lancaster Marriott at Penn Square. Have a wonderful day! Josh Nowak General Manager
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Nightmare wrote a review Oct 2021
Pittsburgh, United States7 contributions
It's 11pm. We are here for a dance competition and unfortunately arrived later than we had planned due to weather. Put in a room on the corner from a night club across the street. Music is blaring so loudly. People screaming on the street. $250 wasted. So disappointed. I just can't even.
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Date of stay: October 2021Trip type: Travelled with family
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Response from AdamShemas_DOPS, General Manager at Lancaster Marriott at Penn Square
Responded 3 weeks ago
We appreciate the feedback, V8722MTlynnm. It's unfortunate your time with us was less than perfect. We're always looking into feedback to continue to grow our establishment. We'll be sure to address your concerns with the appropriate members of our team moving forward to help us to improve for the future. We do hope you allow us the opportunity to share a more positive experience with you soon. Josh Nowak General Manager
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Boat-Captain wrote a review Oct 2021
Gettysburg, Pennsylvania899 contributions153 helpful votes
The room was excellent and had a great view. The room was clean, comfortable and the updates were attractive. The public areas were clean and well appointed. One of the few downsides was the inefficiency at check in where there were large groups of wedding attendees checking in at the same time that we arrived. Parking for the hotel is in a city garage adjacent to the hotel that is currently going through some renovations.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Request a corner room overlooking the Lancaster center square. However, note that there may be...
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Response from AdamShemas_DOPS, General Manager at Lancaster Marriott at Penn Square
Responded 20 Oct 2021
It's great to see you thoroughly enjoyed your accommodations at our hotel and the great views they offered, Boat-Captain. We understand the importance of a properly refreshed room and welcoming atmosphere which is why our housekeeping team always strives to make sure our guest rooms are spotless. The feedback you provided regarding the check-in process is extremely helpful. We apologize for the delay and inconvenience. We will discuss how we can better handle large groups during check-in to ensure the process is quick and smooth for all incoming guests. We hope that next time you are in Lancaster, you'll stay with us again. Thank you! Josh Nowak General Manager
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Gwen W wrote a review Oct 2021
Murfreesboro, Tennessee1726 contributions280 helpful votes
Beautiful place to stay in Lancaster, Pennsylvania. We enjoyed our room, the comfy bed, and the delicious breakfast every morning. The staff were super friendly and very helpful and we loved the location which was very walkable. Nice place!
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Make sure the pillows are comfortable before bed that you might get extra. Be aware that...
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Response from AdamShemas_DOPS, General Manager at Lancaster Marriott at Penn Square
Responded 6 Oct 2021
Thank you for the excellent review, gwenw184! It's lovely you had such a pleasant experience at Lancaster Marriott at Penn Square! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations and friendly staff so much! Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day! Josh Nowak General Manager
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PRICE RANGE
US$138 - US$209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster marriott at penn square hotel lancaster
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
300
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Frequently Asked Questions about Lancaster Marriott at Penn Square
Which popular attractions are close to Lancaster Marriott at Penn Square?
Nearby attractions include loKal Experiences (0.3 km), Fulton Theatre (0.3 km), and Lancaster Central Market (0.1 km).
What are some of the property amenities at Lancaster Marriott at Penn Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Lancaster Marriott at Penn Square?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Lancaster Marriott at Penn Square?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Lancaster Marriott at Penn Square?
Conveniently located restaurants include Himalayan Curry and Grill, On Orange, and Bistro Barberet & Bakery.
Are there opportunities to exercise at Lancaster Marriott at Penn Square?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Lancaster Marriott at Penn Square located near the city centre?
Yes, it is 0.1 km away from the centre of Lancaster.
Are any cleaning services offered at Lancaster Marriott at Penn Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Lancaster Marriott at Penn Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Lancaster Marriott at Penn Square?
Many travellers enjoy visiting President James Buchanan's Wheatland (2.3 km), Hunsecker Mill Covered Bridge (7.4 km), and Trinity Lutheran Church (0.2 km).
Is Lancaster Marriott at Penn Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.