Clean hotel with friendly and accommodating staff. We were in town for our anniversary. A surprise bottle of champagne on ice was awaiting us in our beautiful suite. Great location, close to outlet shops, restaurants and sight & sound theatre
We enjoyed our first stay since the COVID situation, Have been to this hotel many times. Pros: Villa Room was clean and looked recently updated (we are regulars) Still Pet Friendly Bunk Bed Villa room ideal for families of 4-5. Great Pool, and time slots well managed (people just need to be more understanding) I saw the pool water tested several times, well managed Free Ice Pops for Kids always a nice touch Dinner at Arthurs was good, with good service. For Pet rooms especially, I actually like the "optional" house keeping. Cons (I realize these are due to COVID and lack of employees so hopefully will improve next time) No waitress services around Pool, long wait at times at food/drink truck No Garfields No more prime rib Buffet at Arthurs Inconsistent quality of breakfast buffet (one day eggs runny, one day they were ok) Pool music should be more upbeat, more resort like. Many songs were slow like love songs. actually some depressing. Even Island music would have been better As I say most of these Cons I am sure will improve as the workforce gets back to normal so I was very happy with my stay and will definitely return.…
I recently stayed at the resort for a small get away. The staff was amazing including the front desk staff. Even a housekeeping guy asked about my stay and offered if there was anything he could do for me he was a shorter guy I think named Jacob. Thank you all for the wonderful experience!!!
We stayed 3 nights and the entire experience was wonderful. At every turn the staff was polite, friendly, and most of all helpful in whatever way they could be. Would definitely recommend Eden Resort to anyone planning a stay in the Lancaster PA area.
My husband and I decided to take a spur of the moment staycation. We booked the room after review pictures online. Nothing could prepare you for the majestic sight as you round the corner. The property was phenomenal. The interior was spectacular. We had a two room king suite. Awesome!!!! The staff was courteous and super friend. The Black Margarita Margarita in the lounge was marvelous. Trinidad was an amazing bartender. The experience was worth the price. We will definitely be returning. Thank you all.
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