Best Western Plus The Inn At King Of Prussia
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Best Western Plus The Inn At King Of Prussia
127 S Gulph Rd, King of Prussia, PA 19406
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Avg. $195 /night, 10/14 - 10/15
$260
per night
$225
per night
$190
per night
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4.0
#2 of 15 hotels in King of PrussiaLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Meeting rooms
Baggage storage
Convenience store
Parking
Wifi
Bar / lounge
Breakfast available
Vending machine
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Iron
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Location
127 S Gulph Rd, King of Prussia, PA 19406
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Philadelphia Intl Airport
26.6 km•
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Mercer County Airport
53.5 km•
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Car Hire
69 Restaurants
within 1 kilometer
1,301Reviews21Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Hotel's Favourite
Had a small issue checking in due to making the reservation via Hopper on my capital one card but Elijah was very helpful and patient with helping me sort that out and made it as painless as possible. Great customer service on his part.
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family stayed at this hotel because the price was fair in comparison with Philly. The reviews we saw were good so we booked. However, we were switched at the last minute by the front desk person and we went along with it because it placed us closer to our handicap spot and we were exhausted from the day's excursions. The next morning, my husband discovered a single dirty sock under the bed and after further inspection we noticed that the room was not very clean. We requested that the room be cleaned thoroughly but there was no follow up because of a no entry 24 hour rule in place by the hotel management. We only had one more night there so we stayed to avoid the hassle of moving out. Please upgrade the breakfast and the outdoor pool is filthy and didn't have towels. We felt like we were constantly making requests due to the fact that so much was left undone.
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Campanini, General Manager at Best Western Plus The Inn At King Of Prussia
Responded 13 Jul 2020
StephanieG2, Thank you for letting us know how your experience was while staying with us. We are continuously working to improve our service while ensuring guest and associate safety. As we still have much more to master our number one priority will always be the safety of our guests. We hope to have the opportunity to improve on your experience if your travels ever bring you back. Thank you,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here to attend a convention at another casino/hotel (which was way more expensive) so we chose to stay here instead due to cost. I was super glad that we did! The staff was friendly and helpful, the hot breakfast was amazing and breakfast area very inviting. I LOVED the pool area and the large, nicely landscaped courtyard area which you can cross to get to your rooms. Very peacful and relaxing to sit and listen to the birds. Plenty of tables and chair groupings placed around and above the pool area and courtyard where you can just chill with your friends or a good book. Would love to stay here again if we're in the area. Also just a few minutes from Valley Forge which we enjoyed and you can walk across the street (carefully, lots of traffic!) to one of the largest malls in US. Lots of eating options there, also an amazing Mexican restaurant 2 doors down. Husband rarely wants to eat at the same place twice, but he did there. All-around amazing trip and having such a great place to stay was a big part of enjoying the trip so much. Only one minor complaint, is that it has a lot of wings to the building(s) and can be confusing to find your room. I had difficulty finding the exercise room but I enjoyed working out once I found it. . Maybe a map of the hotel? My highest compliments to the manager and staff. Lovely stay and highly recommended.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would’ve gave this hotel 1 star but the manager was very nice to me. Other than that, the hotel and maintenance were not at all satisfying! I booked the hotel for a couples weekend with my girlfriend and we had to switch rooms twice due to the poor maintenance. The first room was dusty and not at all wiped down. It looked like it was vacant for months.. The second room was a lil more decent until we discovered that the toilet was broke. We had to sleep through the night with a broken toilet because maintenance and room service was not around until 5pm the next day which is ridiculous!! We then switched to our 3rd room which was sooo much better! I really would’ve enjoyed my stay more if we would’ve gotten the 3rd room in the first place. I honestly wouldn’t recommend this hotel because of the lack of cleanliness and poor availability of room service.. Especially with Covid-19, the rooms should be spotless cleaned and sanitized for their customers..
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Campanini, General Manager at Best Western Plus The Inn At King Of Prussia
Responded 17 Feb 2021
Good morning, Thank you for providing this feedback. It is feedback like this that will allow us to better your service. I apologize that it took 3 attempts before we got you into a rooms that meet your standards. I wish you got into the 3rd room on the first time as well. That being said, we need to ensure all rooms are up to par. I apologize for any miscommunication regarding Housekeeping and Maintenance not coming in until 5pm. both departments are here by 8 am daily. Again, thank you for letting us know how your stay went. We hope you give us a chance to improve your experience next time you are in town. Thank you, Peter Campanini General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was friendly. Hotel and room were clean. However, upon retiring for the night, we noticed that the bed did not have a blanket...just two top sheets. Staff supplied blankets, but they had so much static that they actually made noise when we moved in the bed. Hello, dryer sheets! Also, the room heater was so loud that we had to turn it off, which made the room cold. Finally, the overnight traffic noise was unacceptable. Rooms facing the intersection should have different windows.
Summary: noise, noise, noise. First time @BW+. We won’t be back.
Summary: noise, noise, noise. First time @BW+. We won’t be back.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BestWesternPlusKOP, General Manager at Best Western Plus The Inn At King Of Prussia
Responded 25 Feb 2020
cdbma331, Thank you for taking the time to provide feedback on your recent stay. I am sorry for the issues you encountered while staying with us. I have shared this feedback with my team leaders and we are working to ensure incidents like these are avoided moving forward. we truly hope to have the opportunity to exceed your expectations in the future. Thank you,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel seems like a good value, but during our stay the AC broke in the room and common areas, there was no cold water (water ran very warm out of the taps) the entry door broke and stayed open, and the wall paper was peeling off of the wall in both rooms my family had. The check in process took over an hour when we were only 4 groups back in line. The computers were slow and the staff said they were always like that. Only 1 of the three gates to access the pool work. One other note, it is tricky to enter the parking lot. The lot is across the large intersection to the King of Prussia mall. If you are coming from the mall it is a little easier, but otherwise you have to cross traffic and that is challenging in this area. The hotel looks like a great value on line, but I would look elsewhere.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rhonshenik Allen, Other at Best Western Plus The Inn At King Of Prussia
Responded 5 Jul 2022
On behalf of the hotel, I would like to apologize if we fell short of your expectations during your recent stay with us. All of your issues have been noted, and we will use your feedback to make improvements. I hope that you would allow us another opportunity to provide you with a much better experience in the future. Thank you for choosing Best Western.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here as part of a group attending a tournament in town. Most of the rooms in our group were very dirty and smelly. Our first experience was with the front desk who would not even entertain an early check in. They did not even look up to see if a room was available, just said “no”. When we came back at 4:30 (check in is at 3) we were first told they didn’t have a room for us because we were supposed to check in the night before. I showed the front desk worker my confirmation email which clearly showed a one night stay, not two. She then found us a room but said we had to come back in 15 minutes.
When we finally got checked in, I asked to speak to a manger because I wanted some compensation for our room not being ready. They called to the manager who refused to come and talk to me and said she couldn’t do anything for me.
The next morning, we went down for our included breakfast. Surprise, there was no food. We were told the chef called in sick so the wouldn’t be serving breakfast. Seriously, you have 1 person that can put boxes of cereal out and make scrambled eggs??
This really was one of the worst hotel experiences I ever had and I travel almost 100 night a year. Put your money into staying at a professional establishment and not a hotel that operates with zero customer service.
When we finally got checked in, I asked to speak to a manger because I wanted some compensation for our room not being ready. They called to the manager who refused to come and talk to me and said she couldn’t do anything for me.
The next morning, we went down for our included breakfast. Surprise, there was no food. We were told the chef called in sick so the wouldn’t be serving breakfast. Seriously, you have 1 person that can put boxes of cereal out and make scrambled eggs??
This really was one of the worst hotel experiences I ever had and I travel almost 100 night a year. Put your money into staying at a professional establishment and not a hotel that operates with zero customer service.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Campanini, General Manager at Best Western Plus The Inn At King Of Prussia
Responded 12 Oct 2021
Shepa755309 Thank you or taking the time to provide all of this information. I am very sorry you had issues trying to check into the hotel on Saturday. Unfortunately the information given to us was for a Friday check in not Saturday. We are looking into what caused this discrepancy. As we, and the rest of the world, continue to work through staffing shortages we will continue to do everything we can to provide great service to our customers. I am sorry that this service fell short during your time with us. Thank you,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this location based on a recommendation from a friend who stayed here last year. This is a no frills hotel, clean, with the basics. We look for a safe location along with nearby amenities (stores and restaurants). The staff was friendly and helpful, able to answer our questions. Even though there was construction, it didn't affect us. We liked the large breakfast area which was open 24 hours with coffee and microwaves. Since there is construction, the usual big breakfast was scaled back, still providing enough variety to placate even picky eaters. One recommendation would be to either use slightly larger shampoo/soap/conditioner bottles or install dispensers in the shower. We barely had enough for 2 shampoo uses. Since the hotel was full, we chose to forgo housekeeping for the 3-day stay. Thank you, Marcus and Jaleeza (sorry about the spelling) for your help and service during our stay.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcus Collins, Owner at Best Western Plus The Inn At King Of Prussia
Responded 7 Nov 2023
Thank you so much for taking the time to write a review. We are actually upgrading our bathroom amenities to some higher end products that are offered in larger bottles that will be right by the shower. A sister hotel of ours uses them to much approval from the guests. Please know though that whenever you need extras, we have all kinds in the lobby plus lots of items you might have forgotten such as razors, toothbrushes etc. Juleesa and I very much enjoyed hosting you and hope to do so again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First the good: The inn is well maintained, clean, quiet, and comfortable. The breakfast was great and was a good way to start the day before heading off to explore. Being literally next to Valley Forge National Historic Park is a huge plus for us. We were able to use the Inn as a jumping off spot for visits to Valley Forge, Philadelphia, New Jersey, and New York. The staff was very helpful.
The less good: the AC unit in the room was right next to one of the beds and sleeping next to it was like sleeping in a wind tunnel. It made for a difficult night’s sleep. Three of the four of us loved the room and got a good night sleep. The person right next to the AC woke up every time the unit kicked on. Eventually, we had to use multiple pillows and blankets to cover the air conditioner sleeper to help block the wind. Additionally, the internet was spotty. Not usually a big issue because we don’t spend much time in the room but when trying to solidify plans for the next day, uploading/downloading info from the cloud, the WiFi basically stopped.
Other than those two issues, the Inn at King of Prussia was well worth the visit.
The less good: the AC unit in the room was right next to one of the beds and sleeping next to it was like sleeping in a wind tunnel. It made for a difficult night’s sleep. Three of the four of us loved the room and got a good night sleep. The person right next to the AC woke up every time the unit kicked on. Eventually, we had to use multiple pillows and blankets to cover the air conditioner sleeper to help block the wind. Additionally, the internet was spotty. Not usually a big issue because we don’t spend much time in the room but when trying to solidify plans for the next day, uploading/downloading info from the cloud, the WiFi basically stopped.
Other than those two issues, the Inn at King of Prussia was well worth the visit.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you smoke cigarettes or weed and like dirty rooms with moldy hvac and an indifferent staff stay here. For the price it’s barely tolerable for a single night. If they replaced the carpet, professional serviced the hvac and professional cleaned the room this would be a nice place. Paint the rusty roof too.
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Review collected in partnership with Best Western
Date of stay: April 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Campanini, General Manager at Best Western Plus The Inn At King Of Prussia
Responded 20 Apr 2022
Thank you for your feedback regarding your recent stay with us. On behalf of the hotel, I would like to apologize for not meeting your expectations. We do hope that you would consider giving our property another opportunity in the future. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room had a kitchen area so that we did not need to go to restaurants
I did not receive a hold on my credit card I had to prove that the same credit card are any credit card I wanted to use at time of checking in but there was no hold on my credit card
Dear LovetoTravel5834,
Congratulations in respect to Villanova's Graduation.
I am sorry, we do not offer a shuttle. However, we are fortunate to have a taxi cab stand behind the hotel. For a suburban hotel, it is fairly easy for us to call a cab for you.
The drive to Villanova is about 10 to 15 minutes from our hotel. Our guest service representatives are happy to assist with getting a cab when you are on property. We can also make other transportation recommendations, if you would like more information, please feel free to call us at 610-265-4500.
Thank you,
-Maurya
____________________
Maurya Joyce-Kershner
Director of Sales
"do not stay in the old sections, Bldg A or Bldg B - stay in newer sections C and D only"Read full review
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PRICE RANGE
$192 - $396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus the inn at king of prussia hotel king of prussia, best western king of prussia, king of prussia best western
LOCATION
United StatesPennsylvaniaKing of Prussia
NUMBER OF ROOMS
68
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PLUS THE INN AT KING OF PRUSSIA | UPDATED 2024 Hotel Reviews & Price Comparison (PA) - Tripadvisor
Frequently Asked Questions about Best Western Plus The Inn At King Of Prussia
Which popular attractions are close to Best Western Plus The Inn At King Of Prussia?
Nearby attractions include The Escape Game King of Prussia (0.7 km), King Of Prussia Mall (0.5 km), and The Tattoo Parlour And Lounge (0.6 km).
What are some of the property amenities at Best Western Plus The Inn At King Of Prussia?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Best Western Plus The Inn At King Of Prussia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus The Inn At King Of Prussia?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Best Western Plus The Inn At King Of Prussia?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus The Inn At King Of Prussia?
Conveniently located restaurants include Seasons 52, The Capital Grille, and Maggiano's Little Italy.
Are there opportunities to exercise at Best Western Plus The Inn At King Of Prussia?
Yes, guests have access to a fitness centre during their stay.
Is Best Western Plus The Inn At King Of Prussia located near the city centre?
Yes, it is 0.8 km away from the centre of King of Prussia.
Are any cleaning services offered at Best Western Plus The Inn At King Of Prussia?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Plus The Inn At King Of Prussia?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus The Inn At King Of Prussia?
Many travellers enjoy visiting Valley Forge National Historical Park (5.2 km), Washington Memorial Chapel (7.2 km), and Mill Grove Mansion (6.0 km).