Extended Stay America - Philadelphia - King of Prussia
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Extended Stay America - Philadelphia - King of Prussia
400 American Ave, King of Prussia, PA 19406-1471
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Avg. $167 /night, 8/10 - 8/11
$239
per night
$197
per night
$154
per night
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3.0
#15 of 15 hotels in King of PrussiaLocation
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Vending machine
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Parking
Wifi
Room features
Air conditioning
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English
Hotel links
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Location
400 American Ave, King of Prussia, PA 19406-1471
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
15 Restaurants
within 1 kilometer
242Reviews1Q+A54Room tips
ReviewsWe perform checks on reviews.
We perform checks on reviews.
Traveller rating
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Detailed Reviews
This hotel is very convenient to all shopping, and the rooms have a kitchen so you can cook light meals. The staff is very personable, friendly, and down to earth. Quana was very helpful and professional when we needed assistance after hours. The manager, Trisha is also very friendly and courteous. Overall we would stay again if we are in the area.
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Date of stay: June 2020
Value
Service
Sleep Quality
Room Tip: Rooms on the 3rd Floor are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 14 Jun 2020
Terisa, thank you for choosing Extended Stay America. It’s a pleasure to know you loved our location and that our kitchenette added to the convenience of your stay. We are also glad that you were impressed with the quality of service you received from Quana and Trish. We will be sure to share your compliments with them. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been @ KOP location over 2 months, For the property and actual rms ive been in with the wall around the tub the grout looked all grimy and mold. Kitchenette looked worn down. Cabinets looking like mice are into the draws. If not for the men and women who work here is the reason im still at the hotel
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Date of stay: February 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 23 Apr 2021
We apologize for the issues with the room and not meeting expectations. We will share your concern with our team so that corrective measures can be taken. We are always looking for ways to improve, and we have taken note of your comments for our plans in developing the property. We hope you will return as we would love to provide you with a better experience Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Family with traveling with teens. Very friendly/helpful check in.
Only 1 chair in the kitchen area.
Countertop is peeling away and carpet is badly stained.
Kitchen items had to be checked out from the front desk.
Breakfast was very small, little variety.
Hallways felt dark.
Only 1 chair in the kitchen area.
Countertop is peeling away and carpet is badly stained.
Kitchen items had to be checked out from the front desk.
Breakfast was very small, little variety.
Hallways felt dark.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: No luggage carts available. Bring breakfast items as there was coffee and granola bars.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 9 Jul 2023
Dear Sunshine20248753109, Thank you for your feedback. We sincerely apologize for the maintenance issues in your suite. We must follow the processes to ensure each guest suite is well maintained. Additionally, we are responsible for placing a suite in an out-of-order status when it does not meet our standards. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us. Therefore, we hope you will accept our apologies that this was not your experience. We would love another opportunity to show you the great visit we are known for, which you deserve. Take care, and thank you for this valuable feedback. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here numerous times, never had any issues. It’s quiet, staff is respectful, staff is helpful and go above and beyond when it’s needed. Rooms make you feel comfortable feels more like home cause you can cook and do dishes. I love it.
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Philadelphia - King of Prussia
Responded 25 Nov 2020
Daniel, Thank you for your feedback. We are happy to know that we are your home away from home whenever you visit Philadelphia. From our fresh accommodations and well-equipped kitchen, we are delighted that our devoted associates continue to have a memorable impact on your stay. It was our pleasure hosting you, and we look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel doesn’t deserve a 2 star rating. 1 star is more appropriate.
There is a very strong l cigarettes smell at the lobby. It’s like entering a cheap motel. Guests are allowed to smoke right at the entrance. There are cigarettes butts everywhere. The cigarettes smell will follow you all the way to your room. Smoking appears to be allowed in the building because the smell is incredibly strong. Even the blankets smell like cigarettes.
The “equipped kitchen” advertisement is a blatant lie. The cupboards and drawers are empty. You will have to request kitchen items, even a coffee maker. And when you call the front desk, they never answer the phone. Ever.
The “breakfast” consists of a terrible generic tiny muffin that tastes horrible. That’s all you’ll get. No juice, no coffee. Not even water.
The room was clean, but the cigarettes smell was terrible even though it was a “smoke free” room and floor. The bath tub desperately needs to be replaced. It was shipped all over. The chair also needs to be replaced as it has zero bottom support.
The staff was ok. They just don’t seem to care to ever pick up the phone.
There is a very strong l cigarettes smell at the lobby. It’s like entering a cheap motel. Guests are allowed to smoke right at the entrance. There are cigarettes butts everywhere. The cigarettes smell will follow you all the way to your room. Smoking appears to be allowed in the building because the smell is incredibly strong. Even the blankets smell like cigarettes.
The “equipped kitchen” advertisement is a blatant lie. The cupboards and drawers are empty. You will have to request kitchen items, even a coffee maker. And when you call the front desk, they never answer the phone. Ever.
The “breakfast” consists of a terrible generic tiny muffin that tastes horrible. That’s all you’ll get. No juice, no coffee. Not even water.
The room was clean, but the cigarettes smell was terrible even though it was a “smoke free” room and floor. The bath tub desperately needs to be replaced. It was shipped all over. The chair also needs to be replaced as it has zero bottom support.
The staff was ok. They just don’t seem to care to ever pick up the phone.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 24 May 2022
Dear paris7002, First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. Also, your comments about grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are only serviced once a week - and then there is no consistency. You may or may not get one roll of toilet paper to last you until the next week when again you may get one roll of toilet paper.
Notified the cleaning person as I was exiting my room & they were about to start my weekly room cleaning that a light bulb was burned out. They referred me to the front desk. I spoke to Jayson Miller the General Manager at the Front Desk who said he will replace the burned out bulb. Came back to my room the next day and bulb is still not replaced.
Exterior Hotel doors are supposed to be key card access at night but the hotel staff doesn't turn on the function at the front doors and also props open the front doors.
Notified the cleaning person as I was exiting my room & they were about to start my weekly room cleaning that a light bulb was burned out. They referred me to the front desk. I spoke to Jayson Miller the General Manager at the Front Desk who said he will replace the burned out bulb. Came back to my room the next day and bulb is still not replaced.
Exterior Hotel doors are supposed to be key card access at night but the hotel staff doesn't turn on the function at the front doors and also props open the front doors.
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: Poor security.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 14 Sept 2021
Justin, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Equipment be upgraded!!
Help out Deal's ..
More Attractions like more trashcan's around the property cause people throw trash on ground,, doesn't look nice.
More equipment inside like a ice machine ....
Help out Deal's ..
More Attractions like more trashcan's around the property cause people throw trash on ground,, doesn't look nice.
More equipment inside like a ice machine ....
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 4 Jul 2021
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place should be torn down. It should not be available on any website. It was scary. People were going through cars in the parking lot at midnight, little kids were running around, odd characters lived in the hotel. No coffee or any breakfast. We were afraid to even leave our car. There are big signs in the parking lot that say "Do not leave any valuables in your car." People were smoking marijuana in the rooms. Dark dimly lit hallways. Booking.com took my money and ran -- we left after 20 minutes and so far I am being told I will not get a refund.
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: STAY AWAY. dangerous place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 8 Jun 2022
Dear JCole76VF, It wasn't very reassuring to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. However, we can assure you that what you experienced is not acceptable by our standards. We will be taking proper action as we are committed to providing every guest with a wonderful experience. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Housekeeping only services the rooms every 14 days & that's only if they have enough staffing, due to the high turnover of staff. Even then there is not a lot of consistency. You may or may not get toilet paper or tissues. The dirty towels may get taken & you may or may not get fresh ones. The towels & wash cloths are 10% Polyester, so be prepared to use more than one towel to dry off. There is no one at the front desk 11pm to 7am so you are on your own. There are random times you must use your room key to get in the front door, but not to worry - the side doors are often propped open due to lack of security.
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Date of stay: April 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Run away from Extended Stay America - King of Prussia, PA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 4 May 2024
Dear N3173VDjustinc, We sincerely apologize for the challenges you encountered during your stay with us. It's disheartening to read about the issues with housekeeping and our front desk services. Your feedback is invaluable, and we are committed to sharing these concerns to ensure a more consistent and satisfactory experience for all our guests. Rest assured, we are actively working to improve staffing levels and enhance our security measures. We appreciate your patience and understanding and hope you will give us another opportunity to exceed your expectations in the future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will never stay here again, we asked for nonsmoking room and we got a smoking room. When I asked the front desk if it was supposed to be a nonsmoking room she said yes , and I told her it smells like smoke. She didn’t offer to change us or nothing, worse hotel ever!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 24 Jun 2021
Thnak you for choosing to stay with us while here for the baseball tournament. We are sorry for the smoke smell you experienced and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We will also bring your concerns to the attention of our front desk staff as we continuously strive to improve. We would welcome another chance to show you our true hospitality spirit. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"No luggage carts available. Bring breakfast items as there was coffee and granola bars."Read full review
"No pool, but lot's of restaurants and shopping. For extended work it has the desk, the kitchenette and everything to make it your home."Read full review
"Doggie friendly hotel, however suggest proof of vaccinations, bldg cameras, portering service and stocked doggie bags. "Read full review
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PRICE RANGE
$151 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites king of prussia hotel king of prussia
LOCATION
United StatesPennsylvaniaKing of Prussia
NUMBER OF ROOMS
140
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingEXTENDED STAY AMERICA - PHILADELPHIA - KING OF PRUSSIA | UPDATED 2024 Hotel Reviews & Price Comparison (PA) - Tripadvisor
Frequently Asked Questions about Extended Stay America - Philadelphia - King of Prussia
Which popular attractions are close to Extended Stay America - Philadelphia - King of Prussia?
Nearby attractions include The Escape Game King of Prussia (0.9 km), Escape Room Mystery (0.1 km), and King Of Prussia Mall (1.1 km).
What are some of the property amenities at Extended Stay America - Philadelphia - King of Prussia?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Extended Stay America - Philadelphia - King of Prussia?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Extended Stay America - Philadelphia - King of Prussia?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Philadelphia - King of Prussia?
Conveniently located restaurants include Seasons 52, The Capital Grille, and Maggiano's Little Italy.
Are any cleaning services offered at Extended Stay America - Philadelphia - King of Prussia?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Philadelphia - King of Prussia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Philadelphia - King of Prussia?
Many travellers enjoy visiting Valley Forge National Historical Park (3.9 km), Washington Memorial Chapel (6.0 km), and Wharton Esherick Museum (7.9 km).
Is Extended Stay America - Philadelphia - King of Prussia accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.