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Alpenhorn Lodge
Alpenhorn Lodge Buckwong Place, Thredbo Village, Kosciuszko National Park, New South Wales 2625 Australia
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About
#3 of 5 hotels in Thredbo Village
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Alpenhorn Lodge continues to offer a friendly atmosphere and great value holidays for which it is renowned. Alpenhorn Lodge is rated three and a half stars by AAA/NRMA. Our friendly staff set the scene for an enjoyable, affordable holiday staying in the heart of the village. Alpenhorn is in Buckwong Place situated 200 metres from the Kosciuszko chair, and even closer to the village square, shops and bars. The lodge is 40 metres from the free winter village shuttle buses. Our guest lounges offer a place to relax with a book or magazine while the deck offers the perfect afternoon suntrap overlooking the slopes to relive your latest skiing feats! There is security ski storage/bike storage and a heated drying room for your ski boots and clothes. To extend your skiing time, luggage storage and guest change facilities are available. You can time your visit for Christmas and New Year or one of the special events and festivals in summer such as the Jazz or Blues festivals. Play golf, bicycle, fly fish or walk to the top of Mt KosciuszkoIn summer our BBQ courtyard is a popular place to read a book. There is also a stream beside the lodge with a grassy bank for those who want a shady spot to retire to. Wireless internet is available free of charge at the lodge.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Skiing
Tennis court offsite
Babysitting
BBQ facilities
Baggage storage
Breakfast buffet
Wine / champagne
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
Room features
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Quiet
Location
Alpenhorn Lodge Buckwong Place, Thredbo Village, Kosciuszko National Park, New South Wales 2625 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Cooma Airport
63.9 km•
See all flights
Car Hire
17 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Great Lodge! With CV19 lockdown Angie helped me modify my booking to a smaller room as half or our party could no longer attend. Angie and the team were very friendly and super helpful. I had my room upgraded to provide a little more space for our stay and to my amazement had a tube of liquid nails available when I asked to help me do some desperate repairs on my snowboard boots (gluing soles back on). I thought I'd have to drive back to Jindabyne for sure to get some glue.
My Son and I had a wonderful stay.. Thank You!!
My Son and I had a wonderful stay.. Thank You!!
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Exceptional service from staff, especially Jacob, Josh and Sharon.
Clean, tidy and cozy accommodation. Easy walk to Valley Terminal, although the shuttle is a short minutes walk away. Also easy to catch the shuttle to get to Friday Flat.
Lovely breakfast - thanks Chef!
No self service laundry however for $10 a bag staff take care of this and it comes back that afternoon.
Friendly feeling and would stay again.
Clean, tidy and cozy accommodation. Easy walk to Valley Terminal, although the shuttle is a short minutes walk away. Also easy to catch the shuttle to get to Friday Flat.
Lovely breakfast - thanks Chef!
No self service laundry however for $10 a bag staff take care of this and it comes back that afternoon.
Friendly feeling and would stay again.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip:Â Room 20 was great for 3. Nice view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lovely warm welcome by friendly staff. Spent the opening weekend there , our room was comfortable with a fabulous outlook. Breakfast was superb and a great way to start the day. Loved that we could move around the lodge and meet up with friends in other living areas. Would definitely return .
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Devastated. Really disappointed in Australian tourism and hospitality. Booked a two night get away with my son and two grand daughters- the youngest being autistic. I specifically booked and paid a month in advance, through Booking.com, a larger room with 4 beds and fold out sofa to give my son a break and all of us space to move. Following the booking I made it clear to Alpenhorn via email i was travelling with my son and 2 grand daughters. On arrival, Alpenhorn allocated us a miniscule room with double bed and 2 bunks and refused to accept I had booked and fully paid for a larger room. Flat out denied there was even an option on Booking.com to select room configuration. Their solution was to make up a fold out bed squashed in a corner of the room that essentially joined the bunks & double bed leaving approx half metre sq for the 4 of us to manage any activity out of bed. They suggested I basically suck it up and email management. I suspect they bumped my booking for a longer week booking.. Breakfast was ordinary. The rooms tiny - 2 star at best. Couldn't and definitely wouldnt recommend it. And definitely check Alpenhorn is actually allocating you the room you paid for.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked here for 2021 during the ski season for our family. Before booking we checked what would happen if Sydney locked down or Thredbo locked down. We were told in writing that we would be able to move our booking if Sydney locked down or would be refunded if Thredbo did. When in fact all these things happened we contacted the hotel to be told that we could only move our booking to November or December. Then we were told only if we paid the remainder of the full booking they would move us to the following year. We lost our substantial deposit and they broke the conditions that they gave us in writing.
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Date of stay: January 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went for a ski holiday for 5 nights but left a day earlier as the room we booked was very small for 4 adults.
The mattresses were very hard. Installing a few speakers in the dining room instead of playing from a phone would be good.
I had to ask for toilet paper and new towels.
Had to pay $5800 for 5 days?
The staff were very friendly and breakfast was good!
However, I would not stay there again for that price.
The mattresses were very hard. Installing a few speakers in the dining room instead of playing from a phone would be good.
I had to ask for toilet paper and new towels.
Had to pay $5800 for 5 days?
The staff were very friendly and breakfast was good!
However, I would not stay there again for that price.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately we had a very unpleasant experience with the Alpenhorn Lodge in Thredbo.
The room was filthy through and through and really not suitable for anyone to stay in, the beds were smelly and dirty and the floor smelled of sick.
The food was inedible and the service terrible.
Then to top it all off, the owner actually yelled at my wife infront of our young children when we politely asked for a solution.
This place is definitely not family or child friendly as they proclaim to be.
The room was filthy through and through and really not suitable for anyone to stay in, the beds were smelly and dirty and the floor smelled of sick.
The food was inedible and the service terrible.
Then to top it all off, the owner actually yelled at my wife infront of our young children when we politely asked for a solution.
This place is definitely not family or child friendly as they proclaim to be.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazingly friendly staff. Great views. Warm and cosy place. Rooms are small but lovely, clean and with amazing views. Breakfast included is just the cherry on top. Definitely will recommend this place! :)
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I just returned from a trip to Thredbo with my two boys. Great lodge in the heart of Thredbo.
The staff were friendly and very helpful. The room was clean and very cozy. So nice to comeback to the warm lodge after a day on the mountain. Thank you for your hospitality.
The staff were friendly and very helpful. The room was clean and very cozy. So nice to comeback to the warm lodge after a day on the mountain. Thank you for your hospitality.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
With over 20 years experience skiing at Thredbo and staying in a wide range of accommodation types our stay at Alpenhorn was easily the worst. It is so far below anything we ever encountered at Thredbo or any ski resort in the world.
We had made a last minute decision to go skiing with genuine top to bottom snow. As it was school holidays the village was heavily booked. With limited choice we settled on Alpenhorn mainly due to location.The price of $460 a night was expensive but we realised that accommodation was tight and we were booking last minute. We settled for one night and arrived there at 5pm
The woman at the front desk clearly the manager was rude and surly and made it clear that we were getting the smallest possible room - as quote 'there were only two of us' there was a clearly a larger room available we actually saw her start to give us the key to the larger before changing her mind and settling on the smaller room . At 5pm with little chance of a larger party arriving and despite paying the highest possible rate this seemed unreasonable but we could not be bothered complaining . We asked a couple of friendly questions which were responded to by grunts and when we went to speak we were just cut off and talked over and made to feel that we were lucky to be allowed to stay there.
Once we had our key we headed up to the room as quickly as we could keen to get away from the extremely bad vibe and hoping at least we would have a basic but decent room We opened the door and and found a 'room' that was tiny, dingy, dirty and run down. It was so small it was hard to have two people in there at the same time. As soon as we could we got out of there and went out for the evening The next morning the breakfast buffet was awful complete with cold watery scrambled eggs. The other guests there looked miserable. In fairness and to try to give a balanced review the kitchen staff were friendly and the only bright spot in the place.
In short - Alpenhorn took advantage of peak demand to charge a rip off price for a tiny dingy room for two people that would have been considered small for one person. That in itself would have been possible to deal with but when added to that the rude unhelpful and just plain nasty attitude of the manager it was all too much and we have been forced to write this review.
Writing a review like this is not something we enjoy doing as professional travellers but this was so bad we want to try to save other people from this experience. No matter how tight accommodation is in Thredbo you need to find somewhere, anywhere but this place.
We do understand that last minute booking in a peak time is a risk and you have to be more accepting of higher prices and lower standards but this was unnacceptable,
The next day we rang Berntis and had a completely different experience. A warm and friendly welcome and a great price $240, room was ready straight away and we could put our luggage in the room and head out on the slopes. The holiday was saved by Berntis, All it takes is a friendly attitude and fair pricing and you will build a loyal following. I doubt Alpenhorn could care less if they have regular customers they are just out to get what they can. AWFUL
We had made a last minute decision to go skiing with genuine top to bottom snow. As it was school holidays the village was heavily booked. With limited choice we settled on Alpenhorn mainly due to location.The price of $460 a night was expensive but we realised that accommodation was tight and we were booking last minute. We settled for one night and arrived there at 5pm
The woman at the front desk clearly the manager was rude and surly and made it clear that we were getting the smallest possible room - as quote 'there were only two of us' there was a clearly a larger room available we actually saw her start to give us the key to the larger before changing her mind and settling on the smaller room . At 5pm with little chance of a larger party arriving and despite paying the highest possible rate this seemed unreasonable but we could not be bothered complaining . We asked a couple of friendly questions which were responded to by grunts and when we went to speak we were just cut off and talked over and made to feel that we were lucky to be allowed to stay there.
Once we had our key we headed up to the room as quickly as we could keen to get away from the extremely bad vibe and hoping at least we would have a basic but decent room We opened the door and and found a 'room' that was tiny, dingy, dirty and run down. It was so small it was hard to have two people in there at the same time. As soon as we could we got out of there and went out for the evening The next morning the breakfast buffet was awful complete with cold watery scrambled eggs. The other guests there looked miserable. In fairness and to try to give a balanced review the kitchen staff were friendly and the only bright spot in the place.
In short - Alpenhorn took advantage of peak demand to charge a rip off price for a tiny dingy room for two people that would have been considered small for one person. That in itself would have been possible to deal with but when added to that the rude unhelpful and just plain nasty attitude of the manager it was all too much and we have been forced to write this review.
Writing a review like this is not something we enjoy doing as professional travellers but this was so bad we want to try to save other people from this experience. No matter how tight accommodation is in Thredbo you need to find somewhere, anywhere but this place.
We do understand that last minute booking in a peak time is a risk and you have to be more accepting of higher prices and lower standards but this was unnacceptable,
The next day we rang Berntis and had a completely different experience. A warm and friendly welcome and a great price $240, room was ready straight away and we could put our luggage in the room and head out on the slopes. The holiday was saved by Berntis, All it takes is a friendly attitude and fair pricing and you will build a loyal following. I doubt Alpenhorn could care less if they have regular customers they are just out to get what they can. AWFUL
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Date of stay: July 2014Trip type: Travelled on business
Value
Service
Room Tip:Â Best to get a room somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You can park down the bottom of the hill in the free parking and catch a shuttle up
"We had a room off the restaurant and never heard the noise. They delivered our takeaway meals to the room because we were so close"Read full review
LOCATION
AustraliaNew South WalesKosciuszko National ParkThredbo Village
NUMBER OF ROOMS
21
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Alpenhorn Lodge
Which popular attractions are close to Alpenhorn Lodge?
Nearby attractions include Thredbo Alpine Village (1.0 km) and Schuss Bar (0.2 km).
What are some of the property amenities at Alpenhorn Lodge?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Alpenhorn Lodge?
Guests can enjoy a lounge and barbeque facilities during their stay.
What are some restaurants close to Alpenhorn Lodge?
Conveniently located restaurants include Zack's On Central Road, Bernti's Mountain Inn: Bar, Grill & Brasserie, and Thredbo Burger Bar.
Is Alpenhorn Lodge located near the city centre?
Yes, it is 0.4 km away from the centre of Thredbo Village.
Does Alpenhorn Lodge have any great views?
Yes, guests often enjoy the mountain view available here.