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Sofitel London Heathrow

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Traveller (1947)
Room & Suite (888)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel.
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Property amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Concierge
Spa
Public Wifi
Dry Cleaning
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Luxury
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Rate:Park, Stay & Fly
Hotel deals
Location
Full view
43Car recommended
Grade: 43 out of 100
29Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
Terminal 5, London Heathrow Airport, Hounslow TW6 2GD England
Getting there
Heathrow Airport3 km
London City Airport38 km
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Reviews & more
13,335Reviews
2,133Photos
186Q+A
100Room tips
Traveller rating
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My wife and I returned to stay at the Sofitel Heathrow prior to our departure for an Autumn vacation in USA, and once again we were totally impressed. The service is excellent, the rooms are incredibly comfortable, and honestly we cannot fault Sofitel Heathrow. If anything, remem
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Great experience - stayed 1 night after long flight. Check in staff friendly and professional - upgraded our room when we said how tired we were. Room excellent - warm and quiet. Perfect dinner in Vivre - we were waited on by the most impeccable and professional waiter called Mar
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Lovely hotel and staff. Room very comfy and clean. Convenient Location for Terminal 5 as you just walk there. Stayed here a few times when flying from Heathrow. It will always be our hotel of choice as our stay has never been disappointing.
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Review collected in partnership with this hotel
I used this hotel int transit from Vienna to Washington DC as I had to overnight at Heathrow and take a flight out of Terminal 5. This was smooth sailing. First I landed at Terminal 3 and it was easy to take the airport free transport to Terminal 5. At Terminal 5 I was able to fo
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Response from Sofitel-GM-LHR, General Manager at Sofitel London Heathrow
Responded yesterday
Dear Caribwoman Thank you for taking the time to review our hotel following your recent stay with us. It is wonderful to read that you enjoyed your overall stay with us at Sofitel London Heathrow and enjoyed our hotel facilities, I am also glad that you found our ambassadors most friendly and helpful. At Sofitel London Heathrow we strive to provide a superior service experience for every guest so it is a pleasure to learn that this was reflected during your time here. I appreciate your feedback and look forward to welcoming you back with us in near future. Kind regards Ryan Nicholls - General Manager Sofitel London Heathrow
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The Sofitel Heathrow is my go to hotel when I’m transiting Heathrow. But make no mistake, the hotel is not your usual airport hotel, it’s a 5 star hotel that just happens to be next to an airport.

Everything about this hotel is top notch. The rooms are well appointed, the beds
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Response from Sofitel-GM-LHR, General Manager at Sofitel London Heathrow
Responded yesterday
Dear tonypH2342BZ Thank you so much for your generous review and also for your continued loyalty to our hotel as a return guest of ours. I love to read about the experiences our guests have and even more so when a specific team member has made their time so memorable - Sonia is a fantastic asset to our hotel so I am delighted that she has always been able to make your lounge experience an enjoyable one. We are all grateful for your wonderful comments and hope to see you again in the future. Kind Regards, Ryan Nicholls - General Manager Sofitel London Heathrow
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Professional photo exclusively commissioned by TripAdvisorSofitel London Heathrow
The Superior Room at the Sofitel London Heathrow
Superior king size bedroom
Superior Room Bedroom - Nov Stay
Previous
Hello. How will I get from terminal 3 to your hotel ?
Thank you for your interest in our property. In regards to your query, we would like to inform you that our hotel is directly connected to Heathrow Terminal 5 by a covered link bridge. You may choose to take the Heathrow Express train from Terminal 3 to Terminal 5 – free inter terminal train service, running every 15 minutes, then walk over from Terminal 5 to our hotel via the link bridge. On arrival at Terminal 5, take the elevators to the arrivals level and follow signage to our hotel. Our hotel lift is located on the forecourt outside Giraffe. Kind regards, Sofitel London Heathrow
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Does the Sofitel add £100 property charge to your bill? When booking on Expedia it says they do but I cannot see this information on the hotel website. I did reach out to the hotel but said speak to Expedia! I did that but didn’t get a clear answer! A response here would be appreciated
I have never heard of a property charge. They took card details in case we had any extras, but only our bar bill was added to the room.
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Hi. If i am flying out of t4, what are my options re travellibg to that terminal, costs and time. If it is a pain i will look at the hilton t4
Ryan K has nailed it.
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Can hotel guests use the Spa facilities without booking a treatment? If so do you have to pre book?
No idea as have never used the spa. Sorry.
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My wife and I arrive Terminal # on BA 875 at 19:00 from Budapest on October 14, 2018. We have a reservation at the Sofitel for that night. We would like assistance getting from baggage claim at Terminal 3 to the hotel as we will have four bags of luggage. We leave the next morning from Terminal 5. Please advise. Darlene Heath Arthur Schneiderman
Dear Art-Darlene Thank you for your question. We work with a transportation company called Millenium Executive Cars who provide a Meet & Greet service, however this will be from the arrivals hall only as only airport staff are allowed in the baggage reclaim area. You may book a Heathrow Luggage porter who can assist you in the baggage hall to the arrivals hall at a surcharge, but they will not bring you to the hotel. For further info please contact us at H6214-GR1 @ sofitel. com (no spaces) Kind regards Guest Relations
0 votes
Previous
"Ask for an upper floor away from the escalator"
"They said they upgraded but it was the room I booked."
"We booked a Prestige Suite - a bedroom and separate living room - ample space for two (really there's enough for three or four!)"
"The lower floor rooms can be seen into from inside the hotel."
"Sockets near the bed would have been awesome. "
Previous
PRICE RANGE
US$153 - US$343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel london heathrow hotel hounslowsofitel hotel london heathrowsofitel hotel hounslowlondon sofitel
LOCATION
United KingdomEnglandHounslow
NUMBER OF ROOMS
605
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