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Sofitel London Heathrow

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Traveller (1869)
Room & Suite (863)
Storyboard
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“vivre restaurant”(290 reviews)
“superior room”(130 reviews)
“an early flight”(541 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Sofitel London Heathrow
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Sofitel London Heathrow
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12,893)
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12,424 results
Traveller rating
8,230
3,090
706
247
151
Traveller type
Time of year
LanguageEnglish
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8,230
3,090
706
247
151
Show reviews that mention
All reviewsvivre restaurantsuperior rooman early flightthe club loungeroom servicebritish airwaysexcellent hotelan upgradenext morningeasy accessbetween flightscomfortable roomslondon heathrowan overnight staynight's sleepcovered walkwaycar park
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1 - 5 of 12,424 reviews
Reviewed yesterday via mobile

We wouldn’t stay anywhere else. Friendly and great rooms which are perfect for a one night stay. We love the facilities too - especially the Perrier Jouet bar! We always eat at Belle Époque which whilst expensive makes for a great start to our holiday.

Thank Peter H
Hotel's Favourite
Reviewed 8 July 2018 via mobile

This is a great hotel. It is only a short walking distance along a passageway at the back of terminal 5 close to the lifts up from the underground station. Even if you are flying from/to another terminal (except perhaps T4) it is still very...More

1  Thank Rupert T
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 9 July 2018

Dear Rupert T Thank you for sharing your positive feedback. We really are the ideal location for guests wanting a touch of luxury yet still being within easy reach of their flight, so I am delighted that you were able to benefit from this. Our...More

Reviewed yesterday via mobile

Recently spent two nights at the Sofitel hotel that is within terminal 5 at Heathrow. We had arrived late in the evening at terminal 5 , walked to the Sofitel, spent the night, left our large luggage there, went to Bath for a week, and...More

Thank drkblim
Reviewed yesterday

Perfect location for an overnight stay if you have an early flight from Terminal 5, as it is literally a five minute walk along a covered walkway and a lift into the departures lounge. Very helpful staff.More

Review collected in partnership with this hotel
Thank Julie B
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded yesterday

Dear Julie B We are so thankful for you taking the time to provide your valuable feedback. I am delighted to note that you had a lovely overall stay with us and our highlighted facilities and services met your expectations entirely. We are all grateful...More

Reviewed 2 days ago

My wife and I stayed here for one night before our morning flight the next day. Lovely hotel which was very quiet with extremely comfortable beds. Breakfast buffet (included in our room rate) was delicious with plenty of options (healthy and no-so healthy). Easy indoor...More

Thank shoeguy57
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded yesterday

Dear shoeguy57 We are so thankful for you taking the time to provide your valuable feedback. I am delighted to note that you had a lovely overall stay with us and our highlighted facilities and services met your expectations entirely. We are all grateful to...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Concierge
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Pool
Details
Price range
US$162 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$162 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1869)
Room & Suite (863)
Dining (142)
Pool & Beach (3)
Business Centre & Event Rooms (15)
Amenities (12)
Questions & Answers
Ask a question
Raymond W
20 August 2018|
Answer
Response from jerseyman1 | Reviewed this property |
There are two restaurants. La Belle Époque is a French restaurant serving really good food, they have three AA rosettes. It is not cheap but excellent all round and I would recommend it. There is another cheaper restaurant... More
0
Votes
Johann D
21 July 2018|
AnswerShow all 3 answers
Response from Justin R | Reviewed this property |
As Platinum member my experience from numerous stays - Access to Club Milleseme regardless of room type booked. One category room upgrade consistently offered up to Prestige Suite but not above. Welcome drink voucher all... More
1
Vote
ASharmin
9 July 2018|
Answer
Response from Nicole J | Property representative |
Hi there, Yes you do - as you have to pass through customs. Regards, Nicole
0
Votes
Room Tips
"My room without view, however, bathroom with a TV"
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"It may be difficult to find a room with fine view."
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"All rooms are consistently good"
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"room with runway view."
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