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So we thought this room would be cheap and cheerful well it was beyond this it was smelly and mouldy.
The bathroom was awful the drains stank and the walls were mouldy.
The bedroom had no bin , the bed well you would of probably...More
You pay for what you get!
The room is tiny, which was fine, but...
There is an fire exit light above the bedroom door, I really don’t know why because you can’t get lost in the room!! The most annoying thing about the light is...More
Thank Julie Michelle W
Response from Khurram G, Manager at easyHotel London HeathrowResponded 1 week ago
Dear Julie Michelle W,
Thank you very much for taking the time to leave us your feedback, however we are very sorry that you were disappointed with your stay.
I have shared your comments with our Management team this morning and we would like to...More
It's relatively easy to find and a stones throw from Heathrow parking options so a good shout for a very short stay. Reception was nice and helpful and the room itself was a box without a window but that said we knew that as that's...More
Response from Khurram G, General Manager at easyHotel London HeathrowResponded 1 week ago
Thank you for staying with us and for sparing some of your precious time to share your review.
Your feedback is highly valued as it is the best means for us to gain insights into our services which we strive to continuously improve....More
Stayed in room 59 adjacent a fire door and cupboard. Seven minutes for the water to come through hot.
could not sleep as a door alarm went off all beebing night kept me awake. Staff stated that they did not have a screwdriver to fix...More
Response from Khurram G, Manager at easyHotel London HeathrowResponded 3 weeks ago
Please accept my sincere apologies for the inconvenience you experienced during your recent stay with us and I am sorry that we were unable to meet your expectations.
We are committed to offer all of our customers a clean, comfortable and value for...More
It was what exactly was expected. The blinds smelled of smoke when we rolled them down so we ended up having to keep them open because they smelled so strongly. The staff was very polite and helped us sort out a bus to the airport...More
1 Thank Holly V
Response from Khurram G, Manager at easyHotel London HeathrowResponded 4 weeks ago
Dear Holly V,
Firstly let me thank you for taking your precious time off to share your recent experience in TripAdvisor.
We really appreciate it when our guests like our brand concept and the level of service we offer. As a no frills hotel, we...More