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This hotel is not too far from the town centre at about a 10 minute walk (20 minutes back up the hill). It is a very old building so floor boards tend to squeak (especially next to our bed) and as our bedroom walls were...More
All members of our group were VERY satisfied with their rooms. One minor detail - this is an old building, so some of the floors creak. Did not worry any of us, but should be born in mind. Sleep quality below would have been 5-star...More
We have just done a groupon deal to this wonderful hotel the reception was warm and welcoming the room 124 was warm clean and comfortable with plenty of storage the shower was good and simple to use the room over looked the garden.the dinner which...More
This hotel was fine with a nice location and grand communal areas. However for this price I would have expected a much higher standard of breakfast. The scrambled egg clearly came from a packet, the grilled tomatoes were not grilled for long enough, hot drinks...More
Stayed here over the Easter weekend on a DBB break. The hotel was very clean and tidy, in public areas and in the bedroom.
Staff were really friendly and accommodating,
I would recommend a stay here, we could have easily done another night.
Response from TheCraiglandsHotel | Property representative |
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a... More
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a negative experience are more likely to leave a review, than a guests who have a good experience leaving a review. I can assure you my team are working hard to give all guests and positive stay and will try to assist with any issues raised during a guests stay.
I would love to have you and your family back to the Craiglands, should you wish to book please contact Claire on through the hotel number and she will ensure you are looked after.