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Best Western Plus Concordville Hotel
675 Conchester Hwy, Glen Mills, PA 19342
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Dining (16)
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Avg. $220 /night, 8/8 - 8/9
$432
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4.5
#2 of 7 hotels in Glen MillsLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Concordville Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Concordville Hotel will stand out among other hotels in Glen Mills,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Concordville Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Billiards
Kids stay free
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Room service
Safe
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Get Double Points on Every Qualified Stay! Book Now
Location
675 Conchester Hwy, Glen Mills, PA 19342
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
23 Restaurants
within 1 kilometer
Reviews
4.5
1,553 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western Plus Concordville Hotel garners high marks for its spotless, commodious rooms and the professional, friendly staff who ensure a welcoming atmosphere. Guests are delighted with the value, citing economical rates and perks like Longwood Gardens tickets.
The hotel's prime location near Brandywine attractions and restaurants is frequently celebrated, as are the added amenities, including a varied breakfast selection. While the rooms offer comfort and cleanliness, some visitors have mentioned minor nuisances like a noisy refrigerator.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Economical
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed
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1,553Review13Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
We chose the Best Western because it was close to Longwood Gardens. Very clean room and hotel common areas, comfortable beds, friendly staff and good price. Beautifully decorated for Christmas. We would definitely stay there again.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meg and her staff were so helpful during our stay in early September. My boyfriend was planning on proposing at Longwood Gardens and Meg and the staff worked with him in the month leading up to our stay to make sure everything was perfect and that I did not know my parents were also staying there as guests. Not only did they help him, they also had the champagne my fiancé purchased chilling in our room when we returned from Longwood Gardens with two champagne flutes. They were so accommodating and during the stay we felt safe and that the hotel was cleaned and sanitized during the coronavirus pandemic. Thank you again for such fantastic service! We will always choose this hotel when traveling to this location.
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Date of stay: September 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Absolutely blown away by the service and professionalism of this hotel. My husband and I wanted a clean nice hotel to stay at close to west Chester while visiting family, which shockingly was very hard to find. This was the only hotel remotely close with amazing reviews. We checked in for one night and planned to stay at a bed and breakfast for the rest of our stay. Our night here was absolutely amazing. It was clean, quiet, and the staff was so friendly and helpful. After the first night I never wanted to leave. When we arrived at our bed and breakfast it was beyond disappointing. Room was never cleaned, staff was extremely rude and the room was never cleaned. They blamed us for coming at check in time. Being 28 weeks pregnant I was already fed up. My husband and I left and headed back here. We explained to the staff our terrible experience, how we wasted a whole day trying to get a refund, half our money was tied up waiting for a refund and how we missed out on a day in town. The manger listened patiently to our whole story and went above and beyond to help rectify our problem, which she did not need to do. She even gave me free chocolate for the chocolate I missed in town. The whole staff was amazing our entire stay and meant all of our needs. I haven’t been able to sleep in months and the three days I spent here is the best sleep I’ve gotten in a long time. Will definitely be back whenever we are in town. Thank you BW for making our stay so incredible.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We chose this hotel because they advertised hot breakfast, but instead only had some muffins, juice and water in brown paper bags. We must eat gluten free, and did not want the sugar filled juices. We needed protein to start our day. We were told upon check in that staff WOULD come into/to our room to make sure we were alive and well. We said we did not want or need this, but were told they would come anyway. If restaurants can serve food there was no reason why this hotel could not provide the advertised breakfast Also we were charged 50% of our total IN ADVANCE to cover incidentals. We have never experienced this anywhere in the past.
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bad reservation experience: tried to book on line and got ambushed by getaroom; managed to cancell them and book by calling the hotel instead. Hotel was cooperative apologetic and helpful.
Booked a king suite, hoping for a nice room in an average hotel. But the suite is poorly laid out; shower only; noisy heating unit; old furniture - just disappointing despite low expectations.
Housekeeping service: room still not made up at 3pm; asked for service at 10am when we went out.
Breakfast: better than most; custom omlets; real plates and silverware; lots of choices in a large bright sunny room.
The hotel is very dated despite a nice lobby.
Try something newer like the Hampton Inn across the street.
Booked a king suite, hoping for a nice room in an average hotel. But the suite is poorly laid out; shower only; noisy heating unit; old furniture - just disappointing despite low expectations.
Housekeeping service: room still not made up at 3pm; asked for service at 10am when we went out.
Breakfast: better than most; custom omlets; real plates and silverware; lots of choices in a large bright sunny room.
The hotel is very dated despite a nice lobby.
Try something newer like the Hampton Inn across the street.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve A, Owner at Best Western Plus Concordville Hotel
Responded 30 Mar 2020
I apologize you’ve had the poor experience with your booking process, but I’m glad that we were able to help you sort it out. However, I do apologize that you were not satisfied with the rooms. We will look into ways to refresh our rooms. Best wishes, Steve Angeline Owner
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were pleasantly surprised at the luxury feel of this Best Western. From the sparkling marble entrance, to the comfortable king-size bed, amazing view of the gazebo and flowers out of our room, and the top notch front desk staff member- we were very happy with our stay. The room was spotless, great toiletries including a shower cap and citrus bath soap, and comfortable bedding. We'll be back next time we're in this area.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family checked in to this hotel to watch the night fountain show at Longwood Gardens which is a short drive from the hotel. The beds have white sheets on them which are spotless, super clean, fresh and comfortable! Also, very clean bathroom. The amenities are perfect for our family trip, especially the pool and game room. Free breakfast is a plus! My son's favorite was making pancakes hands-free, you just have to wave your hand at the equipment and it makes pancakes for you. The hotel looks elegantly designed including the lobby, hotel facade with the water fountain, gazebo by the lake and plants around look like being taken good care of. The entire facility is properly maintained. I like that there is relaxing music being played in the elevator. The hotel gives a classic feel!
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip:Â The hotel granted my request to have a nice view of the lake and fountain from our window.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I understand there are restrictions with Covid however I have stayed and other hotels recently that did a much better job with breakfast. Your website states there would be sandwiches, there was not. When I got there I was told breakfast would be on the 3x4 table to the right and I’d have my choice of water with a muffin or danish. You guys could’ve done much better. You can still social distance and offer a much better breakfast than that. We are frequent guests and we always look forward to the breakfast that you normally offer. I was also made aware that you now charge a $50 per day incidentals fee that you’ll credit back after I check out. I don’t believe that is acceptable and this is something that should be clearly stated on your website. I requested a top floor room which was printed on my confirmation. When I checked in, I was given a room on the second floor. When I mentioned my request I was told they didn’t see such request on my reservation. The attendant did move me to the fifth floor which to my surprise had a refrigerator with no freezer. So then I needed to be moved again because I had food that needed to be kept in the freezer. The smell of marijuana on my floor was terrible. Having to explain to my nine-year-old son what that smell was did not make me happy. I’m really disappointed as this is usually our favorite spot when we come to visit family back “home“.
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Review collected in partnership with this hotel
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The woman at the front desk, Meg I believe is her name may be the nastiest person I've ever encountered.
Furthermore, I booked two rooms, one was supposed to be comped, or at least that's the impression I was given, then I ended up paying $10 over my block rate. My block rate was $119. My one room I paid $139 and the other I paid $129. Since the nasty person at the front desk was the General Manager, I didn't debate it with her because she obviously had a huge chip on her shoulder. I do plan on taking this complaint to corporate as I feel like this location literally robbed me of a lot of money.
Furthermore, I booked two rooms, one was supposed to be comped, or at least that's the impression I was given, then I ended up paying $10 over my block rate. My block rate was $119. My one room I paid $139 and the other I paid $129. Since the nasty person at the front desk was the General Manager, I didn't debate it with her because she obviously had a huge chip on her shoulder. I do plan on taking this complaint to corporate as I feel like this location literally robbed me of a lot of money.
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for my daughter’s 5th birthday. The room was nice and clean. Me my husband and our 2 children ages 2-5 stayed the night. I have 50/50 custody of my sister who recently passed away kid’s ages 2-4-9. They came to visit for a bit to swim and have dinner and cake. We went to the pool around 5/6pm there was not many people it was nice and relaxing I loved how they have the outside porch right outside the pool since unfortunately I am a smoker. We went back up to eat and than came back down. We took them to the game room witch was great until 4 machines kept taking the kids money. So we went back to the pool we wouldn’t walk in because of how packed it was. I’m assuming there was a teen basketball team in the pool who were extremely obnoxious. When the football hit my 2 year old In the face for the 2nd time I had to ask the kids to please take it down the other end since there was many other small children in the pool. They ignored me.. my nephew the 9 year old wanted to play with them and since he caught the ball and threw it back one of the boys pegged him right in his ribs so he got out and asked if we could leave. He obviously was hurt but didn’t want to cry infront of everyone there. So we go back up all the kids are crying they wanted to swim. So I called the front desk and she said miss white I see it on the camera I’ll go down and put a stop to all of it. We waited it out and went back down about an hour later and it was much better. I will definitely be coming back to this hotel for my birthday and anniversary! The hotel was beautiful the rooms were very clean. Only down side on the hotel’s behalf was each bed had 2 pillows and I need to sleep sitting up due to a surgery gone bad. I normally bring my own pillows because of that but I forgot them. So I called down and was told the hotel does not any anymore pillows and I said to the gentleman oh I knew I should have called when I first got into the room he said no we just don’t have anymore even if you were to call ahead of time. So that was the only downfall on the hotels part but the rest was pretty great !
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Concordville Inn Bar and Grille located in the hotel is open Wednesdays through Saturdays. The hours are:
Wednesday - Thursday: Bar 3:30 pm - 9:00 pm | Bar Dining Room 4:00 pm - 8:00 pm
Friday - Saturday: Bar 3:30 pm - 10:00 pm | Bar Dining Room 4:00 pm - 8:30 pm
Last time I stayed there the pool was closed. I'm not sure about the game room.
Not sure now. Their contantly upgrading. All rooms are nice and varied What they call a mini suite is very substantial. Perfect place for assembly of out of guest for weddings. Having one large suite is a good thing for command center.
I didn’t use the pool but the brochure said it was
Yes, the bestwestern serves their famous breakfast buffet 7 days a week. As well as a made to order omelette station on certain days of the week.
"The hotel had free parking and was conveniently located near two malls with many restaurants."Read full review
"If you have to park in the back, you can use the back entry door which brings you to the 2nd floor. "Read full review
"If you approach the building from the back, there is construction; we thought we were in the wrong place at first."Read full review
"King suite on 5th floor with sofa bed and separate bedroom was nice for two travelers."Read full review
"If you drive an electric vehicle, they do not offer EV charging. I suggested it to the staff. Maybe they will some day."Read full review
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PRICE RANGE
$211 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western concordville hotel, concordville best western
LOCATION
United StatesPennsylvaniaGlen Mills
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PLUS CONCORDVILLE HOTEL | UPDATED 2024 Reviews & Price Comparison (Glen Mills, PA) - Tripadvisor
Frequently Asked Questions about Best Western Plus Concordville Hotel
Which popular attractions are close to Best Western Plus Concordville Hotel?
Nearby attractions include The Oasis Family Fun Center (0.6 km), Marshalls & HomeGoods (0.4 km), and Target Store Concord-Township (0.5 km).
What are some of the property amenities at Best Western Plus Concordville Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Concordville Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Concordville Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Concordville Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Concordville Hotel?
Conveniently located restaurants include Il Granaio, Ravanesi Pizzeria Napoletana, and Terrain Garden Cafe.
Are there opportunities to exercise at Best Western Plus Concordville Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Concordville Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Concordville Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Concordville Hotel?
Many travellers enjoy visiting Brandywine Battlefield (4.5 km), Newlin Grist Mill (1.7 km), and Chadds Ford Historical Society (5.9 km).
Is Best Western Plus Concordville Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.