Residence Inn by Marriott Philadelphia West Chester/Exton
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Residence Inn by Marriott Philadelphia West Chester/Exton
10 N Pottstown Pike, Exton, PA 19341
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Avg. $218 /night, 12/2 - 12/3
$307
per night
$242
per night
$177
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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4.0
#4 of 8 hotels in ExtonLocation
Rooms
Value
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Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Property amenities
Parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Public wifi
Breakfast available
Breakfast buffet
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Dining area
Fireplace
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Telephone
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Location
10 N Pottstown Pike, Exton, PA 19341
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Philadelphia Intl Airport
41.1 km•
See all flights
Lancaster Airport
54.9 km•
See all flights
Car Hire
31 Restaurants
within 1 kilometer
260Reviews0Q+A45Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Excellent, excellent stay.
We checked in yesterday evening and we’re greeted by the sweetest front desk attendant. She was professional and offered very helpful information right off the bat. The entrance lobby was also cozy, warm and inviting. It smelled great. It was all just a great first impression.
When we got to our room we were very pleased with how clean and spacious it was. We stayed in a king room, and didn’t realize that meant it would have a full kitchen. We loved having all of the amenities. We brought home dessert and leftovers from our dinner and it was great being able to keep them refrigerated.
The room was clean, stylish and comfortable. The configuration is nice because the bedroom area is slightly around a corner with no line of sight to the kitchen so it feels more peaceful and we didn’t have to look at a kitchen while trying to rest and relax. The bed was wonderful we both slept very well.
Overall, we loved our room and our stay. The cleanliness of the room was great. Besides some small stains on the back of the bathroom door,
the room was very clean from the kitchen to the bed. We absolutely would stay here again, it left a great impression on us for the brand.
We checked in yesterday evening and we’re greeted by the sweetest front desk attendant. She was professional and offered very helpful information right off the bat. The entrance lobby was also cozy, warm and inviting. It smelled great. It was all just a great first impression.
When we got to our room we were very pleased with how clean and spacious it was. We stayed in a king room, and didn’t realize that meant it would have a full kitchen. We loved having all of the amenities. We brought home dessert and leftovers from our dinner and it was great being able to keep them refrigerated.
The room was clean, stylish and comfortable. The configuration is nice because the bedroom area is slightly around a corner with no line of sight to the kitchen so it feels more peaceful and we didn’t have to look at a kitchen while trying to rest and relax. The bed was wonderful we both slept very well.
Overall, we loved our room and our stay. The cleanliness of the room was great. Besides some small stains on the back of the bathroom door,
the room was very clean from the kitchen to the bed. We absolutely would stay here again, it left a great impression on us for the brand.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Room Tip:Â They have a nice outdoor space with a bbq.
Their gym is out of order due to a burst pipe.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a Marriot property? the wow - underwhelmed impression...from the TV that didn't work, stuck on the annoying Marriot channel, to the ONE clothes hanger that was broken, to the now 'embedded' soaps hung on the side of the shower to the breakfast that was a cold display of high carb and low value foods complete with coffee and tea with no available option for real milk or cream, just the nasty little plastic chemical ones...If this is what you are looking for in a room - well then this is your place. Oh yeah and the price, $169 a night, after being fully loaded with fees and taxes comes out around $269 a night. unwelcome surprise.
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Date of stay: October 2021Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip:Â a LOT of heavy highway noise on the side of hotel facing Pottstown Pike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room was amazing. It had a little kitchen area, the bed was soft, they gave us extra blankets and towels as requested. The manager was amazing and helped us. The hotel is near everything for shopping pleasures
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If I could give it zero I would. Room was run down, ripped carpet, dark and damp. But that’s not the biggest problem. We were a family of four with a dog staying in a suite. Currently you have to request housekeeping, in writing, 24 hours before you’d like to have it done. During our five day stay we learned that the hard way. When we went to the front desk and asked for the room to be cleaned on day three They gave us the form to fill out and said it would happen the next day. The following day, We took the dog out for hours but unfortunately no housekeeping ever showed up. When we followed up with the hotel manager on duty first wanted to make sure we followed the right process (which is ridiculous in itself) And when she realized they were at fault she offered to give us 17,000 extra bonvoy points Since they did not ever clean the room (which I have in writing in an email). it’s now been over a month and we never received the extra points or anything to rectify The situation. I have tried follow up emails twice and received no response from the hotel. You should stay any where other than this horrible property.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There was a problem from the first minute we checked in. We had asked for a high floor & were given a first floor suite. Also asked where the handicap parking was located, the desk clerk told us they didn’t have any??? Of course they did, required by law, it was around the side of the building. We had a 2 bedroom suite and it was relatively clean, however the tv in one bedroom did not work and the shower head was not working in one bathroom. We did ask multiple times for maintenance but never happened. When we returned to the hotel after dinner there was a thundering hurd of elephants in the room above us, jumping around until midnight and starting again at 7 am. We discovered from the assistant manager the next morning that there was a wedding party and lacrosse team staying the hotel, there had been a number of complaints. Since we were staying for 4 nights, the front desk was very nice and moved us to the second floor for the remainder of our stay. Fortunately the elephants had checked out!!!! We did try to contact the hotel manager as we felt some compensation should have been offered (which we were told would happen upon check out) due to all the problems. To date we have not heard from anyone!!!
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Don’t stay here on weekends!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent two nights here while on a business trip outside Philly. Check-in was easy. Our two-bedroom, two-bathroom suite was reasonably clean, although not the most pristine Residence Inn we've ever stayed in. We had an uneventful stay. Would probably use this property again if called upon. It was very convenient to the location of our client's home.
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Date of stay: August 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My daughter and I stayed at the property for two nights in mid-June for a lacrosse tournament. Unfortunately, we left a few items in one of the drawers. I have called the property four times (spoken with three different front desk associates and left a voicemail for the manager Katie). The third front desk associate located the items (after trying to say there was nothing in lost and found, he actually went upstairs to the room and found the items - this was a few days after I checked out), put the items in a bag for the manager and indicated the manager would mail the items to me, as we live out of state and are unable to pick them up ourselves. So far I have not received the items and haven't hear from the manager. This has been going over a week and a half with no response. It's rather frustrating, as I'd like our items back. I am willing to pay for the postage. You know how to contact me. Also, the fitness center was closed. They provided a voucher for a fitness center about a quarter mile away. It looks like our corridor was either being renovated or unfinished, as one side was missing base molding. Derek R.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am a Titanium Member of the Marriott chain. I had requested early check in by mobile but was delayed when I traveled to the city area. I arrived later than my estimated check-in time but a little before the standard check-in of 4pm. The room type I had booked was not cleaned or available yet. I had my grandson with me and we had an appointment to visit his daddy's grave so I had to get in as soon as possible. Nicole worked her magic and got us rooms as soon as she could. We were waiting in the buffet area with our suitcases. Nicole is a definite asset to the Marriott hotel chain and ensured that we got into our rooms in time to get to the cemetery. Thank goodness, Nicole was at the front desk to make our stay pleasant.
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Date of stay: July 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One fine hotel. The staff is so friendly, the place is so clean, and don't get me started about breakfast. 5 kinds of hot sauce!
Our room was large, set up nicely, quiet, and all in all this was a great hotel experience. It is very convenient, right off the highway, but far away enough to be quiet.
Our room was large, set up nicely, quiet, and all in all this was a great hotel experience. It is very convenient, right off the highway, but far away enough to be quiet.
Read more
Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Try the third floor, there are fewer outside lights
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mostly fine -- the main area for improvement is the breakfast ... pretty uninspired. Could use a bit of a pick up. Today, they didn't have any waffle mix (oops! Someone forgot to order?) Maybe even just add some potatoes/hash browns? Cheese slices?
The desk staff is friendly and helpful.
Hotel location is good - convenient.
Rooms (suite) did the trick for us.
Price is right.
The desk staff is friendly and helpful.
Hotel location is good - convenient.
Rooms (suite) did the trick for us.
Price is right.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Find Another Hotel - Dogs running around. Kids running up and down the halls, extremely noisy and characters in the parking lot. "Read full review
"They have a nice outdoor space with a bbq. Their gym is out of order due to a burst pipe."Read full review
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PRICE RANGE
$197 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn philadelphia exton hotel exton, residence inn exton, exton residence inn
FORMERLY KNOWN AS
Residence Inn Philadelphia Great Valley/Exton
LOCATION
United StatesPennsylvaniaExton
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingRESIDENCE INN BY MARRIOTT PHILADELPHIA WEST CHESTER/EXTON | UPDATED 2024 Hotel Reviews & Price Comparison (PA) - Tripadvisor
Frequently Asked Questions about Residence Inn by Marriott Philadelphia West Chester/Exton
Which popular attractions are close to Residence Inn by Marriott Philadelphia West Chester/Exton?
Nearby attractions include Ron's Original Bar & Grille (0.6 km), Elite Escape Room (0.6 km), and Elite Escape (0.6 km).
What are some of the property amenities at Residence Inn by Marriott Philadelphia West Chester/Exton?
Some of the more popular amenities offered include free breakfast, a fitness centre, and breakfast buffet.
Which room amenities are available at Residence Inn by Marriott Philadelphia West Chester/Exton?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Philadelphia West Chester/Exton?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott Philadelphia West Chester/Exton?
Yes, parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Philadelphia West Chester/Exton?
Conveniently located restaurants include Ron's Original Bar & Grille, Taco-Maya Mexican Grill, and Nudy's Cafe- Eagleview.
Are there opportunities to exercise at Residence Inn by Marriott Philadelphia West Chester/Exton?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Philadelphia West Chester/Exton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Philadelphia West Chester/Exton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Philadelphia West Chester/Exton offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn by Marriott Philadelphia West Chester/Exton?
Many travellers enjoy visiting The Mill at Anselma (3.2 km) and Ashbridge House (3.9 km).