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Best Western Plus Cascade Inn & Suites

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23525 NE Halsey St, Troutdale, OR 97060-2814
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Up to $100 in Gift Cards
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Expedia.comUS$124
PricelineUS$124
Hotels.comUS$124
Agoda.comUS$124
BestWestern.comUS$125
eDreamsUS$124
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (31)
Room & Suite (21)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Troutdale
Location
Cleanliness
Service
Value
Travellers' Choice
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of Best Western Plus Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Breakfast buffet
Spa
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
On-demand films
Interconnected rooms available
Safe
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Hotel links
Special Offer:Up to $100 in Gift Cards

Location

Full view
44Car recommended
Grade: 44 out of 100
14Restaurantswithin 1 km
1Attractionwithin 1 km
584Reviews6Q+A42Room tips
Traveller rating
  • 327
  • 168
  • 57
  • 13
  • 19
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Popular mentions
deniseanndavis53 wrote a review 22 Jul
New Pine Creek, Oregon1 contribution
Elevator not in service upon Check-in. Told would be in service next day (Monday) I checked out on Tuesday. Still no elevator. I asked for a room on first floor upon check-in. Not available. Beautiful property, friendly staff. Carpet in room could have been cleaner. My white socks were rather dirty after walking around room. Hoping this is a one time problem with this property.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Trip type: Travelled on business
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JustBobL wrote a review May 2021
Seattle, Washington88 contributions28 helpful votes
Hotel's Favourite
We've stayed here several times. It is a nice facility, good access to the freeway to get into and around Portland. Ample parking, nice pool, and very nice rooms. Wood Village Burrito across the street is a very nice place to catch a great burrito.
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Review collected in partnership with Best Western
Date of stay: May 2021
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hollystites wrote a review 7 Jul
1 contribution
I’m in recovery. Going on 16 years clean and I got billed for a marijuana odor they supposedly smelled. I haven’t smoked marijuana in almost 16 years. Absolutely disgusting they can do that. I was billed almost $500
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Review collected in partnership with Best Western
Date of stay: July 2021
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Response from Kim Conley, General Manager at Best Western Plus Cascade Inn & Suites
Responded 3 weeks ago
I guess the last review you wrote wasn't enough. We'll go through this again. Your room smelled of smoke, which was reported by housekeeping and verified by the housekeeping supervisor who also verified dog hair all over the room and bedding. The room had to be put out of service to be treated and cleaned. You admitted to the dog in one of your emails, and said an app told you it was okay to have pets. We have never allowed pets. You also walked passed a no pets sign upon entry and signed a registration card stating there would be a charge of $250.00, (not $500) for any smoking and/or unauthorized pets. Also people who think pets are allowed do not normally bring them in through the side door. FYI: Nobody said you smoked marijuana, they said your room smelled of it and smoke and took several treatments to remove the smell.
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Jody G wrote a review Jun 2021
Jenkintown, Pennsylvania88 contributions43 helpful votes
This hotel is close to the beautiful waterfalls of Oregon. But, the neighborhood is not nice. Several homeless people hanging around in the evening. In the morning, it was fine. You have to use the wall phone or your room key to open the front door at all times. That made me feel a little bit safer, but it was still somewhat uncomfortable. The room was nice, a standard Best Western room. The staff was nice and the breakfast was also standard and adequate. I wouldn't say to avoid this hotel, but just be aware of your surroundings.
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Date of stay: June 2021
1 Helpful vote
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Cruzrs wrote a review May 2021
Coos Bay, Oregon3 contributions2 helpful votes
The special rates and the comforts of a reliable chain equaled a very pleasant stay for our first Covid-era venture out in over a year. Our thanks to Best Western for making it a very positive experience.
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Review collected in partnership with Best Western
Date of stay: May 2021
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PRICE RANGE
US$101 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western troutdale, troutdale best western, best western cascade hotel
LOCATION
United StatesOregonTroutdale
NUMBER OF ROOMS
60
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Frequently Asked Questions about Best Western Plus Cascade Inn & Suites
Which popular attractions are close to Best Western Plus Cascade Inn & Suites?
Nearby attractions include McMenamins Edgefield Winery Tasting Room (1.1 km), Heslin House Museum and Fairview City Jail (1.0 km), and Alexs-Bar (0.9 km).
What are some of the property amenities at Best Western Plus Cascade Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Cascade Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Cascade Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Cascade Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Cascade Inn & Suites?
Conveniently located restaurants include Black Rabbit Restaurant, Power Station Pub, and Bumpers Grill & Bar.
Are there opportunities to exercise at Best Western Plus Cascade Inn & Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Plus Cascade Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Cascade Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Plus Cascade Inn & Suites?
Many travellers enjoy visiting Columbia River Highway (6.5 km) and Benson Bridge (3.3 km).
Is Best Western Plus Cascade Inn & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.