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The Benson Portland, Curio Collection by Hilton

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Traveller (970)
Room & Suite (752)
Videos (1)
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About

#3 of 153 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Internet access: 2 grab & go breakfasts each morning: 2 glasses of wine, beer, soda, or juice each evening: daily bottled water: 1 daily pass to 24 Hour Fitness: Press Reader: local & domestic long-distance calls. In the heart of downtown Portland, our hotel is a short walk to the Pearl District, waterfront park, and countless shops, bars, and restaurants. Pioneer Courthouse Square and Powell's Books are a five-minute walk from our doors. Our hotel is pet-friendly and features a 24-hour fitness center and over 13,500 sq. ft. of event and meeting space.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Walk-in shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Value
Romantic
Languages Spoken
English, Spanish, Chinese
Hotel links
Special Offer:Breakfast Included Offer
3,963Reviews52Q+A100Room tips

Reviews
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Letitia J wrote a review Yesterday
Jackson, Mississippi1 contribution
My first time in Portland and my first time at the Benson. Bobby was amazing, helpful and very entertaining. The food is good and the hotel is beautiful. The view from the room is wonderful. I didn’t expect such a great experience. I would definitely come back.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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M2cute wrote a review Jul 2023
Woodbury, Minnesota52 contributions22 helpful votes
Hotel's Favourite
The cab dropped us off at The Benson and within a minute there was a staff person to take care of our luggage and delivered right up to our room while we checked in. The staff was very professional everywhere we encountered them. We ate several times at the restaurant downstairs and had room service, food was hot and very good. The room was a nice size AND loved the soaking tub..We can't wait to return to Portland and stay here again!! The r
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Linda Zakrzewski, Revenue Management at The Benson Portland, Curio Collection by Hilton
Responded 8 Aug 2023
Dear M2cute, Thank you for taking the time to provide your kind review of your recent stay with us. We are pleased to hear that you enjoyed your stay and excited to know our staff provided you with great service. They are truly a wonderful reflection of the level of service that our team is known for. We will be sure to share your kind words with them, they will be thrilled! We are honored that you chose to stay with us during your trip into Portland and we hope we get the opportunity to welcome you back! Kind Regards, Linda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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flyingbutterwings wrote a review 17 Mar
London126 contributions111 helpful votes
The rooms are recently renovated with plush carpets and nice furniture, the beds are good but the pillows are old and lumpy. The bathrooms, as mentioned in several other reviews, are very small - but perfectly functional. The views are great and, on a sunny day, it’s glorious having views across Portland downtown. The building itself is historic with a beautiful, large, wood panelled lobby. The bar experience was really good, with friendly, knowledgeable service and generous pours. We were looking forward to great service throughout with so many reviews mentioning this. Unfortunately this wasn’t our experience with reception. Room service calls went unanswered, and were eventually greeted by abrupt staff, requests to reception were often responded to with a vacant stare and a noncommittal response. When we arrived with luggage, the bell boy looked at us struggling up the steps and then went back to his phone. We were also denied a late check out despite the hotel having rooms available for sale that night. The gym is really new and great for a workout. The restaurant staff were very friendly and breakfast on both mornings was really good quality and very fairly priced. This certainly wasn’t a bad stay, and the location and room was great. My diamond status wasn’t mentioned, but I’m pretty sure it secured me an upgrade. We stayed in Portland for three days as an add on to our trip. As a first time trip to the city - we absolutely loved Portland and will be back.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 2 days ago
Thank you for taking the time to provide us with your detailed feedback. We're glad to hear that you appreciated the recent renovations, plush carpets, and the overall ambiance of our rooms, along with the historic charm of our building and the enjoyable bar experience. It's wonderful that the views from your room added a special touch to your stay, and that our gym facilities met your workout needs. However, we're truly disheartened to learn that aspects of our service did not meet your expectations, particularly at reception and with room service. We aim to provide exceptional service to all our guests, and it's clear we missed the mark during your visit. Your experience with the bell service and the lack of acknowledgment of your diamond status are not reflective of the high standards we strive to uphold. We take your comments seriously and will address these issues directly with our team to ensure we improve and provide the level of service you and all our guests deserve. We're pleased to know that you enjoyed the restaurant staff's friendliness and the quality of our breakfast offerings. It's encouraging to hear that, despite some shortcomings, your stay was overall positive and that you fell in love with Portland. We hope to have the opportunity to welcome you back on your next visit, aiming to provide you with a flawless experience that truly reflects our commitment to excellence. Warmest regards, The Benson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tan822 wrote a review 15 Mar
Oakland, California31 contributions29 helpful votes
Great location - walking distance to pearl district, old town, riverfront, pioneer square. Great service. Hair products left my hair soft and shiny! Beautiful old building but the lobby and rooms have been modernized. I was worried it would be noisy when I saw the free earplugs in the nightstand drawer but it was not too noisy. Refrigerator and free water bottles in the room is a nice touch!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 2 days ago
Thank you for sharing your experience with us! It's fantastic to hear that our location made exploring the city's highlights easy and enjoyable for you. We're pleased that our commitment to service met your expectations and that our amenities, including the specialized hair care products, added an extra level of comfort to your stay. Preserving the historical essence of our building while offering updated facilities in the lobby and accommodations is something we take pride in, and we're glad you appreciated the balance. Understanding the potential for city noise, we aim to ensure a restful experience with thoughtful touches like the provision of earplugs, so it's great to know your sleep was undisturbed. The inclusion of a refrigerator and complimentary water bottles in your room is part of our effort to make your stay as convenient and pleasant as possible. We eagerly anticipate your next visit, hoping to make it even more memorable. Warmest regards, The Benson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SRajapakse wrote a review 14 Mar
2 contributions
Clarissa and the rest of the front desk team do a great job. It’s always a pleasure checking in and seeing their friendly welcoming faces after a long trip. The team in the bar/ restaurant is always attentive and the cocktails and food are top-notch.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 4 days ago
Thank you for sharing your wonderful experience! We're thrilled to hear that Clarissa and our front desk team have consistently provided you with a warm welcome. It's fantastic to know that after a long trip, their friendly faces are a highlight of your check-in. Additionally, we're delighted that our bar and restaurant team's attentiveness, along with the quality of our cocktails and food, have contributed to making your stays with us top-notch. It's guests like you that make our job incredibly rewarding. We can't wait to welcome you back again soon for another pleasant and memorable visit. Warmest regards, The Benson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan B wrote a review 7 Mar
2 contributions
My first time to Portland! One of my best Curio experiences of all time, certainly not expected for DT Portland. Very impressed with Bobby, Det, and the rest of the Benson team. You have to try the food at the Palm Court. It is to die for. Eggs Benedict with traditional bacon 👍👍
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: No pool, valet parking is $49. Choose wisely. Overall, good experience!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 1 week ago
Thank you for sharing your experience! We're delighted to hear that your inaugural visit to Portland was exceptional. Our team, including Bobby, Det, and the rest of the Benson team, is dedicated to providing outstanding service. We're thrilled you enjoyed the culinary offerings at the Palm Court, particularly the Eggs Benedict & bacon. We can't wait to welcome you back for another memorable stay! Best regards, The Benson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon I wrote a review 2 Mar
Rishon Lezion, Israel36 contributions54 helpful votes
The Benson is back again the top hotel in Portland downtown. It has been modernized, yet it kept its unique historical decore and flavor. The rooms are sized, comfortable, quiet and give you the ability to relax from the ambvient city that is at the door step of the hotel. The Bar has good selections & great cocktails. The lobby is inviting and their Gym is the best around the downtown hotels.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: The Benson is great for city stay vacations, outside city travelers and anyone who is in the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 2 weeks ago
We are deeply grateful for your positive feedback and delighted to learn about your satisfaction with the recent updates, while still preserving the distinctive historic essence of our establishment. It's gratifying to know that the tranquility and comfort of our accommodations contributed to a serene escape right in the heart of the city. Delighted that you found our lounge's offerings and craft cocktails to your liking, and that the welcoming ambiance of our lobby, along with our top-tier fitness center, stood out during your stay. Your preference for The Benson means everything to us, and we eagerly anticipate hosting you again, promising another stay that’s both relaxing and memorable. Warmest regards, The Benson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lin F wrote a review Feb 2024
1 contribution
Beautiful hotel. Great service. Downtown Portland is much improved and we felt safe walking everywhere in the city center and Pearl district. Come visit Portland. Music, museums, great food, unique shops - wonderful fun city. The Benson is our go to hotel close to it all!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 2 weeks ago
We're delighted to hear that you had a wonderful time both at our hotel and exploring the vibrant surroundings of downtown Portland! It's fantastic to know that our location served as the perfect base for you to enjoy the city's rich culture, culinary delights, and unique shopping experiences. Your enthusiastic recommendation means the world to us, and we're honored to be your preferred choice. Looking forward to your next visit for more adventures and memorable moments! Warm regards, The Benson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea G wrote a review Feb 2024
Vancouver, Canada228 contributions108 helpful votes
Grand old hotel in downtown Portland. On the plus side, the rooms are nice and spacious but on the minus, the bathrooms are very small. If that's an ok trade-off for you this is a great place to stay! The beds are very comfortable and there are plenty of dining options both in the hotel and around it. It's a lovely, historic hotel and a comfortable place to say. I prefer staying here over any of the nearby options.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 2 weeks ago
Thank you so much for sharing your experience with us! We're thrilled to hear you enjoyed the charm and comfort of our historic property, as well as the dining variety available within and near our location. It's wonderful to know our accommodations have contributed positively to your stay. Your preference for our hotel is the highest compliment we can receive. We look forward to welcoming you back for another memorable visit! Best regards, The Benson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mjref wrote a review Feb 2024
Brisbane, Australia54 contributions86 helpful votes
I stayed here for two nights as I was attending a conference on Tomahawk Island. Safety and close to Powell's were the two important points and, after checking with friends, I chose the Benson. I am a Diamond HHonors member so got a room upgrade but as work booked the hotel through a different site I didn't get the $15 food credit or points. Check-in was professional without being friendly. The room was very nice - spacious and the usual supercomfy bed and pillows. As it's an old hotel the windows do open. There was a bit of street noise at night but not enough to keep me awake. There wasn't much of a view but I was only there to sleep. Two things need improvement - the blockout curtains don't go the whole way and the tap in the sink is far too short, meaning that waters spills onto the floor. The doorman told me the best (safest) way to Powell's. It was a quick 5-minute walk. Downtown Portland is a sad sight - so many shops are boarded up and the sight of multiple armed guards in Target and Nordtrom Rack was quite confronting. I felt completely safe walking around Portland at night. There were lots of homeless people but I never felt unsafe. A few of them were friendly which was nice.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Danny Feist, Guest Services / Front Office at The Benson Portland, Curio Collection by Hilton
Responded 3 weeks ago
Dear Guest, Thank you for choosing The Benson for your recent stay while attending a conference on Tomahawk Island. We're glad to hear that our location served your needs well, especially in terms of safety and proximity to Powell's. As a valued Diamond HHonors member, we're pleased we could offer you a room upgrade. We understand the disappointment regarding the $15 food credit and points; unfortunately, these benefits can be affected by the booking method. We're continually looking for ways to enhance the value and experience for all our guests, regardless of booking platform. We appreciate your feedback on the check-in experience, room amenities, and specific areas for improvement like the blackout curtains and sink tap design. These insights are invaluable, and we will certainly look into making necessary adjustments to improve our guest experience. It's reassuring to know you felt safe during your stay, and we're glad our doorman could provide helpful advice for your visit to Powell's. We share your sentiment about the challenges facing downtown Portland, and we remain committed to providing a secure and welcoming environment for our guests. Thank you again for sharing your experience. We hope to have the pleasure of welcoming you back in the future, aiming to provide an even more satisfying and comfortable stay. Warm regards, The Benson Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$232 - $305 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Benson, a Coast Hotel
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
287
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE BENSON PORTLAND, CURIO COLLECTION BY HILTON - Hotel Reviews & Price Comparison (OR) - Tripadvisor

Frequently Asked Questions about The Benson Portland, Curio Collection by Hilton
Which popular attractions are close to The Benson Portland, Curio Collection by Hilton?
Nearby attractions include Powell's City of Books (0.3 km), Living Room Theater (0.3 km), and Domaine Serene Wine Lounge Portland (0.3 km).
What are some of the property amenities at The Benson Portland, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Benson Portland, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Benson Portland, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Benson Portland, Curio Collection by Hilton?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Benson Portland, Curio Collection by Hilton?
Conveniently located restaurants include Mucca Osteria, Mothers Bistro, and Cheryl's on12th.
Are there opportunities to exercise at The Benson Portland, Curio Collection by Hilton?
Yes, guests have access to a fitness centre during their stay.
Is The Benson Portland, Curio Collection by Hilton located near the city centre?
Yes, it is 0.6 km away from the centre of Portland.
Are any cleaning services offered at The Benson Portland, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Benson Portland, Curio Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Benson Portland, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.