We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn Cleveland - Mentor/ Willoughby

Traveller (51)
Room & Suite (50)
Dining (1)

About

Location
Cleanliness
Service
Value
The Smoke Free, NextGen Red Roof Inn Cleveland East - Willoughby offers new comfy rest suite beds by Serta, plush, high-end bedding, new modern design flooring, comfortable new seating, and a large flat-screen TV. This hotel also offers free WiFi in each guestroom. Select rooms offer microwave & refrigerator units. Free coffee and tea are available in the lobby. One well-behaved family pet per room is welcome.
Read more
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Budget
HOTEL CLASS
392Reviews
77Photos
8Q+A
97Room tips
Traveller rating
  • 148
  • 121
  • 77
  • 28
  • 18
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Friendly at the front desk and clean comfortable room. WiFi worked good and the area was quiet and safe. Not alot of grass to walk dogs, but it was fine. We stay here a few times a year and will continue to because it is always a good experience.
Read more
Response from Ken M, General Manager at Red Roof Inn Cleveland - Mentor/ Willoughby
Responded 4 weeks ago
Hello Chevy Mom, Our staff appreciates the recognition for their efforts in friendliness and cleanliness (two important 'nesses). We were renovated 3 years ago and we received all new beds, bedding, furniture, flooring and wifi upgrade too. We do have a nice pet area and from over the weekend, the area is now covered in snow. We appreciate your loyalty to us and we look forward to seeing you again in future travels. Thank you for recommending us to your fellow travelers!
Read more
We stayed at this Inn once before a number of years ago and were quite satisfied. This year the Inn had moved up a notch. Our room was spacious well equipped and spotlessly clean. The bed was firm and also very comfortable. The front desk people were friendly and welcoming.
Read more
Response from Ken M, General Manager at Red Roof Inn Cleveland - Mentor/ Willoughby
Responded 15 Jan 2019
Hello Carol, Thank you for your loyalty and your terrific review and recommendation to fellow travelers! Our front desk GSR's and housekeepers appreciate the recognition of their efforts in friendliness and cleanliness. We were renovation about 3 years ago with new beds, furniture, flooring, bedding and great new wifi too. Our TV's are all HD flat screen and all HD channels too. We look forward to a return trip from you and your family, thank you!
Read more
I was in town on business and on a budget. This was my 2nd visit to the area and the 1st time I stayed at a different hotel that was not that comfortable. I found this Red Roof and decided to stay there. The price online was what I paid when I arrived and they gave me the AAA
Read more
Response from Ken M, General Manager at Red Roof Inn Cleveland - Mentor/ Willoughby
Responded 26 Nov 2018
Hello Ron, Thank you for giving us the opportunity to win you over! We are very happy when you come back to our area, you will be staying with us and thanks too for recommending us to your fellow travelers. I am glad you appreciated the value you received upon check in. Our front desk enjoys the recognition for their efforts in friendliness and efficiency. Our housekeeper likes the fact that you were comfortable too. Our location is great, within a few miles of dozens of very good restaurants, Great Lakes shopping mall and just off I-90 at State Route 306 (exit 193). All rooms have flat screen, HD tv's and all 36 channels are HD too. We really look forward to your next stay and the stay after that too! Thanks again!
Read more
Perfectly located write off the highway. Close to lots of local places. Room was nice. We stayed for a whole week with an infant. Staff was very nice and accommodating. They have WiFi and cable. Our room had a microwave and Mini fridge.
Read more
Response from Ken M, General Manager at Red Roof Inn Cleveland - Mentor/ Willoughby
Responded 15 Nov 2018
Greetings Joy! Thank you for the wonderful review and we are happy your family had a great week here with the amenities in your room. We were renovated about 2.5 years ago and the wifi is terrific, all rooms have flat screen HDTV's with all 36 HD channels too. Our staff enjoys the recognition for their efforts in kindness. Your observations are correct, we have a good location at I-90 and State Route 306 (exit 193). We have dozens of restaurants with in a couple miles and the Great Lakes Mall too. Holden Arboretum, Kirtland Temple, James Garfield house with a few miles too. Historic downtown Willoughby with quaint shops and restaurants is only 2 miles away and downtown Cleveland is only 20 minutes away (straight shot on I-90). We look forward to seeing you and your family again in future travels.
Read more
9:00 pm check in, Ann on front desk, professional and fast. Five minutes from entry to leaving office! Perfect after a long drive. RM 122, brand new comforter on bed along with new sheets and pillow cases. Smelled clean, looked clean, even tv had been cleaned with windex not
Read more
Response from Ken M, General Manager at Red Roof Inn Cleveland - Mentor/ Willoughby
Responded 7 Nov 2018
Hi Mr. R! Thank you very much for your loyalty to Red Roof and thanks for recognizing our staffs efforts in friendliness, cleanliness and efficiency. We just received our new bedding and it has been a real hit with our guests. We are fortunate to have a wonderful location at I-90 and State Rt 306 (exit 193), dozens of restaurants in the area and we are only 20 minutes from downtown Cleveland. Thanks for your great comments about Ann, she is terrific! We look forward to seeing you again in future travels.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementRed Roof Inn Cleveland - Mentor/ Willoughby
double
Photo provided by managementRed Roof Inn Cleveland - Mentor/ Willoughby
double
Photo provided by managementRed Roof Inn Cleveland - Mentor/ Willoughby
deluxe double
Photo provided by managementRed Roof Inn Cleveland - Mentor/ Willoughby
standard king
Photo provided by managementRed Roof Inn Cleveland - Mentor/ Willoughby
superior king
PreviousNext
12345610
We do not have a shuttle service to the airport. We have local taxi's and Uber.
0 votes
Show all answers
We do not offer rollaway beds. We do have some pac-n-plays for the little ones.
0 votes
Show all answers
Hi Shawn, The Premium rooms (11)are newly renovated within the last year. They are beautiful! Most of our rooms are really good and we are expecting a fall renovation for the other 97 rooms. I am sure you will enjoy your stay here. Thanks, Ken
0 votes
Hi Taryn, We have hair dryers in about half of our rooms. Please book a Superior King, Premium King or Premium Double and the rooms include hair dryers, microwave/mini-fridge unit, coffee maker, iron with board. If you book a Standard room, we have hair dryers available at the front desk along with iron and boards. Thanks, Ken
0 votes
Hi Linda, We have a 6pm arrival reservation which means if you are not here by 6pm, the reservation automatically cancels. Or you can guarantee the reservation with credit card and if you need to cancel, simply call us by the day of the reservation. We hope to see you soon. Thanks, Ken
1 vote
PreviousNext
12
"Go to Hampton or Holiday Inn"
"If you have a dog, I would recomend ground floor"
"Just keep driving."
"Ground floor back side"
"Don't stay here...."
PreviousNext
12345620
PRICE RANGE
US$57 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn willoughby hotel willoughbywilloughby red roof inn
FORMERLY KNOWN AS
Red Roof Inn Cleveland East - Willoughby
LOCATION
United StatesOhioWilloughby
NUMBER OF ROOMS
108
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing