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WoodSpring Suites Cleveland Mentor

Traveller (6)
Room & Suite (6)
Dining (2)

About

Location
Cleanliness
Service
Value
WoodSpring Suites Cleveland Mentor is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available.
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Property amenities
Free Parking
Free Internet
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Budget
Business
HOTEL CLASS
63Reviews
21Photos
5Q+A
18Room tips
Traveller rating
  • 31
  • 9
  • 8
  • 6
  • 9
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The wifi is falsely advertised as the HD Game Streaming Quality choice is trash, which is the best they have. Can’t even enjoy Netflix or anything. A lot of strange and weird people. Kinda dirty. Second time here and there was pee in the toilet, a pill cut in half on the ground
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Response from Julia R, Guest Relations at WoodSpring Suites Cleveland Mentor
Responded 6 Jan 2019
Oh no! I'm so sorry to hear this. Thank you for sharing your impressions, we value what guests like you have to say and we will use your feedback to help us improve. Your experience during this stay is not what we intended and we hope your future travels are excellent ones.
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I don’t think this hotel is as bad as it reads. First thing I want to say is the hotel, rooms, laundry and hallways are very very clean! Second, every employee I talked to was very nice, professional and kind. Even when you run into an employee at the elevator you are greeted
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Response from Julia R, Guest Relations at WoodSpring Suites Cleveland Mentor
Responded 14 Dec 2018
Thank you for this very thoughtful review and great descriptions. You have nailed our Simple philosophy and we are delighted that our accommodations were just right for your situation. We hope your home repairs are swift and smooth. Until then, we will work hard to provide you a comfortable, welcoming stay with us.
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I was in town on business and looking for a place to stay and am on a budget. I found Woodspring googling and saw the price was in my budget. The front desk was nice and got me right into a room and at the end of the hall which was suppose to be a quite room. I was given my
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Response from Julia R, Guest Relations at WoodSpring Suites Cleveland Mentor
Responded 16 Nov 2018
Thank you for your thoughtful, descriptive review. It sounds like our accommodations weren't quite what you were looking for so we hope your overall visit was pleasant and met your needs. We appreciate hearing from you and will use your feedback to help us continuously do better and improve.
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I've stayed here 4 times over the past 10 years. This time was terrible. If you stay of floor 1 or 2, you will hear every move of the people in the room above, every move, every step, every scrape of furniture. The floors are hard plastic so dogs can pee on it. Yes, you will
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Response from Julia R, Guest Relations at WoodSpring Suites Cleveland Mentor
Responded 4 Sep 2018
Thank you for taking the time to share your feedback with us. We apologize for the noise you experienced during your stay and the inconvenience this caused and we wish our accommodations had better matched your needs.
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So this is my second stay here as I come in for business. First day while unloading my car five mentor cops come rushing up and haul a younger guy off in cuffs. Another day, an ambulance is there with a young 20-something on a gurney and 20-somethings don't usually have strokes
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Response from Julia R, Guest Relations at WoodSpring Suites Cleveland Mentor
Responded 17 Aug 2018
Thank you for taking the time to share your feedback with us. We’re so sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience and we’re disappointed that this was not the case with your stay. We wish you all the best in your future travels.
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Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementWoodSpring Suites Cleveland Mentor
Deluxe Full/Double Bed Suite with Sleeper Sofa
Room view
Photo provided by managementWoodSpring Suites Cleveland Mentor
In-Room Kitchen
Photo provided by managementWoodSpring Suites Cleveland Mentor
Bathroom
Photo provided by managementWoodSpring Suites Cleveland Mentor
Kitchens in Every Suite
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12
Hi, jswarner34. We may have had an instance of bed bugs at this hotel in the past but - if so - they are not an ongoing issue.
0 votes
do you have 1st floor rooms
We echo Darla S and Bop1234 - we sure do. Just call the general manager (or let our agents know) when you're making a reservation so they can ensure one is available.
0 votes
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"IF you like a basic room with a roof over your head this place is for you...."
"3rd floor, if you can tollerate smoking"
"if you don't want your belongings thrown out do not stay here."
"Stay away and go to a real hotel"
"The room was clean with the exception of the floor. The room was noisy. But, I am not really picky and would stay at this hotel again."
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1234
PRICE RANGE
US$54 - US$90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
value place mentor hotel mentor
FORMERLY KNOWN AS
Value Place Cleveland, Ohio (Mentor)
LOCATION
United StatesOhioMentor
NUMBER OF ROOMS
117
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