Holiday Inn Express & Suites Marysville, an IHG Hotel
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Holiday Inn Express & Suites Marysville, an IHG Hotel
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Avg. $290 /night, 3/20 - 3/21
$362
per night
$289
per night
$215
per night
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About
#2 of 8 hotels in Marysville
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Holiday Inn Express and Suites Marysville Hotel is perfectly placed at the junction of US-33 and US-36, only minutes from Union County Airport (OH4) and within 40 minutes of Port Columbus International Airport (CMH). No matter where you are headed, the hotel is ready to make your trip extraordinary. Our business travelers love our 24 hour Business Center and they know that our High Speed Internet means they are only a click away from anyone, anywhere, at any time. The Holiday Inn Express and Suites Marysville Hotel is only minutes away from Honda America, Scotts/MiracleGro and Nestle. Our leisure travelers can expect the unrivalled comfort of plush triple sheeted bedding, High Definition TV and an indoor pool. The hotel is a short drive to attractions such as the Columbus Zoo, Ohio State University, a variety of museums and many historic Covered Bridges.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Family
Languages Spoken
English
Location
411 Allenby Drive, Marysville, OH 43040
Getting there
Port Columbus Intl Airport
47.1 km•
See all flights
Rickenbacker Airport
58.8 km•
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Car Hire
19 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 66
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- 12
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Detailed Reviews
This hotel has a great staff. Everyone was very friendly, nice, and helpful! The room was clean. My one complaint is that we were not informed that we had to request maid service in advance. After being gone all day, we were shocked that our pile of dirty towels remained in the room. When I went to the front desk, they informed me that maid service had to be requested. I don’t have a problem with this, but we were not informed ahead of time. Later we found a letter behind the TV informing us. So beware if you are staying more than one night, you must request maid service even if only to get clean towels! Everything else was fine and to repeat, I can’t say enough how great the staff was!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 13 May 2022
Thank you for choosing to stay with us. We are pleased to know you enjoyed your stay and our staffs service. We hope to welcome you back again soon for another amazing visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I found this hotel very clean and comfortable. Staff are very friendly and breakfast was good and on time. The breakfast attendant stayed present and engaging in case anyone needed anything. They are going through renovations and the 3rd floor is finished. It is very nice.
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Date of stay: January 2024Trip type: Travelled solo
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from April M, General Manager at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 12 Feb 2024
Thank you for the great review!! We are so glad you liked the new improved 3rd floor!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Clean & quiet hotel with friendly helpful staff. The beds and pillows were comfortable, the room was just right for a family of 5. The hot buffet breakfast was good. They don't have Daily maid service but gave us anything we needed right away. The only drawback was the pool heater wasn't working but my kids still had a blast playing in it after our 2 long days at the zoo. The hotel is conveniently located near restaurants and stores and only about 20 minutes from the Columbus zoo. Definitely recommend if you aren't comfortable staying in Columbus (it's also more affordable than hotels in the Columbus area)
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 6 Aug 2022
Thank you for being our guest! We are pleased to read your review and that you enjoyed your stay! We hope to welcome you back again in the very near future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived after a long day of travel. We had three rooms reserved and paid for through a travel site. Upon arriving the front desk informed us that we only had two rooms that had been paid. I had a contract and a credit card receipt showing three rooms paid. That made no difference to them. The Hotel manager would not give us the room or assist us in contacting the service to sort out the mistake. We ended up having to pay for the third room again with our credit card. These people do not care about helping out their customer unless the reservation was booked direct with the hotel and they made that very clear! Horrible experience and our family will never return.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: If you is a travel site to book your travel, avoid this place like the plague!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 19 Oct 2022
Thank you for your feedback. I am sorry we did not provide you with a satisfactory stay. I have noted your comments and will send them to the General Manager for their review and if necessary we will be taking appropriate action to prevent these issues for our future guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm not a Holiday Inn person yet found myself very impressed. The front desk staff was incredibly friendly and helpful. My room was spotless and the bed very comfortable with a good selection of pillow types. Breakfast was much better than the usual "free breakfast" fare at most places. Miranda and Kim were great to work with. We had a large group in and they did everything they could to help us out with meeting rooms and work spaces. If I'm ever back in Marysville this is where I'll stay for sure.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 30 Nov 2020
Thank you so much for your response. We work hard on keeping high standards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We reserved a room with a whirlpool tub and paid extra for the upgrade for our anniversary. After we checked in we went to our room to find a standard room. Went back to the desk and explained that it was not the right room. They said there was nothing they could do about it and sometimes the room picture and amenities are listed wrong. We left very disappointed and will now battle to get the money back. The confirmation they had sent us showed the room we reserved. SCAM!
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Try someplace else, but if you do go here demand to see room before checking in!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 26 Jul 2021
Thank you for your feedback. I am sorry we did not provide you with a satisfactory stay. I have noted your comments and will send them to the General Manager for their review and if necessary we will be taking appropriate action to prevent these issues for our future guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in was fast and efficient. Young man at the front desk was very helpful when I was asking for directions. No noise while I was sleeping and the lobby was very festive for the holidays. Merry Christmas and Happy New Year :)
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from April M, General Manager at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 10 Mar 2024
Thank you for the great review..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.


I booked two rooms through the Booking app. Upon arrival I was charged for 3 rooms. After I got home I called the hotel multiple times, and could not get the manager: I then contacted booking so the hotel refunded me the one night, but then charged me again the same day they refunded me. So the 2 front desk people I spoke to at the hotel couldn’t help. The Booking app got me a refund that was reversed right after. This is terrible customer service, and I have been here multiple times before.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 22 Nov 2020
Alaskan_Mac, we understand your frustration. Unfortunately, we are not able to refund you when you book through Booking.com. You have to request your refund from the party that you purchased your reservation from. We apologize for your inconvenience and hope to have the opportunity to serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very tired long drive just to be told upon check in that they gave our suite we had reserved for over a month to someone else, although we were checking in at the appropriate time 4pm ! Three of us traveling together so we needed room to spread out as the beds are small & we were counting on the pull out couch! Their excuse was they over booked, so because of their greed we couldn’t have the room we reserved a month ago! They did bring this nasty roll away bed with a one inch mattress, but we sent that disgusting thing right back !! The shower was AWFUL, could not hardly get it to turn on without a lot of force. We would not recommend staying at this hotel !
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Holiday Inn Express & Suites Marysville, an IHG Hotel
Responded 11 Jun 2023
Thank you for being our guest. We are very disappointed to read about your experience. We never want our guests to have uncomfortable accommodations while traveling, and we apologize for this during your stay. We will look in to this further to make sure it isn't repeated. We hope you will give us an opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything is brand new in the hotel! Fresh smelling lobby as soon as we walked in. Our room also had a fresh smell and it was clean and comfortable. Always love Holiday Inn cinnamon rolls at breakfast. Cleanest pool hotel pool that I have seen.
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Date of stay: December 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Best hotel in Marysville, Ohio!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 PM - if we have rooms ready you can check in early....1pm or so but please call hotel to check if rooms are ready.
PRICE RANGE
$214 - $271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunshine hospitality marysville hotel marysville, holiday inn marysville, marysville holiday inn
FORMERLY KNOWN AS
Sunshine Hospitality Marysville
LOCATION
United StatesOhioMarysville
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHOLIDAY INN EXPRESS & SUITES MARYSVILLE, AN IHG HOTEL | UPDATED 2024 Reviews & Price Comparison (OH) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express & Suites Marysville, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Marysville, an IHG Hotel?
Nearby attractions include Big Lots (0.4 km).
What are some of the property amenities at Holiday Inn Express & Suites Marysville, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Marysville, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Marysville, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Marysville, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Marysville, an IHG Hotel?
Conveniently located restaurants include Boston's Restaurant & Sports Bar, Culver's 490, and Yamato Steakhouse of Japan.
Are there opportunities to exercise at Holiday Inn Express & Suites Marysville, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Marysville, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Marysville, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express & Suites Marysville, an IHG Hotel?
Many travellers enjoy visiting Historic Union County Courthouse (2.4 km).
Is Holiday Inn Express & Suites Marysville, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.