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Mansion Hotel & Spa at Werribee Park

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Traveller (845)
Room & Suite (123)
Dining (58)
Overview
K Road, Werribee, Victoria 3030 Australia See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,013)
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2,009 results
Traveller rating
1,289
412
179
80
49
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LanguageEnglish
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1,289
412
179
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49
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All reviews joseph's restaurant shadowfax winery heritage room junior suite rose garden indulgence package course dinner great weekend pillow menu steam room wine tasting the guest relations manager werribee park buffet breakfast snooker room free entry beautiful grounds
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1 - 5 of 2,009 reviews
Reviewed 1 week ago

Visit booked months in advance. Elegant dining offered. Restaurant booking not properly recorded and resulted in us and other groups feeling we were not registered and accommodated on the fly. Disappointing food and service. We arrived full of anticipation, the hotel was lovely and our...More

2  Thank JCwriter64
Response from MansionHotelandSpa, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 6 days ago

Dear JCwriter64, Thank you for your review. My apologies for the experience that you had during your stayed with us. I would like to learn more about this matter. Please feel free to email me at guestrelations@mansionhotel.com.au your contact details, I will reach out to...More

Reviewed 1 week ago via mobile

Terrific service and very accommodating to our request for early check in on the morning of our wedding. The room was compact but well appointed and had everything we needed. Most importantly the bed was so so comfortable. Will stay here again !

Thank Tony C
Response from MansionHotelandSpa, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 6 days ago

Dear Tony, Thank you for your fantastic review. We are delighted that your wedding day as well as your stay at Mansion Hotel and Spa was great. We are all look forward to welcoming you back soon! Warm regards Hoa Pham

Reviewed 1 week ago via mobile

Had a very underwhelming experience at the spa, firstly was difficult to locate with poor signage. Arrived to have reception staff dressed in a hoodie which made us wonder if we were in the right spot. We were given a master key for all lockers...More

2  Thank SaffyZach
Response from MansionHotelandSpa, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 1 week ago

Dear SaffyZach, Thank you for your review . My apologies for the experience you had during the time at our Spa. I would like to learn more about this. Please feel free to email me at guestrelations@mansionhotel.com.au your contact number and I will call you...More

Reviewed 1 week ago

The only positive about our stay were the gardens and that's because they are not maintained by the Hotel. Rooms, dirty, staff rude (cleaning staff kick you out of the room , 3pm, are are very rude), service no where to be found. Waited 20mins...More

2  Thank Frank L
Response from MansionHotelandSpa, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 1 week ago

Dear Mr Lo Monaco, Thank you for your review. Please accept my sincere apologies for the experience you had during your stay with us last weekend. Also thank you for your patience to allow me to investigate the transactions on your credit card. I have...More

Reviewed 1 week ago via mobile

Had a one night stay over at this, one of our favourite hotels. We usually stay midweek, which for us is the way to go (avoiding the crowds). Saturday night, the hotel was full as there were 2 weddings. On the plus side, we are...More

Thank swans5
Response from MansionHotelandSpa, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 1 week ago

Dear Swan5, Thank you for your fantastic review. We are delighted that you had another great stay with us last weekend. I have brought your constructive feedback regarding the breakfast service on Sunday to our restaurant Manager for preference and improvement. I also shared your...More

View more reviews
About
Description
Quite literally one of the grandest hotels in Australia, the Mansion Hotel & Spa at Werribee Park is a cosmopolitan haven of tranquillity and charm. A premier and highly sought after destination just 30 More minutes from Melbourne’s CBD. Our celebrated service and luxurious guest rooms pair effortlessly with the noble 19th Century estate and a stunning 10 acres of formal English gardens. From the moment you arrive you’ll sense this place is special - almost spiritual. It is a world apart from anywhere else, where you are spoilt for choice and free to indulge. Relax over a delicious meal and fine wine; bask in the attention of an expert spa therapist; or take a wander through the grounds as if they were your own. Few hotels will give you such a profound sense of place or purpose; see it for yourself, chapter and verse. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Tennis Court
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
91
Price range
US$185 - US$308 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Werribee Park Mansion Hotel & Spa
Also Known As
Mansion Hotel And Spa At Werribee Park
,
Sofitel Werribee Park Mansion Hotel
,
Werribee Sofitel
Location
Australia > Victoria > Greater Melbourne > Werribee
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
91
Price range
US$185 - US$308 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Werribee Park Mansion Hotel & Spa
Also Known As
Mansion Hotel And Spa At Werribee Park
,
Sofitel Werribee Park Mansion Hotel
,
Werribee Sofitel
Location
Australia > Victoria > Greater Melbourne > Werribee
Photos
Traveller (845)
Room & Suite (123)
Dining (58)
Pool & Beach (21)
Business Centre & Event Rooms (22)
Family and Play Areas (4)
Nearby
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Quality Suites Seasons 5
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Nearby RestaurantsSee all 149 nearby restaurants
Shadowfax Winery
379 reviews
.40 km away
Joseph's Restaurant & Bar
349 reviews
.01 km away
Wyndham Cache Cafe
170 reviews
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The views
48 reviews
.82 km away
Nearby AttractionsSee all 39 nearby attractions
Werribee Park Mansion
23 reviews
.02 km away
Werribee Visitor Information Centre
16 reviews
.92 km away
K Road Cliffs
7 reviews
1.22 km away
Werribee Park
5 reviews
.79 km away
Questions & Answers
Ask a question
ttah1
28 December 2017|
AnswerShow all 2 answers
Response from CAZ616629 | Reviewed this property |
Hi To our knowledge there isn't a Hair Salon At Werribee Mansion but the suburb of Werribee is quite close and there would be hair salons there.
1
Vote
austrider
19 August 2016|
Answer
Response from Dee-GuestRelations | Property representative |
Dear austriser, You certainly can by asking Front Desk. The cost is $20 per person. Warm regards,
1
Vote
live2bwinendined
13 April 2015|
AnswerShow all 2 answers
Response from Morag C | Reviewed this property |
Hi...not really able to help, sorry. We arrived by train/taxi at mid afternoon and checked out the next day to go to the safari, and left our luggage with the main desk to care for until our return. As above check-in is... More
0
Votes
Room Tips
"New extension is nice and modern"
JCwriter64
1 week ago
Read review
"Stay away and spend your hard earnt dollars elsewhere"
franklF3006ZC
1 week ago
Read review
"Get a room on the second floor"
kerriew142018
2 weeks ago
Read review
"A walk to the lake and grotto is a must"
935johnv
10 Sep 2018
Read review
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