Well positioned across from the beach. We stayed in a 2 bedroom cabin for three nights using it as a base for driving around the very historic and scenic area. The cabins and grounds were very well presented and the staff informative and very helpful.
Very friendly staff with good clean facilities. Caravan sites were plenty big enough with a good grass covering. Camp kitchen was excellent. Park is situated close to town with plenty of eating places and grocery stores. A large plaground adjacent to the park is great for the kids. All in all a great place for a family holiday.
Firstly great park for families. Units a bit old but ok. Would have been nice to be warned bedroom was right next to train. Bed comfortable in bunk other main one a bit hard. Take photos before you leave as evidence as manager is threatening me with $50 cleaning fee as a plate was apparently wet in cupboard. Management had issues with booking.com and told me I should not have booked through them. They happily processed my booking but then refused to process my cancellation stating I would have to pay full ammount of 5 night stay when on booking site it said i would only be required to pay 1 night of accommodation for cancellation. My mother had a stroke that is why I wanted to cancel the trip. I stayed 2 out of the 5 nights one night on my own and one night with my 2 and 4 year old. They stated how filthy the unit was which with black carpet anything shows up on the floor especially sand being by a beach providing a vacumn for guests might help everyone as the last thing I want to do is leave crumbs on the floor but a 2 and a 4 year old drop thing's as much as I sat them at the table to eat. The place is great but the manager was a very rude woman according to friends that also stayed she's been rude to multiple people so it wasn't just my single experience. I'd reccommend St Helens big 4 over Ulverstone, the staff there are really lovely and helpful and amenities are a bit more modern but it's a good place for families and if you book direct.…
I can’t complain about the customer service whilst on site as there was absolutely none. Management does not take accountability for errors, blames the customer. If you must stay there get any requests in writing and don’t bother complaining if anything goes wrong. Better yet stay at the West Ulverstone caravan park, the penguins are adorable.
We began our 12 month visit to Tassie in early March 2020, arriving just as the island went into lockdown due to the COVID 19 pandemic. The owners and staff in this holiday park exceeded all expectations in providing a welcome and safe haven for us and other travellers during this time. This park is very well maintained, the facilities are exceptionally clean and the camp kitchen is very well appointed. The beach is situated across the road and for those who enjoy a walk, it’s an easy stroll into the city centre. An added bonus is the easy access to bicycle tracks to explore local attractions. We really enjoyed our stay in this park and highly recommend it as a base to explore this region of Tassie!