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The Neptune Grand Hotel

84 Main Rd, Penguin, Tasmania 7316 Australia
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#4 of 5 B&Bs / Inns in Penguin
Neptune Grand Hotel is an art deco building in the Main Street of picturesque Penguin on Tasmania's North West Coast. Opposite the beach, walking distance to everywhere, including the famous Penguin Sunday Markets. Bistro meals - 7 days, gaming room,Tote and bar facilities.Our recently renovated rooms (January 2014) are now catering for backpackers and budget accomodation, with some access to ensuite rooms at an additional location.
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Property amenities
Free parking
Bar / lounge
Baggage storage
Express check-in / check-out
Non-smoking hotel
Shared bathroom
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Air conditioning
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Non-smoking rooms
Family rooms
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24Reviews1Q+A4Room tips
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Popular mentions
Sleezo wrote a review Feb 2020
Launceston, Australia7 contributions2 helpful votes
Went there with four friends. Every meal was well below par. I thought bangers and mash would be foolproof but not at the Neptune. I have eaten here on various occasions over the past three years and only put up with because there’s no where much to go in Penguin for a social event.
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Date of stay: February 2020Trip type: Travelled as a couple
Response from Goodstone2015, Guest Relations Manager at The Neptune Grand Hotel
Responded 5 Mar 2020
We are terribly sorry to read of your disappointing experience. Our Food Services Manager would appreciate being able to discuss further with you to address the issue. If you are willing for this to occur would you private message us here you contact details or email us at enquiries@goodstone.com.au. (please note the review as obviously we do not have your actual name). Thank you - we would appreciate the opportunity to resolve.
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Wajan H wrote a review Dec 2019
57 contributions53 helpful votes
When we arrived in the sleepy town of a Penguin we were not overly happy with the look of our accommodation. It’s a shabby sea side hotel with upstairs accommodation. The accommodation was pretty much full with workers. But we stayed 3 nights. The beds were really comfy,the sheets clean and fresh and it was so quiet. The staff were super friendly and the other guests were friendly and respectful. We had dinner in the restaurant one night and it was delicious.
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Date of stay: December 2019Trip type: Travelled with friends
2 Helpful votes
Jon D wrote a review Feb 2019
Cremorne, Australia196 contributions97 helpful votes
This pub has a few bars worth a visit, especially if you want to meet the locals to get a feeling for the vibe of this lovely seaside town. The beer-garden is fine for a sunny summer day if the breeze is down. If not try the public-bar with its billiard-table that's popular with the locals; or the saloon-bar inside if its chilly band you need warming.
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Date of stay: February 2019
Trip type: Travelled with friends
Room Tip: Make a point of meeting the locals who can give you tips on what to see, where to go, etc.
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Response from Goodstone2015, Guest Relations Manager at The Neptune Grand Hotel
Responded 26 Feb 2019
Thanks for reviewing Jon.
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SueC73 wrote a review Dec 2018
Kuala Lumpur, Malaysia107 contributions49 helpful votes
We were on camping trip but it has been raining in Penguin so we decided to keep ourselves dry. Stayed at Grand Neptune Hotel and we got a 4-beds dorm for ourselves. It was basic but cozy and clean. The hotel also has guest lounge, launderette and kitchen but we didn't use any of the facilities as we checked -in late and only stayed for the night. They have a pub on the ground floor that serves decent meals at affordable prices. Service was fast and friendly.
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Date of stay: November 2018Trip type: Travelled with friends
Response from Goodstone2015, Guest Relations Manager at The Neptune Grand Hotel
Responded 5 Dec 2018
Thanks so much for reviewing - glad we could comfortably shelter you from the weather!!
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michelle wrote a review Sep 2017
Burnie, Australia72 contributions33 helpful votes
Thought I would try this place again as I went there about 12 months ago when they had the cheap $15 meals and they weren't that great then but I loved the thought of yum cha and Asian cuisine. The décor is gorgeous with the beautiful painted murals on the wall and new furniture. The menu sounded awesome with yum cha selections, main Asian inspired meals and Aussie bistro style meals. The waiter was brilliant and very knowledgeable about food and wine and very friendly. My companion and I decided on about 4 yum cha selections to share. We had crispy fried chicken skin which tasted like pork crackle and wasn't nice at all(too fatty and greasy tasting) the Asian wombok salad which was delicious, the sweet potato sticks with an ailoli dressing (yum!)pork or chicken steamed buns(ok) and crispy fried spring rolls (not that great)the dishes were abit hit and miss but very filling. The presentation was average and the meals could be better presented with a garnish and arranged abit more neatly on the plate. It wasn't bad but it wasn't great but the awesome service certainly made up for the lack of awesome food. I would try this place again but most likely order something different.
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Date of stay: September 2017
Trip type: Travelled with friends
Response from Goodstone2015, Guest Relations Manager at The Neptune Grand Hotel
Responded 3 Oct 2017
Thanks for the feedback - I will make sure that it is all passed onto our chefs. Appreciate you taking the time to comment in such detail - it all helps us to improve!
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Frequently Asked Questions about The Neptune Grand Hotel
Which popular attractions are close to The Neptune Grand Hotel?
Nearby attractions include Penguin Foreshore (0.2 km), Giant Penguin (0.2 km), and Hiscutt Park (0.4 km).
What are some of the property amenities at The Neptune Grand Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Neptune Grand Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Neptune Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Neptune Grand Hotel?
Conveniently located restaurants include Letterbox Café, El Perro Tapas & Bar, and Penguin Country Bakehouse.
Is The Neptune Grand Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Penguin.
Is The Neptune Grand Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.