We stayed here for two nights. Our room was beautifully designed with modern decor, attention to detail and a lovely comfortable king bed and had view of the ocean in the distance. Even thought it had two blinds it still wasn't completely dark in the room at night which affects my sleep unfortunately. Ting was a lovely host, she went out of her way to make sure you have a comfortable and pleasant stay. We did have some confusion about breakfast, if you get 10% off your stay by booking on their website, then breakfast isn't included but the website states that breakfast is included in your stay. This would have to be updated on the website to avoid confusion. We were on the first floor (not fun with heavy luggage) and the room next door had a spa which at night time is very loud and unfortunately this annoying as you could hear the spa motor going and the water pipes etc. It didn't help that the guests next door were noisy too despite the 9.30pm no noise rule and the guest noise wasn'the owners fault, just some noisy students who couldn't care about fellow guests. Ting you are a very lovely host, caring lady and wish you all the best with your B&B. We loved the little town of Penguin, best food at the Neptune pub.…
Had a very warm welcome and pleasant stay at Madsen Retreat. Recently. My friends and I were all very impressed with the quality, decor and cleanliness of the nice and private retreat, nothing was a bother for hosts Ting and Chris. Would highly recommended 👏
We came over this town to visit a friend. What we were after is simple - safe, clean, quiet, comfortable, convenient and friendly staffs. This place is nothing short of magnificent. The view from our room is just a super add-on, something that has exceeded our expectations. The lovely owners Chris and Ting were not only professional but also kind to cater the requests we raised. It is worth an advocate to anyone of this place for any kind of visits to Penguin or close.
I visited Penguin couple of times, this is a nice place to stay. It feels like home. Only 2 minutes walk from guest house to beach front (the main road), it’s very convenient and quiet, I enjoyed my good sleep. Beds are comfortable, room is super clean and shower is great. They offer different types of pillow to make sure you can feel comfortable. I ordered cooked breakfast at 8.30 in the morning, food was delivered to my room. Host is very friendly and kind. Price I think is reasonable for such a great stay. Highly recommend.
Thank you for making us feel so comfortable and welcome. The Family spa room is nice and cozy, clean and comfortable. Host ting and Chris are very friendly and helpful. We had scones as our afternoon tea on our arrival, that’s a real treat and surprise. The room is perfect for 3-4 people to stay, also very private. We enjoyed the spa bath. Thank you again, definitely we will be back.