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The Hickstead

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Traveller (43)
Room & Suite (19)
Dining (6)
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Overview
  • Excellent38%
  • Very good37%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (515)
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191
188
85
30
12
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All reviewssandwiches and cakeslovely afternoon teaburgess hillvisiting brightonquiet locationcream teawedding venuecourse dinnerwedding breakfastgood sizehaywards heathbed and breakfastfunction roomcooked breakfasttwo night staytrouser presscar park
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1 - 5 of 506 reviews
Reviewed 2 days ago via mobile

Stayed at The Hickstead for 4nights last week and the staff were very helpful and friendly without being overbearing. The food at dinner and breakfast was very good . The afternoon tea which was part of the deal was very well presented and was very...More

Thank Anthony M
Response from Paul T, General Manager at The HicksteadResponded yesterday

Dear Anthony M Thank you for your lovely review and I am delighted to hear that you enjoyed your stay. I will ensure to pass on your kind comments to the team with thanks and hope to see you back again soon. Kind Regards Paul

Reviewed 1 week ago

We have stayed at the Hickstead two or three times a year for the last 5 years and have, unhappily, seen it go down and down. It has never been top notch but it has so much potential that we just kept hoping that the...More

Thank sukitwo
Response from Paul T, General Manager at The HicksteadResponded 1 week ago

Dear Sukitwo Thank you for your review and I am sorry to hear that you have been disappointed with your recent visits to the hotel. I can assure you that the new management team on board are fully focused on creating a great experience for...More

Reviewed 2 weeks ago via mobile

Firstly I have to say the hotel setting is lovely. Peacefully set in the countryside with great surroundings. I don’t like to be negative but feel I have to comment. Firstly reception staff should be warm and welcoming. Didn’t feel this at all. The bathroom...More

Thank Pootin69
Response from Paul T, General Manager at The HicksteadResponded 2 weeks ago

Dear Pootin69 Thank you for your recent review and I am sorry to hear that some aspects of your stay were not as they should have been. Customer feedback is very important to us and I can assure you I will be reviewing your comments...More

Reviewed 3 weeks ago via mobile

We were in the area as my wife was on a business course nearby. The Hickstead was a good choice for a one night stay. Set in a quiet rural area with plenty of free on site parking. Spacious, well appointed room, which was Spotlessly...More

Thank 1stClassRider
Response from Paul T, General Manager at The HicksteadResponded 2 weeks ago

Dear 1stClassRider Thank you for your recent review and I am delighted to hear that you enjoyed your stay with us. I will ensure to share your lovely feedback and comments with the team at our daily briefing which I know they will appreciate. We...More

Reviewed 10 April 2018

Stayed March 2018, one night. £90 room only When you first approach this property, you have this feeling that you're arriving somewhere really rather special. The entrance and driveway are almost grand and beautifully laid out and then you reach the front door to discover...More

Thank worldwiser
Response from Paul T, General Manager at The HicksteadResponded 18 April 2018

Dear Worldwiser Thank you for your recent review and I am sorry to hear that you were disappointed with your room. We do fully appreciate all our customer's feedback and I will be reviewing your comments with the team in order to improve our service...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$112 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (43)
Room & Suite (19)
Dining (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Laura H
30 August 2017|
AnswerShow all 2 answers
Response from Hickstead | Property representative |
Breakfast at weekends is 08.00 am to 10.00 am Saturday and Sunday . Monday to Friday is 7.00 am to 09.30 am
0
Votes
SUPERGUEST2014
5 April 2017|
AnswerShow all 8 answers
Response from Radders2106 | Reviewed this property |
there was a kettle and tea/coffee making facilities in the rooms that we stayed in. We have been there 3 times and each time we had a kettle etc.
1
Vote
Mandy T
7 March 2017|
AnswerShow all 4 answers
Response from greatscot_oct2015 | Reviewed this property |
Yes... they had a wedding or some other big "do" when we were there. We did stay at the farthest end... by luck. But the walls are so thin that our disgruntled neighbor banged on our door complaining of the TV - and we're... More
1
Vote
Room Tips
"In another hotel"
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"1st floor had slightly better rooms."
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"ask them what time bar closes before you go out"
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"Room 219 was quiet and clean with OK views"
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