I found it very cold. The lift is broken so its a stuggle with bags.didbt see many staff but the ones i saw where friendly. Its located a way out off South Shields and to far to walk as there are road works close by.
Solo, devastated, sudden death of my sister. No lift. No safe. Incompetent handling of my booking and tge need to change it. Being obliged to pay upfront for a booking hours after I was too late to see my sister alive, therefore futile to remain in a hotel chosen for easy access…
This is a well situated hotel for travelling around the South Shields area. Staff were all friendly and helpful. Rooms are standard clean and comfortable. The breakfast was good plenty of choice and freshly cooked
It really good the staff are really friendly and they are very helpful and the room are clean and the food is always good and good value for money and always helpful and recommend to anybody and the location good
Staff helpfulAnd provided local information and taxi Bed was creeky so check it before going to bed so u can change. This was room 33. Bar and restaurant are literally through a door way so u don’t have to go outside. Use additional car parking at back as front one looks always…
"Ground floor was for families."
"Use a different hotel"
"I had a ground floor room which was slightly larger then other Premier Inn rooms."
"only thing I found could be better, was the shower over the bath. being elderly I found it hard climbing into the bath to shower,Just a niggle but was informed by V staff lady to request a walkin shower room next time!!"
"away from the busy rd."