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Nutfield Priory Hotel in Redhill, Surrey is inspired by the Neo-Gothic design of the Palace of Westminster and is a unique Victorian mansion house in Surrey. Dating back to 1872 and set in 12 acres high on Nutfield ridge, Nutfield Priory Hotel is a four star country house hotel and spa with a 2 AA rosette restaurant. Cloisters Restaurant offers traditional British food with a modern twist accompanied by the breathtaking views of the Surrey and Sussex countryside. This fine hotel offers 60 bedrooms, 15 of which are individually designed, large feature bedrooms, with lavish artwork, and offering the likes of sleigh beds and original features. The suites are particularly special, one offering its own private balcony terrace and another which occupies three floors in the tower of the hotel. Set alongside the main hotel is the Nutfield Priory Health Club & Spa. A dedicated facility, this offers a fully-equipped gym, dedicated free-weights room, indoor pool, sauna and steam rooms, exercise studio and squash courts, plus a cafe bar and garden. The Spa itself is fully enclosed within the Health Club and is the perfect place to treat yourself or a loved one. Offering great Spa deals and Spa days in Surrey with nine treatment rooms, a quiet lounge, relaxation room and manicure area.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
Nutfield Road, Nutfield RH1 4EL England
Nutfield Priory Hotel & Spa
1,470 reviews
Getting there
Somewhat walkable
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Nutfield Priory Hotel & Spa offers a unique experience with its intimate atmosphere and personalized touches, as praised by many guests. While opinions on the hotel's value vary, with some finding it expensive, the professional service and attention to detail often enhance guest stays, despite occasional service lapses.
Reviewers consistently commend the hotel for its cleanliness and spacious, well-appointed rooms. While the amenities receive mixed reviews, with some dissatisfaction regarding the spa and entertainment, the exquisite dining and beautiful grounds are frequently celebrated.
Atmosphere
Intimate
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Polarized
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Stayed here for a two night weekend break. Really impressed driving up to the hotel. Huge old building that’s retained original features including a fully working organ. The lounge and bedroom was furnished to a high standard, the bedroom was a little drafty due to the old windows in the bathroom. The adjacent spa and fitness facilities were top rate. The downside was the service in the restaurant - nearly 2.5 hours from ordering to getting our main course and it wasn’t even busy, we pre booked afternoon tea but it still took 55 minutes to arrive, at breakfast we had to ask three times for our toast and the hot breakfast for each of us arrived so far apart I’d finished mine before my partners even arrived. The drinks we ordered to accompany dinner arrived after dinnner but they wouldn’t let us cancel them. We were staying on an all inclusive package and on checking out the hotel tried to charge us for items that were actually included in the package and it took a long time to get this cleared up.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First hotel stay since COVID-19, the hotel had only recently reopened with limited staff. You can expect a Temp check at check in, wear masks in the common area with plenty of sanitiser stations.
Nutfield Priory is a beautiful Grand house situated on a ridge with great Surrey Downs views. Our room was nice although did overlook the mundane carpark. We visited the health club which was 3 min walk across the carpark. Temp check again and used the pool which was clinical although spa pool was nice but was then told was “closed”.
Had a couple of G&Ts on the new lovely terrace area overlooking the beautiful views of the downs. We had some great food for dinner - Braised Lamb, Chateaubriand followed by lemon tart and raspberry trifle although drinks service was slow throughout. Staff were really friendly throughout. Would recommend for a meal but maybe not worth a special stay as well unless in the area.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael McKay, General Manager at Nutfield Priory Hotel & Spa
Responded 6 Oct 2020
Dear Amberleyadrian Thank you for much for taking the time to write a review after your recent visit to Nutfield Priory Hotel & Spa. Like everyone the impact of the COVID guidelines has set us particular challenges and I am sorry that access to the spa pool was restricted because of this. I have shared your lovely comments about the dinner that you enjoyed with my colleagues and I was delighted to read your positive recommendation for future visitors. I look forward to the opportunity to welcome you back to Nutfield in the very near future. Warm regards Michael Michael A McKay FIH GENERAL MANAGER
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My sister and I stayed at the hotel for a murder mystery event organised by the Killing Game, which was held in the Fielden suite. Our room was spacious, and when we moved the twin beds apart to have some space between them, the carpet underneath the beds was absolutely spotless with no dust at all (as so often the case under hotel beds). We enjoyed cream tea, I had a swim at the spa, then a tasty dinner. All the staff were very polite and helpful. After breakfast and check out I had another swim at the spa. Everywhere was very clean, all the staff wore masks, the view across the surrounding countryside is wonderful and we really enjoyed our stay and would recommend this hotel to anyone wanting to stay in the area.
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Russell Lines, General Manager at Nutfield Priory Hotel & Spa
Responded 5 Oct 2021
Thank you so much for your wonderful review. It is so kind of you to share your comments on TripAdvisor for other potential guests to read. The Housekeeping team are particularly pleased with your comments - thank you so much for highlighting the cleanliness. We are delighted that you enjoyed your stay with us and hope to welcome you again soon. Best Regards
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Just back from a great overnight stay at Nutfield Priory. Booked a package that included dinner, bed and breakfast and two one hour treatments in the Spa. Excellent value for money and I would go back. Food and service in the restaurant was excellent and staff were very friendly and helpful. We were offered the tasting menu but as we didn't like a few of the items on it we were quickly offered the full A la cart option which was really top quality. Only downside is that the Spa is a short walk across the car park from the hotel so unlike some other well known spa hotels in the area you cannot walk back to your room in a robe following your treatment. For us it didn'matter as those other hotels charge £100 for a 50 minute facial so we felt we got excellent value for money as treatment prices are much more reasonable so we were happy. Will visit again.
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Date of stay: February 2020
Service
Sleep Quality
Room Tip:Ask for a room facing south for some stunning views of the surrey/sussex countryside.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was given a voucher for a day spa with an afternoon tea for two including a treatment each. We used this last week and it was a lovely experience. We also booked an additional treatment each & the beauty therapists were fantastic - Tania and Maria. The afternoon tea was delicious and all the staff were very friendly and the cleaning/precautions/PPE due to Covid was impressive - we felt very safe. Thank you so much for a really lovely relaxing day.
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Date of stay: October 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael McKay, General Manager at Nutfield Priory Hotel & Spa
Responded 21 Oct 2020
Dear Blobbyest Thank you for taking the time to review your recent visit to the Spa at Nutfield Priory . I was delighted to read your lovely comments and have shared them with the team in the Spa. I do hope that we will have the pleasure of welcoming you back to Nutfield Priory very soon. Warm regards Michael Michael A McKay FIH GENERAL MANAGER
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This year we have booked to stay again at the Nutfiled Priory again because of the experience last year. We booked a suite for two nights 25th and 26th, when we entered the hotel on Christmas morning around 11am prior to lunch we were blew away by the Christmas Decor and atmosphere created by the hotel. We had a relaxing wait in the great lounge being plied with Champagne and canapies, to the point we had to stop to ensure we could fit in the dinner. We had a special visit from Santa Claus which excited the resident children including our own. We were invited to our festive inspired table at The Clostiers, there we began a 7 course Christmas lunch which was some of the best food we had ever had. The staff went above and beyond for us and all with the Spirit of Christmas about them. After retiring to a festive lit Great Hall with a roaring fire we settled in for a most enjoyable Christmas evening, all families played games and occupied themselves while being attended to by the staff for any requests. Later that evening the Buffet was laid out for any guests to enjoy, the food was fresh and the presentation epic. We couldn't have asked for a better day, this is the first time we have opted to go to a hotel for Christmas and this year we are repeating the visit. The only thing that would have made the experience 100% would have been if the suites had been festively decorated, a Christmas Tree would have been icing on our Christmas Cake.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael McKay, General Manager at Nutfield Priory Hotel & Spa
Responded 6 Oct 2020
Dear JamesR Thank you for much for taking the time to write a review after your stay with us last year and I am delighted that you will be joining us again this year for Christmas. I have noted your comment about having a tree in each of our Feature rooms and Suites this year and I will endeavour to source something appropriate. We will see you in December but in the meantime if I can be of assistance, please do contact me personally. With kind regards Michael Michael A McKay FIH GENERAL MANAGER
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Visited for a long weekend after buying a new car and being given a choice of locations to stay as part of the deal. Chose Nutfield Priory as it was a reasonable distance away and so glad we did. The staff were great from arrival till departure. Smiley, friendly and very helpful. We stayed in the Keats room and although the view is not the best (view of the front car park) the room itself was lovely, clean and well appointed. We had dinner in the restaurant on the first evening and the food was presented nicely and was very tasty. The staff in the restaurant worked very hard and were very pleasant. The downside (which is nothing to do with the hotel) was the guests on the table next to us who were loud, boorish and drunk. The hotel is well decorated and very reasonably priced and although I rarely go back to the same place twice I do look forward to visiting more Handpicked hotels. Well done to all a very pleasurable experience.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Nutfield Priory is a stunning building, conveniently located just off the A25 and near the beautiful Surrey Hills. The interiors are striking, the young staff are universally friendly (if not always efficient) and our room at least was well appointed. The hotel aspires to luxury standards, and most rooms are in excesss of £200/night, but there are too many minor flaws for my liking. It is the detail that makes for the memorable. The extractor, TV, and over sink light in our room either didn't work or worked sporadically. We repeatedly had to ask for toileteries that were missing. The bathroom, for an Executive room, was small. But it was mealtime where the real issues surfaced. I've written a seperate review for the Cloisters restaurant, but similar problems existed at breakfast, where despite repeated requests items either didn't appear or came at the wrong time. There did not seem to be a clear section arrangement for the waiting staff, so you would be asked what you wanted by different waiters and then the request seemed to get lost. In the end we were actually laughing with the other people around us it seemed a complete lottery when you would receive your food. We were served well before the people around us, even though they had ordered much earlier. Overall though, the breakfast was nice and the staff very attentive. My final niggle was that items I had prepaid for were included on my bill. Good thing I checked!
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Date of stay: August 2021
Value
Rooms
Service
Room Tip:Try and get a garden view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Took my friend for a special birthday afternoon tea and very special it was too. Beautiful building and outlook, friendly staff and fresh sandwiches all catered for dietary requirements without any hassle. Light and warm scones with jam and lemon curd, mango sorbet, lemon posset, amazing yummy cakes - most of which were taken home -all washed down with a glass of champagne, not forgetting the tea and all for an amazingly reasonable price. Highly recommended!!
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael McKay, General Manager at Nutfield Priory Hotel & Spa
Responded 9 Oct 2020
Dear Karen W I was delighted to read that you and your friend thoroughly enjoyed your special birthday afternoon tea at Nutfield this week. It was a pleasure to host your celebration and I do hope that we can look forward to welcoming you back very soon. With warm regards Michael Michael A McKay FIH GENERAL MANAGER
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Hello my name is Poppy Labrador, I’ve recently stayed with you and I wanted to let all my canine friends know what a great place it is to visit.
I had a lovely comfortable dog bed along with a bottle of mineral water next to my bowl. During my stay I sat out on the terrace and enjoyed afternoon tea with my humans, we also had evening meal in the grand hall and bar. The only place I couldn’t go in was the restaurant and spa, but I understand I can’t go everywhere.
The team of people bringing me big bowls of water were really friendly and I know they chatted to my humans about me. I am 13 years old now and have canine dementia so I get quite upset easily so being able to come on holiday to all the handpicked hotels has been so comforting for me.
I hope lots of other canines will read this and decide to come and stay and enjoy themselves as much as I did. My humans told me we had an amazing view across the Nutfield plain, my paws couldn’t reach the window but I spend plenty of time sniffing round the hotel grounds they were excellent for getting your nose down.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stirling, United Kingdom782 contributions254 helpful votes
Depending on which terminal and day it would depend.
Weekdays into South there’s a train into Redhill £3.80 per person, and a taxi £6.00 to the hotel.
Sunday is more problematic the trains run hourly.
There are more places to choose from in the Nutfield area.
PRICE RANGE
$434 - $564 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nutfield priory hotel nutfield, nutfield priory hotel and spa, priory nutfield
LOCATION
United KingdomEnglandSurreyNutfield
NUMBER OF ROOMS
60
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