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Mortimer Arms Hotel
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Mortimer Arms Hotel

Traveller (147)
This is the part of the book advising on children in the restaurant
Dining (43)
Family room, one double and a single pull out sofabed
Room & Suite (20)

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Avg. $226 /night, 12/6 - 12/7
$248
per night
$226
per night
$204
per night

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About

4.0
#3 of 4 hotels in Romsey
4.4 of 5 bubbles
Location
3.8 of 5 bubbles
Rooms
3.7 of 5 bubbles
Value
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Sleep Quality
The Mortimer Arms Hotel - This Victorian building has been refurbished combining a unique blend of old world charm and modern sophistication. After a long day, sink into the comfort of one of our en-suite rooms. We provide the perfect location for a weekend in the country with the New Forest National Park on our door step and a short distance from Southampton and Bournemouth. Our excellent Restaurant and Bar boasts tasty traditional home-produced fayre and daily specials to weet the appetite. The relaxed atmosphere is conducive to business lunches and intimate dinners alike. The extensive menu is complimented by a comprehensive wine list and many fine ales.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Adults only
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
First aid kit
Express check-in / check-out
Room features
Blackout curtains
Desk
Housekeeping
Bottled water
Private bathrooms
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
616Reviews1Q+A81Room tips

Reviews
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Detailed Reviews
PickledSalamander wrote a review Aug 2020
london
5.0 of 5 bubbles
Great stay, friendly and relaxed staff. Room was spotlessly clean, massive in size and had everything and more than you could need. Very modern for a pub hotel, you can tell they put effort into the rooms with usb plug sockets and quality shower etc. My wife and I had drinks and snacks in the pub on arrival, very nice. We didn’t try the breakfast as had really early start but will try next time.

Highly recommended.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tessa T wrote a review Aug 2020
Canterbury, United Kingdom
5.0 of 5 bubbles
Didn't fancy 14 days days quarantine if we went to France so changed our plans at the last minute and stayed in this delightful hotel instead. The rooms were immaculate and beds were comfortable. We were given a generous bag of individual toiletries each as there cannot be anything like that in the rooms. We had a great dinner and the wine list was as good as anything we'd have got in France. Breakfast was just fabulous! Everything freshly cooked and brought to the table. Staff are cheery, welcoming, polite: everything you could possibly want from a hotel.
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Peppa Pig is next door so be prepared for children!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julian C wrote a review Mar 2020
5.0 of 5 bubbles
Maybe I shouldn’t say this, but I will! If you’re staying in the Premier Inn down the road and you want an evening meal don’t bother with the pub next door. Walk a few hundred yards down the road to The Mortimer Arms. Some great real ales and the food was lovely. Highly recommended.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
23curlew wrote a review Sept 2020
2.0 of 5 bubbles
This has been the worst decision I ever made today. It looked lovely however the staff were miserable and acted as if they didn’t want you in there. They installed the most complicated system to enter the pub garden as possible. They have an extensive highly priced menu however they want you to collect your own food and clear away after yourself but still pay the same price for the privilege. They don’t want you in the pub only the garden best option for this place would be to close until life is back to normal.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley_Armitage wrote a review Mar 2020
Nottingham, United Kingdom
2.0 of 5 bubbles
This was a last minute booking, we were supposed to be staying on a campsite, but due to the recent flooding, we were unable to. I booked two rooms, one for myself and my boyfriend and the other for my parents. It was £160 all together, one £75 standard room and one £85 superior queen room.

When we got there, there was nobody on reception, it seemed rather short staff. She said there had been a problem with my card and the payment wouldn’t take, so I queried it, they had tried charging us £160 x2, she said that was normal price for a weekend, so couldn’t understand why we would’ve only been told £75. I obviously showed the booking e-mail, so she accepted this. They couldn’t split the booking, we needed to pay it together, so my mum put it on her card. We then got given our keys and everything seemed fine.

The rooms themselves, were really nice, modern and clean. Everything you would expect for a hotel room. However, neither of them we would class as a superior queen room (both beds were the same size) so not sure how they could charge different prices. They room itself we had no faults, the shower was lovely and the bed was comfy (but I like a soft mattress, my parents on the other hand didn’t)

We decided the have some lunch in the restaurant, the menu had a nice range and seemed to be all cooked fresh. It was rather expensive, and they added a tip on automatically (which I personally don’t agree with - but that’s everyone’s opinion)

Another man then came over to us and said that my mums card had been declined (this was part way through our meal), my mum doesn’t have internet banking and obviously wanted to check her bank before agreeing to try again. In the end, it was the lady that checked us in, had put the wrong information in from my mums card, meaning it had declined. Maybe a staff training issue? This lady and the man then proceeded to “throw comments” at each other, which I thought was rather unprofessional. Anyway, the meal was lovely.

Neither couples had a good nights sleep, understandably it is an old building so sound travels and they are obviously aware of this, because in the information pack, it says it will be quiet after 11:30pm, this was not the case, you could hear staff clearing away downstairs until about 12:30am. Then we had a rude awakening at about 6am this morning, the cleaning cupboard was next to our room, the cleaners were not considerate at all, laughing and talking very loudly. I poked my head around the door and put the do not disturb sign on the door, I think they may have got the hint (wished I had of done this sooner - didn’t pluck up the courage to do it till about 8!)

We didn’t even look at breakfast as it was an extra £15 pp, so we went down the road haha.

It was a nice hotel, just think there is a few training / other issues that need ironing out... but unfortunately I won’t be recommending....
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Pearson wrote a review Aug 2020
1.0 of 5 bubbles
We booked a table here on 06/08/2020 for a meal on 11/08/2020 after a trip to the nearby Paultons Park. On arriving at the restaurant with two hungry tired children we were told that our table was in fact a picnic table outside. At no point was we told when booking we would be seated outside, we had been outside in the sun with the children all day so wanted to eat inside. When we asked if we could be seated inside we were told all the tables were booked already. The outside table we were given was rotting and had a small bucket on smelling of cigarettes, not acceptable for dining with children. We decided to leave and find somewhere else to eat. We certainly won’t be returning when visiting the area again, I would advise people to be clear on where they are booking a table when visiting.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mollie Woodham wrote a review Jul 2021
Newport, United Kingdom
5.0 of 5 bubbles
We found this pub when we were looking for somewhere to stay in our motorhome when we were visiting. Paultons Park. We emailed the pub and they replied within a very short space of time. They agreed we could stay in the carpark and booked us in for an evening meal and sectioned off an area in the carpark for us. When we confirmed we were staying the night they also offered to book us in for breakfast.

The staff and the food were lovely and so helpful. The location was perfect for Paultons Park as it was right on the entrance. The carpark was nice and quiet and most importantly when in a motorhome it was flat.

I would highly recommend this little hidden gem.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Always make contact in advance if wanting to park up in a motorhome and I would book a table as...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caroline L wrote a review Sept 2020
Portsmouth, United Kingdom
5.0 of 5 bubbles
On a recent visit to a nearby campsite we booked very last min (staff were very accommodating although already very busy) for evening meal with our twin granddaughters (2 years). The food was excellent and all freshly cooked definitely not weatherspoons prices but was real value for money. We booked for the next night as well. Definitely will book when we next visit Paultons.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
magic_chimp wrote a review Mar 2022
Brighton
2.0 of 5 bubbles
I'd start by saying that the website description of The Mortimer Arms doesn't equate to the real life experience of staying there. 'Stunning beautiful boutique rooms' is quite an embellishment on the reality.

'Our staff offer you a friendly welcome to make your visit as enjoyable as possible' wasn't the welcome that we experienced as we booked in for our weekend stay. A tenuous experience void of any real level of customer service awaited us as the pained check in consisted of taking our card details twice (new system meant the payment hadn't been taken prior to arrival and the first card attempt was rejected due to new system) with distractions of a toddler running amok in the restaurant area and the phone ringing and being answered by the receptionist whilst we were in the process of checking in.

After what felt like an age we finally got our key to the room which felt very bog standard. The finishes weren't great - a garish laminated sign in the bathroom advising not to flush anything but toilet paper in the toilet would have felt at home in a Blackpool B&B and the plastic end caps on the shower controls kept falling off. The 'monsoon shower' had a separate attachment showerhead which didn't appear to be connected to any water flow so was surplus to requirements and the on/off control was difficult to operate.

The 'free wi-fi' wasn't connecting on the second day, so a trip downstairs to check on what was happening resulted in us eventually getting the staff wi-fi network password, which was intermittent and dropped out regularly.

Breakfast was adequate and we didn't eat here in the evening as the menu layout is confusing and too busy. Being so close to Paulton's Park it is also a magnet for families with kids running riot so not a great atmosphere for a non kiddy couple, a lesson we have now learnt when looking for accommodation.

Probably a great place if you have a visit to Paulton's Park planned but I certainly wouldn't class this as a swanky boutique country pub, it's a two star B&B at best.
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Date of stay: March 2022
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alison K wrote a review Jan 2020
Bristol, United Kingdom
5.0 of 5 bubbles
Twenty of us had lunch at the Mortimer Arms on Tuesday and all of us thoroughly enjoyed our meals. All the food was delicious, those having the Sweet potato and Chickpea burger even stating that it was the best they'd ever had. From the moment we arrived until the time we left we were looked after with care and attentiveness, nothing seemed too much trouble.
The restaurant and bar area was warm, the decor and furnishings very pleasant.
I would have no hesitation in recommending that, if you were thinking of visiting, then do. Thank you to all involved, from the initial enquiry to those who made the occasion so special.
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Adam S
Romsey, United Kingdom22 contributions39 helpful votes
Aroeplane into Southampton Aiport
Cosmopolitan794363 wrote a tip Oct 2024
1 contribution
4.0 of 5 bubbles
"If you are looking at for work then maybe avoid school hols as right next to Peppa Pig world"
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Marvin wrote a tip May 2024
Coalville, United Kingdom12 contributions5 helpful votes
5.0 of 5 bubbles
"The restaurant can get busy early evening but we managed to get in after 7.30. "
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Colin Falla wrote a tip Feb 2024
Hedge End, United Kingdom20 contributions3 helpful votes
2.0 of 5 bubbles
"Take your chances!"
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Mary C wrote a tip Jun 2023
Hampshire, United Kingdom20 contributions47 helpful votes
5.0 of 5 bubbles
"So close to Paultons Park. Wonderful staff."
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Mike W wrote a tip Apr 2023
Southampton, United Kingdom7 contributions
5.0 of 5 bubbles
"Book well in advance!"
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Not the right property for you?
There are more places to choose from in the Romsey area.
PRICE RANGE
$202 - $258 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandHampshireRomsey
NUMBER OF ROOMS
14
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MORTIMER ARMS HOTEL | UPDATED 2024 Reviews & Price Comparison (Romsey, England) - Tripadvisor

Frequently Asked Questions about Mortimer Arms Hotel
Which popular attractions are close to Mortimer Arms Hotel?
Nearby attractions include Forest Falconry (6.1 km), Plaza Theatre (5.9 km), and Paultons Park (0.8 km).
What are some of the property amenities at Mortimer Arms Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Mortimer Arms Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mortimer Arms Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mortimer Arms Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mortimer Arms Hotel?
Conveniently located restaurants include The Landford Poacher, That Little Teashop, and The Salmon Leap Pub.
Are pets allowed at Mortimer Arms Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mortimer Arms Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mortimer Arms Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mortimer Arms Hotel?
Many travellers enjoy visiting Eling Tide Mill Experience (5.6 km), King John's House & Heritage Centre (5.5 km), and Rufus Stone (6.7 km).
Is Mortimer Arms Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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