It's a busy location, but I've been lucky enough to have good service this past visit. Nonetheless, the baristas and cashiers are gems and you can get your caffeine as needed. Waki remembered my drink and was very kind. Thank you Starbucks Westin for a great experience.
I stayed here on a business trip. The rooms were clean and comfortable. I had a pleasant stay. This hotel is in a great location. The staff are very nice and informative. No problems and no complaints about anything.
We booked at the Westin through our Marriott points. Pleasantly surprised to hear from the hotel the week before our arrival via email to see if we had any special requests. Asked for a higher floor room with a nice view and they came through, even upgrading us to the club…
No big complaints here. In fact, one of the managers, Tremaine was especially gracious and helpful in adjusting a problem on my folio. He’s a keeper. Great empathy for guests. Thank you. But overall, the hotel is in need of some renovation and sprucing up.
My wife and I just stayed here and we had a great time. The entire staff was great. Room was clean and comfortable. The restaurant was great, room service was great. Nothing by high marks for all of them... Great job everyone!!!!