From the moment you arrive, you are greeted with smiles. All of the staff is helpful and available. The rooms are as you would expect. The bed, sheets and towels are all about comfort. They have a safe drawer. It is much easier to use.
It's the Ritz, and has always been the Ritz; but since the renovations it's my first, second and third choice from amongst the many options in downtown Cleveland, many of which are competing Marriott properties. The new color schemes convey the luxury of the brand, the new…
The Ritz is one of the nicest in their collection. They are frequented by the professional NBA players. The staff is friendly. The workout facilities are beyond top notch. The elevators have a special floral scent.it is connected to an indoor pedway to federal courthouse.
The renovation of this hotel is top notch. It is beautiful. The room decor is modern and comfortable. The placement of the nightlights is so helpful. As always, the bed is comfortable, robes cozy and the Nespresso much appreciated. I love how they combined the bar and restaurant…
My wife and I were celebrating our 40th birthdays and we couldn’t have been happier with our stay. Maya went out her way to send us a beautiful amenity and note, and our birthdays were acknowledged at check in. The property lobby is gorgeous, and offers great food, a great…
"A King corner room"
"Skip this tea and go somewhere else."
"Club level, 14th floor, with lake views."
"Outstanding view of the City"
"River views are ideal. You might even see a freighter navigating the bridges and turns of the Cuyahoga."