This was my second stay at the Cleveland Marriott Downtown at Key Tower. Now that all the construction is complete, the property is even more beautiful! The staff is always courteous and professional,
The location is great. The lobby is beautiful and well maintained. The rooms are very dated and small. Also, the water pressure coming out of the bathroom faucet is extreme. The temperature of the water in the shower was difficult control. The rooms are not well insulated. …
Was here for business for a few days. Marriott junkie, over 100 nights last year. Typical Marriott facility I find, which is good and bad. Excellent staff. Nice facilities. Lousy food. Average rooms. Nice view.
Very nice since the recent remodel. It feels like a new hotel! The restaurant was new and having some growing pains but the staff was very helpful and nice!! Only con was the hallway with the Starbucks and other shops was closed on the weekend?? Which was odd. Other than that…
The valet staff were very welcoming and check-in was smooth. The room was a decent size and bed very comfortable. Location central and could walk to all sporting venues. What was disappointing was the lack of free Internet in the room, really? Even two star hotels offer free…
"higher floor, lake and city view"
"Higher floors with Lake Views are spectacular."
"The architecture views are priceless"
"Our room did not face the lake. Good view of the government building, which looks very nicely lit at night, but a view could be a concern."
"The upper floors are very nice, and please be mindful they are undergoing some renovations to upgrade and refresh."