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Residence Inn Cleveland Downtown

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Traveller (150)
Room & Suite (53)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Studio Suite with separate living room, sleeping area and full-size kitchen.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Historic Hotel
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
146Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
607Reviews
184Photos
16Q+A
100Room tips
Traveller rating
  • 250
  • 248
  • 71
  • 29
  • 9
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Popular mentions
The hotel is centrally located to the arena, shops, food and the rock and Roll Hall of Fame. The staff was very friendly and helpful. Rooms were great and had all amenities. The valet parking a breeze.
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Response from Steve R, General Manager at Residence Inn Cleveland Downtown
Responded 3 days ago
Good morning Helene C, Thank you for staying with us and writing about your stay. Very pleased that you enjoyed our hotel and it's convenient location to Cleveland's best sports and entertainment venues. Sincerely, Steve
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I have stayed at this hotel on several occasions. Dakota (front desk staff) greeted immediately by name and welcomed me back. Keep in mind it’s probably been 6-8 months since my last stay. I was very impressed. We had a two bedroom suite. The room was spacious & clean. The bed
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Response from TeamMarriott, General Manager at Residence Inn Cleveland Downtown
Responded 5 weeks ago
Dear joeray333, We appreciate your consistent support of Residence Inn Cleveland Downtown. It is always a pleasure to see a familiar face, and we love having you as a regular guest! Thank you also for letting us know you enjoyed our comfortable accommodations and excellent service. We will be sure to share your compliments with our team, especially Dakota. Your continued business is the best recommendation there is. Thank you again, we look forward to your next stay. Sincerely, Steve Rudolph General Manager
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Staff is super friendly and accommodating. Location is great for shopping and dining as well as a Cavs game. Our room was perfect for our needs with a full kitchen. It was quite dusty in certain spots, which seemed to have been overlooked for a long time. The lobby bar was
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Response from TeamMarriott, General Manager at Residence Inn Cleveland Downtown
Responded 26 Jan 2019
Dear AngelaG414, Thank you for your comments regarding the Residence Inn Cleveland Downtown. We are glad our diligent staff spoiled you, and we appreciate your comments regarding our convenient location and fully equipped rooms. We hope you had an excellent time at the Cavs game! It was our pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Steve Rudolph, General Manager
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Overall, a great girls trip in the land. Stayed here for two nights for Tribe Fest. Arrived around 6pm on Friday night and we were checked in quickly. Paid for the valet because I didn't want to leave my car parked in a open lot with the snow expected over the weekend. Valet
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Response from TeamMarriott, General Manager at Residence Inn Cleveland Downtown
Responded 15 Jan 2019
Dear ashleyowens1024, Thank you for choosing Residence Inn Cleveland Downtown for your girl’s trip. We appreciate the flattering comments about our well-appointed accommodations, excellent service, and convenient location. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Steve Rudolph General Manager
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+4
I wish I could give separate star ratings on location, hospitality, and cleanliness. Location and hospitality are 5 because it’s straight across from the Q and we came for a Cavs game plus the valets are wonderfully nice and check in was super convenient with the mobile check
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Response from TeamMarriott, Manager at Residence Inn Cleveland Downtown
Responded 6 Jan 2019
Dear Nicki C, Thank you for staying with us recently and for taking the time to provide a review of our hotel. Though we are pleased to read you enjoyed many aspects of your visit, we want to sincerely apologize for the condition of your guestroom. Our goal is to provide clean and comfortable accommodations to every guest, and we are disappointed that we fell short of this in your instance. We value your feedback and will work diligently with our housekeeping department to make sure we are more consistent in our service delivery. Thank you for your valuable insight, and we hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Steve Rudolph General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
The amazing kitchen
The King bed next to the pull out sofa
View from the sofa
The kitchen area separates the bedrooms with large sitting area
Our suite
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12345611
are key cards required to use elevators?
No, just push the button.
1 vote
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How much is parking. Do you get a better parking rate if your silver status?
It was the same for us just to valet. Much easier too.
0 votes
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Does this hotel have a pool?
No pool.
0 votes
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How far is the hotel from case western ?
Less than 5 miles. About 20 minutes to drive.
0 votes
How far is the hotel from case western ?
5.4 miles.
0 votes
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1234
"If you're a member you can be given great upgrades for free."
"Higher floors are quieter."
"The hotel is divided into two separate wings. It is a long walk to the "Tower" so be sure where they put you."
"Our room was a very long walk from elevator. You should ask ...we didn't"
"If you stay on second floor this is the same level as where breakfast is served."
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12345620
PRICE RANGE
US$137 - US$409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn cleveland downtown hotel clevelandcleveland residence inn
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
175
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