We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Serenity Eco Luxury Tented Camp

Save
Share
Traveller (306)
Pool & Beach (48)
Room & Suite (45)
Overview
Carretera Federal Km 265 Lote 6, Xpu-Ha 77790 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"}}
Reviews (308)
Filter reviews
92 results
Traveller rating
68
19
2
2
1
Traveller type
Time of year
LanguageEnglish
More languages
68
19
2
2
1
Show reviews that mention
All reviews beach club comfortable bed ceviche awesome beach playa del carmen air conditioner nice stay free breakfast great place to stay minute walk white sand beach chairs riviera maya enjoyed our stay special thanks xpu pepe
FilterEnglish
Updating list...
1 - 5 of 92 reviews
Reviewed 2 weeks ago

Stayed here for 3 nights/4 days. The experience far exceeded my expectations. The attention to service and details is what I would receive at 5 star hotel like the 4 seasons. The chef for the restauarant works very hard to please everyones appetite. I was...More

Thank GrandTour16417
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented CampResponded 1 week ago

Dear Ambassador Grand Tour 16417, First of all we appreciate that you share your comment and it´s a pleasure to know that our Hospitality Devotees exceed your expectations. We thank you to mention about the food and beverages that was with quality. All of our...More

Reviewed 2 weeks ago

We really liked and appreciated our stay at the Serenity Hotel. Staff was so far the most attentive, customer service oriented from all other hotels even the super luxury ones that we stayed. They were always ready to answer any of our question or need,...More

Review collected in partnership with this hotel
Thank GraceFARO
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented CampResponded 2 weeks ago

Dear Ambassador GraceFaro, What a pleasure to know that you really enjoyed everything about Serenity Eco Luxury Tented Camp, from the wonderful service of our Devotees of the Hospitality and to the comfortability of the room, the stunning atmosphere between the colors and the nature,...More

Reviewed 3 weeks ago via mobile

My partner and I return to the hotel for the second time. It was just great! First of all the service and the people. Elicia welcomed us and helped us. Also Noe and the kitchen staff and the beach staff. The breakfast included is so...More

Thank amitbook2
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented CampResponded 2 weeks ago

Dear Ambassador Amitbook2, It’s a pleasure serve you again; from all the staff of Serenity Eco Luxury Tented Camp it’s an honor to know that you select us for 2nd time to be part of your vacations. We appreciate the mention of Alicia and Noe...More

Reviewed 25 August 2018

Serenity camp was the best place to discover the riviera Maya.the place is quiet and beautiful.the hotel,room,restaurant and beach club are perfect with the best team.gracias todos to make our holidays easier and beautiful.we will come back.guillaume and SophieMore

Review collected in partnership with this hotel
Thank Puireux G
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented CampResponded 27 August 2018

Dear Ambassador Puireux G. We are delighted to read that your holidays was better than you expected, we need to thank so much for choosing us at this wonderful paradise. It is good to know that you really enjoyed the pure beauty of our beach...More

Reviewed 22 August 2018

It is a woderful place in paradise where ALL the staff made us feel like royalty !!! Alicia, Brandon and Danny at Front Desk are great people, Ricardo de Manager Rocks, Isamar, Andrés and Mirian at the restaurant can´t be nicer and efficient, Jaime and...More

Thank RAUL O
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented CampResponded 27 August 2018

Dear Ambassador Raul O., First of all, thank you very much for taking the time to share on Trip Advisor your excellent experience at Serenity Eco Luxury Tented Camp. We are very proud that both the beauty of our Hotel and the attention of our...More

View more reviews
About
Description
Surrounded by lush greenery and tropical native trees, with the turquoise Caribbean sea, just steps away, this property is the perfect Zen place to relax and disconnect.The luxurious and spacious tented camps More offer a mix of asian- safari look and a terrace surrounded by the native jungle setting. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
30
Price range
US$77 - US$349 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
30
Price range
US$77 - US$349 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Photos
Traveller (306)
Pool & Beach (48)
Room & Suite (45)
Dining (13)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 4 nearby hotels
Catalonia Royal Tulum Beach & Spa Resort
8,422 reviews
.86 km away
Hotel Esencia
332 reviews
.87 km away
Bel Air Collection Resort & Spa Riviera Maya
3,403 reviews
1.32 km away
Barcelo Maya Beach
10,175 reviews
2.14 km away
Nearby RestaurantsSee all 10 nearby restaurants
Rauxa Show
337 reviews
.53 km away
Royal Grill
156 reviews
.28 km away
La Playa Xpu Ha Restaurant & Beach Club
570 reviews
.20 km away
Terrace Tapas Lounge & Bar
108 reviews
.50 km away
Nearby AttractionsSee all 9 nearby attractions
Bahia Divers
281 reviews
.61 km away
Xpu-ha Beach
883 reviews
.24 km away
La Playa Xpuha
811 reviews
.27 km away
Dolphinaris Barcelo
953 reviews
2.31 km away
Questions & Answers
Ask a question
Sam G
13 September 2018|
Answer
Response from Xperience H | Property representative |
Dear Sam: I invite you to contact us directly so we can send you all the details of the information of our new all-inclusive service. info @ xhresorts. com We are waiting for your mail. Xperience Hotels Reservations
0
Votes
Google Translation
Sam G
13 September 2018|
AnswerShow all 2 answers
Response from Xperience H | Property representative |
Dear Sam: I invite you to contact us directly so we can send you all the details of the information of our new all-inclusive service. info @ xhresorts. com We are waiting for your mail. Xperience Hotels Reservations
0
Votes
Google Translation
Kkce
14 January 2018|
AnswerShow all 2 answers
Response from frncsserra | Reviewed this property |
Hello, First of all, you will love the peacefulness of this beautiful property. They have a wonderful place to eat right in the tented area. They serve breakfast buffet. You can also have lunch and dinner. About a 10... More
1
Vote
Room Tips
"any room is good but if is not beside the street is better."
raulo244
21 Aug 2018
Read review
"I would suggest bliss for the outside Jacuzzi!"
kidurham
13 Jul 2018
Read review
"The Bliss suites are worth the premium for the jacuzzi and the added privacy."
CuriousMsM
11 Jun 2018
Read review
"The pool place is wonderful"
AndVal02
22 Apr 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing