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Serenity Eco Luxury Tented Camp

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Traveller (259)
Pool & Beach (44)
Room & Suite (42)
Overview
  • Excellent80%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach club”(26 reviews)
“short walk”(9 reviews)
“comfortable bed”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (258)
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81 results
Traveller rating
58
18
2
2
1
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Time of year
LanguageEnglish
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58
18
2
2
1
Show reviews that mention
All reviewsbeach clubshort walkcomfortable bedcevichestaff were all very helpfulhotel bedsrecommend renting a carplaya del carmenawesome beachnice stayair conditionerfree breakfastgreat place to staylate at nightsmall poolenjoyed our stayper night
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1 - 5 of 81 reviews
Reviewed 2 days ago via mobile

First I’d like to start by mentioning how wonderful the staff is and they have no fault on the shortcomings of this place. The food was also some of the best and I would give it 5 stars. The eco luxury tented camps are as...More

Thank hannahryuboo
Reviewed 1 week ago

Overall I had one of the best experiences I had in Mexico staying here. It is different and I never even thought it was possible to “glamp” in Mexico but now you all will know. I went completely solo, but if you need a vacation...More

1  Thank kidurham
Reviewed 2 weeks ago

There was a storm and even that there was not a nice weather we enjoyed our stay so much. They make you feel as a celebrity. Gourmet and local food. The beautiful almost private beach and the staff!! very customer service oriented. a Zen experience...More

Review collected in partnership with this hotel
Thank gabssgarza
Reviewed 4 weeks ago

My boyfriend and I stayed for 3 nights, our first time 'glamping." Unfortunately there was a huge storm 2 of the 3 days we were there but serenity was THE PERFECT place to stay in, get well treated by room service and staff and just...More

Thank Sarah B
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented Camp at Serenity Eco Luxury Tented CampResponded 4 weeks ago

Dear Ambassador Sarah B, Thank you for your comments and sharing your experience. We are happy to read that you enjoyed your stay and found Serenity Eco Luxury Tented Camp perfect for romancing and relaxing! It was a pity you couldn't enjoy the brighting sun...More

Reviewed 5 weeks ago

Lovely weeks stay at Serenity luxury camp. The staff were all very helpful and friendly. The restaurant and beach club food was very tasty and the tented accomodation very spacious and luxurious and had some very nice touches. The general environment and grounds were all...More

Review collected in partnership with this hotel
Thank Ellen K
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented Camp at Serenity Eco Luxury Tented CampResponded 4 weeks ago

Dear Ambassador Ellen K, What a pleasure for me to read your nice comments! I'm especially proud to hear that you found all the hospitality devotees to be exceptionally friendly and helpful. There are many nice hotels in the world but our philosophy here is...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Wheelchair Access
Breakfast included
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$82 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Xpu-Ha
#2 On the Beach Hotel in Xpu-Ha
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Xpu-Ha
#2 On the Beach Hotel in Xpu-Ha
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (259)
Pool & Beach (44)
Room & Suite (42)
Dining (12)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kkce
14 January 2018|
AnswerShow all 2 answers
Response from frncsserra | Reviewed this property |
Hello, First of all, you will love the peacefulness of this beautiful property. They have a wonderful place to eat right in the tented area. They serve breakfast buffet. You can also have lunch and dinner. About a 10... More
1
Vote
Greeneyedgirl373
6 October 2017|
AnswerShow all 4 answers
Response from cdr2120 | Reviewed this property |
Hi! I saw children while I was there. Not many but a few. The beach club is basically a bar/snack bar. There aren’t coordinated activities as a resort would have.
0
Votes
cdr2120
29 March 2017|
AnswerShow all 3 answers
Response from Daniela T | Reviewed this property |
They have a really good restaurant in the hotel. Playa is 20 minutes away and Tulum is 30 minutes away. We arrived in our own car, so I cannot give you prices but venturing to Tulum for one night seems like a great idea
2
Votes
Room Tips
"I would suggest bliss for the outside Jacuzzi!"
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"The Bliss suites are worth the premium for the jacuzzi and the added privacy."
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"The pool place is wonderful"
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"We had room #2 and the little porch felt more private then most of the others we had to pass on our walk to..."
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