We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Grand Sirenis Riviera Maya Resort

Carretera Federal Cancun - Tulum Zona Costera, Km. 256.3, Akumal 77776 Mexico
avatar-imageavatar-imageavatar-image
Traveller (26963)
360
Panoramas (18)
Pool & Beach (5782)

View prices for your travel dates

Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#2 of 6 all-inclusives in Akumal
Location
Cleanliness
Service
Value
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Lazy river
Pool with view
Pool / beach towels
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Swimup bar
Poolside bar
Diving
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Couples massage
Facial treatments
Full body massage
Makeup services
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Refrigerator
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Modern
Languages Spoken
English, French, Spanish

Location

Carretera Federal Cancun - Tulum Zona Costera, Km. 256.3, Akumal 77776 Mexico
Name/address in local language
Grand Sirenis Riviera Maya Resort
23,775Reviews6,047Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 13,196
  • 6,158
  • 2,604
  • 933
  • 889
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Wander09553801828 wrote a review Today
1 contribution
I'm writing this review about halfway through my honeymoon at Grand Sirenis and we are having a wonderful time! This is our second time here and we are just as pleased this second time around. Despite about 1/3 of the facility being closed for renovations, the staff has done a spectacular job working around that and providing us with a complete experience all the same. The food is top notch and the two new restaurants - Lima and Casa Alma are two highlights in particular. Casa Alma had probably some of the best food I've ever eaten before and im not really much of a seafood eater. Another highlight has to be the sports activities! The leader, Cecilio, is super fun, interactive and engaging! The bike tour was fun and informative and a great way to get a bit more familiar with the resort locations. The archery and air gun tournaments are so fun and Cecilio keeps the competition lighthearted but engaging! We would definitely come back here again!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Luis M wrote a review Yesterday
2 contributions
We are currently having a great time on our honeymoon! It is our 2nd time here and everythi g is still great! Food and drinks are amazing, staff is great everywhere you go. Activities and shows are fun! One of the highlights are all activities with Cecilio. We have done archery & airgun shooting 3 times (we will go again) and a great bike tour with him! Highly recommend a visit to the resort and to the sports area in particular!! (I want them to exapnd the archery space)
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: There are no drawer in the rooms so most cloths have to left in suit case.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Catina Clapes, Marketing at Grand Sirenis Riviera Maya Resort
Responded yesterday
Dear P4359DTluism, Thank you for choosing Grand Sirenis Riviera Maya Resort & Spa for your honeymoon. We are thrilled to hear you are enjoying your second visit. Your compliments on our food, drinks, and activities, especially those with Cecilio, mean the world to us. We will pass on your kind words. Your suggestion to expand the archery space is noted, and we value your feedback. Our team is always looking for ways to enhance our guests' experience. We cannot wait to welcome you back for more memorable experiences. Please reach out if you need anything else. Warm regards, Juan Mari Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Anna P wrote a review Yesterday
1 contribution1 helpful vote
Bike tour with Cecilio was amazing! Very informative! It only takes one hour but you can see a lot. And it’s a great workout for you ;) Cecilio is so positive and tells a lot of interesting facts! We saw botanical garden, cenotes, beaches. Book your free tour with Cecilio.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded yesterday
Dear T672RXannap, Thank you for writing us a positive review about your recent visit to Grand Sirenis Riviera Maya Resort & Spa. It is fantastic to hear about your experience with the Bike tour activity. We take pride in delivering enjoyable moments such as yours and for having staff members like Cecilio, who was informative. We will share your compliments with him. Additionally, it is interesting that you explored the botanical garden, cenotes, and stunning beaches. We are grateful for such compliments, and we hope to have the honor of hosting you again in the near future. Best regards, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Erica L wrote a review Yesterday
1 contribution
The hotel was nice, very large property. The food was pretty good and the live shows were awesome! The best part was the cart service! Juan Carmona was AWESOME!!! He was just so kind and hilarious! We enjoyed seeing him whenever we could! Meep meep!!!
Read more
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded yesterday
Dear ericalK7908EE, Thank you for taking the time to share your review with us at Grand Sirenis Riviera Maya Resort & Spa. We are glad that you found our resort to be nice. We are also aware that while the size might affect some guests with mobility issues, for others, it may be a huge opportunity to explore. We are thrilled to hear that Juan Carmona from the cart service was friendly and left a positive impression on you with his infectious kindness. We will share your commendations with him. Additionally, we are pleased to notice that the food and shows were all to your liking. Your satisfaction is our greatest reward, and we are happy to know that we succeeded in creating an accommodating experience for you. We sincerely hope to welcome you back for another pleasant experience with us. Best regards, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Adriana A wrote a review 15 Apr
1 contribution
The staff are wonderful Concierge Lluvia and Housekeeper Edwin along with hostess Noemi "Milka" Noh and Iver were the highlights of our vacation, they made the wonderful resort something even more memorable would definitely go again because they made the week we were there amazing.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Enjoy everything the resort has to offer, appreciate the staff, and just take in the wildlife and...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded yesterday
Dear Z2442LVadrianaa, We are grateful for your wonderful review regarding your recent stay at Grand Sirenis Riviera Maya Resort & Spa. Your positive review means the world to us as it encourages us to continue delivering top-notch service. We are elated to know that our staff went above and beyond to ensure your comfort by providing attentive assistance during your experience. It warms our hearts to hear that Lluvia, Edwin, and Noemí contributed to making your holiday more enjoyable. And it is especially rewarding that you are considering coming back to our resort. We eagerly await your return for another unforgettable stay. Sincerely, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Claudia A wrote a review 14 Apr
1 contribution
We are having a perfect experience at Grand Sirenis. Hugo at the bar is giving us the best service. We recommend 100%!! The best hotel we have been to so far. The food, the drinks, the entertainment, the beach. Everything is 5/5 stars. We would come back anytime.
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded 2 days ago
Dear claudiaaJ5440NW, Thank you for awarding us a perfect rating and sharing your wonderful experience at Grand Sirenis. We are thrilled to hear that Hugo at the bar provided you with exceptional service, and we greatly appreciate your recommendation. It is also fantastic to know that you found everything, from the food and drinks to the entertainment and beach, to be exceptional. Your satisfaction is our utmost priority, and we would be delighted to welcome you back anytime. Warm regards, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ryda P wrote a review 14 Apr
1 contribution
The service was the best part of this resort. The staff are extra attentive wherever you go, whether it be at the buffets, bars or a la carte restaurants. The resort is also quite lush with lots of friendly wildlife roaming around. My baby enjoyed watching all the different animals. A few notable staff members were Leo and Lluvia from concierge service, Anahi from the main buffet area and Christopher from the Animation team who also was our bike tour guide and our archery instructor.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded 2 days ago
Dear rydap, Thank you for sharing your positive experience at Grand Sirenis Riviera Maya Resort & Spa. We are thrilled to hear that our attentive staff made your stay memorable, providing exceptional service at every turn. It is delightful to know that you and your baby enjoyed the lush surroundings and the friendly wildlife. We appreciate your recognition of Leo, Lluvia, Anahi, and Christopher for their outstanding service. We look forward to welcoming you back for another wonderful stay in the future. Warm regards, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mariella R wrote a review 13 Apr
1 contribution
The service from the staff was amazing. Karen and Ara were our servers and were extremely friendly when providing us with everything we needed; very accomodating and kind ladies. The food was absolutely amazing. All 3 dishes were served within reasonable time and were all made to perfection. The drinks aswell were extremely refreshing with a wide variety of flavours to choose from. The restaurant itself is very nice, comfortable, and clean, and we were guided to our seats right away by the excellent staff. Overall, our experience was great and would highly recommend to anyone thinking about coming here. 10/10
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded 2 days ago
Dear 551mariellar, We extend our sincere gratitude for your recent review of Grand Sirenis Riviera Maya Resort & Spa. It brings us great pleasure to learn of the personalized service you received from Karen and Ara at our Peruvian restaurant. We deeply appreciate your acknowledgment of our culinary offerings, diverse drink selection, and the excellence of our staff. Your recommendation holds significant value to us. Our ultimate goal is to ensure your complete satisfaction, and we are gratified to have provided you with a memorable holiday experience. Warm regards, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Natalie M. wrote a review 12 Apr
1 contribution1 helpful vote
I went with a group of 10 adults to Grand Sirenis and had a great time. The resort is currently undergoing some renovations to update the rooms, but the renovations caused little/no issues (some minor noise). The resort is fairly big and has shuttle services available for anyone with mobility issues. Lots of space and loungers near the beach and pool. Cecilio at the sports center was awesome! He provided a great bike tour to our group. Was knowledgeable and so friendly! Would recommend!
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded 4 days ago
Dear Excursion10938366238, We would like to express our gratitude for your review of your recent experience at Grand Sirenis Riviera Maya Resort & Spa. We sincerely apologize for any inconvenience caused by the disruptions from nearby construction related to the ongoing renovations on-site. Your feedback is crucial as we strive to maintain our standards during this period. Rest assured, we are actively addressing concerns and working to enhance your stay. On the other hand, we highly value your appreciation of the resort layout and the availability of shuttle service for anyone with mobility issues, as well as the top-notch service provided by Cecilio at the sports center. Your recommendation means the world to us. We eagerly await your return, ready to provide you with updated facilities and accommodations. Best regards, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ingrid B wrote a review 12 Apr
Collingwood, Canada42 contributions12 helpful votes
+1
Room was big. Room amenities were none existence. Bathrobes were like paper towel quality. Only huge bottles of water. We faced the front entrance. Resort in desperate need of repairs from walkway to beach areas and chairs. Breakfast and lunch offerings only buffet and beach bbq which served the same food everyday. Garbage from bbq and tins of birds fighting for food. Ala carte restaurants were disappointing. Felt rush and quality not good. Shows were okay. Rock Night. Michael Jackson etc. Resort is large and if your have mobility issues. Would be a challenge
Read more
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Josue Santos, Other at Grand Sirenis Riviera Maya Resort
Responded 5 days ago
Dear ingridb181, Thank you for sharing your detailed feedback on your recent experience at Grand Sirenis Riviera Maya Resort & Spa. We highly appreciate your insights, both positive and constructive. Your concerns regarding the amenities and services at the specialty restaurants have been duly noted, and please know that we take them seriously. We apologize if we did not meet your expectations regarding the variety of food options. Despite our efforts to diversify our offerings daily, we understand that we may have fallen short. However, rest assured that we will take your remarks into consideration and forward them to the appropriate manager. Your input will help us to continue improving our offerings, and we hope to have the pleasure of hosting you again on your next visit for an even better experience. Best regards, Juan Marí Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Akumal area.
PRICE RANGE
$387 - $612 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand sirenis riviera maya hotel akumal, grand sirenis riviera maya hotel and spa, grand sirenis riviera maya akumal, grand sirenis mayan beach, grand sirenis mexico, gran sirenis, sirenis riviera maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
948
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND SIRENIS RIVIERA MAYA RESORT - All-inclusive Resort Reviews & Price Comparison (Akumal, Mexico) - Tripadvisor

Frequently Asked Questions about Grand Sirenis Riviera Maya Resort
Which popular attractions are close to Grand Sirenis Riviera Maya Resort?
Nearby attractions include Akumal Beach (4.1 km), Mayamar (5.7 km), and Aktun Chen (6.3 km).
What are some of the property amenities at Grand Sirenis Riviera Maya Resort?
Some of the more popular amenities offered include a swimup bar, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Sirenis Riviera Maya Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Grand Sirenis Riviera Maya Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Sirenis Riviera Maya Resort?
Yes, free parking is available to guests.
What are some restaurants close to Grand Sirenis Riviera Maya Resort?
Conveniently located restaurants include Taverna Akumal, Chic Cabaret & Restaurant, and Imelda's Ecocina Akumal.
Are there opportunities to exercise at Grand Sirenis Riviera Maya Resort?
Yes, guests have access to a fitness centre, an outdoor pool, and fitness classes during their stay.
Are any cleaning services offered at Grand Sirenis Riviera Maya Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Sirenis Riviera Maya Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Grand Sirenis Riviera Maya Resort?
The staff speaks multiple languages, including English, Spanish, and French.
Does Grand Sirenis Riviera Maya Resort have any great views?
Yes, guests often enjoy the ocean view available here.