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Grand Palladium White Sand Resort & Spa

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Traveller (3839)
Pool & Beach (1030)
Storyboard
Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(213 reviews)
“imperial suite”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (3,204)
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1,800 results
Traveller rating
894
520
238
101
47
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894
520
238
101
47
Show reviews that mention
All reviewsribsthe salt water poolimperial suitefishcolonial poolel doradoa la carte restaurantspunta emiliaadult pooltravel clubone bedroom suitebeach barkids clubriviera sectioncolonial buffetsegway tourcolonial kantenah
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1 - 5 of 1,800 reviews
Reviewed yesterday via mobile

This was our 4th trip to a grand palladium resort and by far the best. Many of the staff remembered us from the previous year and i have to single out Ricardo from the travel club. It was like having a personal driver and tour...More

Thank Angel S
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Just returned from a 10 night stay at White Sands & have had the best holiday here. We stayed in a Junior Suite ( 5727) which was extremely spacious & spotlessly clean, it was well equipped with a hair dryer,iron & ironing board,mini bar, safety...More

6  Thank Tina C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear Tina, Thank you for sharing your amazing review with other Trip Advisor readers. We are glad that we have made your rest enjoyable in our well-equipped rooms, as well as delight your palate with our All Inclusive. It is also great to know that...More

Reviewed yesterday via mobile

We are here now and had to put the review in immediately- it’s that great. We love the pools and service is impeccable. Glenn did an awesome job cycling in the pool. Got our exercise and it was fun! Off to have tequila!!More

Thank jlpalazzo
Response from Rosa R, Gerente at Grand Palladium White Sand Resort & SpaResponded yesterday

Dear jlpalazzo, It really makes us feel good when we know that we are been successful in accomplishing our mission of making your vacation unforgettable.  We share with Glenn your comments about her awsome job cyclin in the pool. We hope you continue to enjoy...More

Reviewed 2 days ago

We stayed for 11 nights in April/May 2018 in the White Sands section with another couple (all in our 30’s). I emailed the hotel a week before and asked if our two rooms could be next door or at least close to each other and...More

1  Thank GLC15
Response from Rosa R, Gerente at Grand Palladium White Sand Resort & SpaResponded 2 days ago

Dear GLC15, Thank you so much for taking the time to write this review during your holidays. We are so happy to know that you are having a great time, enjoying our adult pool, the villa 56, our boat and our Restaurants a la carte....More

Reviewed 3 days ago via mobile

Europeans should love this place - it's brilliant !!! Staff are friendly beaches are amazing and it's big enough to avoid those in the buffet you are not fond of... The staff will help you if you dont like something such as your room etc....More

1  Thank Bianca B
Response from Rosa R, Gerente at Grand Palladium White Sand Resort & SpaResponded 2 days ago

Dear Bianca, We are delighted you found our service and facilities exceeded your expectations in all areas you have marked and that you enjoyed your stay with us. We are very happy to have made an excellent impression on you, so much that we will...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$233 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$233 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3839)
Pool & Beach (1030)
Room & Suite (704)
Dining (495)
Amenities (289)
Family and Play Areas (71)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Steve S
17 July 2018|
Answer
Response from annoncapecod |
I'll send you a list. Can't post here.
0
Votes
diesel991
16 July 2018|
AnswerShow all 4 answers
Response from brad-on-the-beach | Reviewed this property |
Junior suites have 2 double beds and a small sitting area with a couch containing a fold-out bed.
2
Votes
diesel991
16 July 2018|
AnswerShow all 3 answers
Response from Michal R | Reviewed this property |
In suite you have master bedroom usually with king size bed. In living room is expandable sofa . Sofa is approx 1.6 m (5 feet and 4in. wide. Just write to guest relations manager. I will help you.
0
Votes
Google Translation
Room Tips
"White Sand has good size rooms, White Sand rooms are also very quiet"
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"Make sure that the bathtub is in a separate area that is closed off from the main sleeping area"
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"Do not book your trip with the Rep PACO. He is extremely rude."
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"this hotel is so large that you will be miles away from something etc: if near pool miles from reception..."
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