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Luxury Bahia Principe Akumal

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Certificate of Excellence

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Certificate of Excellence
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an no additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (no additional charge) Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Spa
Room Service
Bar/Lounge
Free Internet
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Family Resort
HOTEL CLASS
Hotel links
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Special Offer:WINTER SALE 55%
11,476Reviews
14,065Photos
3,661Q+A
100Room tips
Traveller rating
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Popular mentions
Just returned from 14 nights in a party of six and the first thing to say is how friendly, polite and happy are the staff at the complex. Everybody we spoke to had a smile on their face and could not be more helpful, the only exception being the housekeeping staff who almost
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+3
Hotel's Favourite
Our first time to Mexico and this hotel, exceptional staff in all areas of the hotel and this made our stay all the more enjoyable, they really couldn’t do enough for us, we upgraded to the adults only section and although the room was really lovely it was quite noisy with some
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Response from OnlineReputationAku, Online Reputation at Luxury Bahia Principe Akumal
Responded 18 Jan 2019
Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team. Please, do not hesitate on contact us at: info.akumal@bahia-principe.com we hope to have the opportunity to welcome you again in the future. Our best regards, Montserrat G. Lazcano Luxury Bahia Principe Akumal
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We have just returned from a two week trip to Luxury Bahia Principe Akumal. Enjoyed all of the amenities but our best experience came at our two visits to the Don Pablo restaurant. While there, Miguel took care of us on both occasions and made sure we had an absolutely
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Excellent food, Polite and Excellent staff throughout and brilliant location. One of the best hotels I have stayed in BUT.... 1) We tried twice to get served at the swim up bar, both times we gave our order and waited 10 minutes before deciding to leave. It seems that the staff
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Response from OnlineReputationSka, online reputation at Luxury Bahia Principe Akumal
Responded 2 days ago
Dear Guest, Thank you for your input and for sharing your comments with us! On behalf of the entire team we would like to say thank you very much for having visited us and also take this opportunity that we were not able to fulfill your expectations in some points, as you have mentioned. It is in our utmost concern to improve our standards and facilities not only on a daily basis but especially on long term, and we are confident to proceed with some changes as well improvements! Please do not hesitate to contact us at our contact address which can be found on our website. We like to wish you all the best for back home! Kindest regards, Lucero Alvarado Luxury Bahia Principe Akumal
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Stayed 5 nights in junior suite 5316, had a wonderful time, would love to come again. Great hotel in a complex of 4 hotels, which you can go between and eat and enjoy facilities of all. There are "trains" going non-stop between the hotels, inclued a dolphinarium with dail free
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Response from OnlineReputationAku, Online Reputation at Luxury Bahia Principe Akumal
Responded 3 days ago
Dear Guest, We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience. The suggestions we receive from our guests are very important to maintain the quality and service. We also have taken note of every detail you have mentioned in your for been revised with those departments involved. Please, do not hesitate on contact us at: info.akumal@bahia-principe.com we hope to welcome you back in the near future, it will be wonderful to say hello to you again. Our best regards, Montserrat G. Lazcano Luxury Bahia Principe Akumal
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123456311
We tipped in American dollars (we're from Canada and they aren't too fond of our money), but brought around 3000 pesos with us for souvenirs etc.
1 vote
Cancun. It's an hour and a half to the resort from the airport.
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Hi dinoice64, The majority of the spirits are included in the all inclusive and we have a good range in the mini bar. Have a great day. Clare Helpdesk
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Hi Needssunblock2, The suites that are Junior Deluze Suites are in the building behind the ocean front rooms Have a great day. Clare Helpdesk
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123456733
"Buildings 47 and 49 provide a nice view and are close to the pools and ocean"
"Dont bother paying extra for Ocean front room. Do not be too specific with requests"
"Building 49 was very convenient for buffet and beach and pools. Not very noisy even though closer to lobby!"
"we had building 57 ground floor which for us was great, it was central to most things"
"If you are travelling without kids, request the adults only building. It is waaaay newer."
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PRICE RANGE
US$169 - US$462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe akumalbahia principlebahia principe mexicogran bahia principe hotel akumalmexico bahia principebahia principe tulumgrand bahia principe akumalbahia principe riviera mayabahia mexico principeakumal gran bahia principegran bahia akumalhotel bahia principebahia principe akumal mexicoakumal bahia principebahia akumal
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
758
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