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Paradise Cove Resort

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Traveller (2004)
360
Panoramas (66)
Pool & Beach (505)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#1 of 1 hotels in Naukacuvu Island
Location
Cleanliness
Service
Value
Travellers' Choice
Luxury Island Resort in the Yasawa Islands, Fiji. White sandy all tide beach, stunning sunsets, beach and pool bar.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Special diet menus
Poolside bar
Diving
Snorkelling
Entertainment staff
Evening entertainment
Fishing
Kids club
Airport transportation
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern

Location

35040 Fiji
Paradise Cove Resort
Getting there
Nadi Intl Airport
68.7 km
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1005Reviews83Q+A100Room tips

Reviews
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Traveller rating
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Madison T wrote a review Apr 2022
Greater Sydney, Australia6 contributions6 helpful votes
Loved our stay here - genuinely feels luxurious. The food is unreal - the dinners were 10/10. The main pool is beautiful and some of the staff were very nice. A couple of issues - we didn't have aircon working in our room but the hotel provided stand fans during our stay. Our TV and wifi in the room were also not working. Wifi throughout the resort was very, very patchy.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Nathan G wrote a review Jan 2022
1 contribution6 helpful votes
Avoid booking here during covid, you will not get a refund when they shutdown because of covid ilu like the larger hotels on the island. It's been two years still without a refund. Like everyone else is saying they will not refund your deposit. It's time sites like this remove hotels that do these kind of business practices.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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segwayTexas wrote a review Jan 2022
texas97 contributions59 helpful votes
Unfortunately, we were not able to stay at this resort due to Covid. We had reservations for October 2021. Emailed them 6/2021 canceling and requested a refund of our $600+ deposit. They replied and said it would take awhile. 5 more emails to follow up and still no refund. It has been 7 months since we canceled and 3 months since our reservation. I understand the hotels were devastated by Covid. But this is horrible business practice. We would never stay there when going to Fiji.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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FQT747 wrote a review Mar 2021
9 contributions17 helpful votes
I booked and paid in full for a family vacation at Paradise Cove through their parent travel agent Island Travel Network/Fiji Travel Network. This was a substantial sum. In March 2020 we were forced to cancel our trip due to border restrictions. They told me it would take 8 weeks to receive the refund. I have consistently followed them up and each time it is excuse after excuse. I have been chasing them for 12 months now. Warning to anyone not to trust either this resort or its parent travel agent with any prepayments. Please provide me with my refund Paradise Cove!!!
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Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Silvie V wrote a review May 2020
Hong Kong, China147 contributions82 helpful votes
We arrived at this resort in December 2019 ready to spend 3 amazing nights. A tropical cyclone decided differently so we had to return to the main island and find another accommodation to sit out the Cyclone. So far, no blame for the resort here. What I am totally appalled of however is their post-event customer care. We are now June 2020 (a full 6 months after the events) and we are still waiting for the resort to provide us a missing document so we can claim the expenses from our travel insurance. We have telephoned and e-mailed the resort a trezillion times. After our last call they didn't even take the decency to reply to our mails anymore. Hence we are now facing to pay about 5000HKD out of our own pocket because Paradise Cove is not willing to provide us with the document
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from gmislandresponse, Manager at Paradise Cove Resort
Responded 15 Jun 2020
Bula SilvieV231, Our apologies you haven't received the information required to complete your travel insurance claim. This information is always available for all guests disrupted by cyclones and completed in a timely manner after departure. Can l please ask you to resend your email to reservations@paradisecoveresortfiji.com so we can help you with the relative documents required. Vinaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam wrote a review Apr 2020
1 contribution
This is one of our favorite hotels. The food is one of the best I have eaten anywhere in Fiji. It was a surprise as this island resort is far away from mainland. Kids club was very good and nanny was just amazing. The staff has a personal touch and goes out of the way to take care of guests. You need to stay here for minimum 5 nights to make the most of it. Only low point is the motion sickness in boat ride to the resort but it is worth it
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Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BigFootMidlands wrote a review Mar 2020
East Midlands, United Kingdom684 contributions291 helpful votes
We had a few booking issues using Hotel.com so were a bit apprehensive on arrival as Hotel.com told us that the resort would not consider our request. (It is still unresolved as management has said to take it up with Hotel.com...we shall see if it ever gets resolved). We used Island Hoppers for transporting to and from the island. The pilots were fantastic... friendly and knowledgeable about the area AND very keen to show off the beauty of FIJI. The resort doesn’t look like much as you drive through a bit of an unsightly mess to get to the reception area. This again didn’t help our already tainted impressions, despite being met by the manager. However after a short ride we met the staff and they are fantastic! For the rest of our stay they took care of our every need. They are
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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SailorH wrote a review Mar 2020
Washington DC9 contributions2 helpful votes
+1
What an amazing resort! The welcoming staff and managers, the accommodations, the pure beauty and relaxation - it all exceeded our expectations. We just wish we had been able to stay longer. The food was quite good and our snorkel excursion to the coral gardens was beautiful. Snorkeling off the beach was also impressive! So much beautiful coral and fish. The helicopter transfer was perfect, especially given our short stay. Bula and vinaka, Paradise Cove!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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sbwarie wrote a review Mar 2020
Sydney, Australia6 contributions22 helpful votes
Dealings with the New Zealand booking agency ( Be Very Careful they make a lot of promises and fail to deliver ) 1. We were quoted one price and agreed but on payment we noticed that our invoice didn’t reflect the quoted price, they indicated an error had been made, as we had already booked our airline tickets I felt trapped and reluctantly paid the difference. 2. While on the island a tropical low was developing , the management went into damage control moving people and informing other guests that they had better reconsider their plans and vacate the island early as they may become stuck here. The tropical low was some 4 days away and it course was unknown, why destroy a family holiday with over the top remarks. With this information many of the guests packed up early and
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from ParadiseCoveResort, General Manager at Paradise Cove Resort
Responded 7 Mar 2020
Hi Lynsey and Stephen. WOW! We sincerely apologize that you feel you had such a bad experience with us! a) Our booking agency in NZ is highly professional and will always do everything possible to ensure that our guests are given the best possible service to make their travels as seem less as possible. b) As to your comments regarding the cyclone that was forming and how we were dealing with our guests at the time. A cyclone is a serious threat to the safety of everyone on the islands and we have to take every precaution to ensure the safety of our guests and all of us on the island. We cannot predict the course of a cyclone accurately so we have to prepare for the worst case scenario as well as follow the national authorities advisories as they are issued. This has a huge effect on all our guests travel plans so we prefer to give them advance options so they can plan accordingly. c) The fact that the cyclone was not a direct strike on us was a blessing for us and the villagers that would have been put in danger if this had happened. d) As for your comments about the relationship between the management team and our staff you could not be more wrong. We would never dress down a staff member as you call it, in front of a guest or behind the scenes. As you will see by the hundreds of comments prior to yours, we have a fantastic team here and that would not be possible without a great relationship between staff and management. e) Our villa’s are of the highest standard and maintained on a daily basis by a highly professional team. Unfortunately sometimes a place is just not the right fit for someone, and no matter how hard we try it just doesn’t work. We really tried to accommodate all your needs and were in daily communication with both of you. It would have been really nice if you had communicated your opinions to us directly so that they could have been dealt with. Best regards TEAM PARADISE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amanda1969 wrote a review Mar 2020
Larchmont, New York159 contributions181 helpful votes
My husband and I spent two full weeks at this resort, from 2/17-3/1. Two weeks gives you a lot of time to discover the good and the bad. There is so much good and almost no bad. This is an amazing, upscale, stunning resort. Im going to start by talking about the weather. We were in Fiji during the height of summer and "rainy season". Well...if this was the worst of Fiji weather, I cannot imagine how amazing the high season weather is, because we had 14 days of perfect, sunny weather. I think it rained about 45 minutes on our second day, and about 20 minutes one evening. Every day was 85 degrees with a lovely breese. The Yasawa islands are known to be the driest spot in Fiji, so even taking a trip in the height of low season, you should get mostly sunny weather. We stayed
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from ParadiseCoveResort, General Manager at Paradise Cove Resort
Responded 8 Mar 2020
Bula Vinaka Amanda Thank you so much for your amazing feedback, it means so much to the whole team. We are sorry you felt that our drinks are expensive at Fjd32 (Usd16) for the most expensive cocktail on our menu, there are many more affordable options available.. I am sure that you would agree that our meal plan of around Fjd200 (Usd100) for all meals per day at the level of cuisine that we deliver is not to bad a deal. We look forward to hosting you again some day soon. Vinaka Vakalevu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Naukacuvu Island area.
PRICE RANGE
$386 - $810 (Based on Average Rates for a Standard Room)
LOCATION
FijiYasawa IslandsNaukacuvu Island
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PARADISE COVE RESORT - Hotel Reviews & Price Comparison (Naukacuvu Island, Fiji) - Tripadvisor