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Best Western Statesville Inn
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Best Western Statesville Inn

Traveller (62)
King Room w/ Sofa (S)
Room & Suite (42)
Best Western Statesville Inn
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Avg. $188 /night, 11/14 - 11/15
$203
per night
$175
per night
$147
per night

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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About

4.0
#3 of 20 hotels in Statesville
4.2 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.1 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Statesville,NC, the Best Western Statesville Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Business Centre with Internet Access
Photo copier / fax In business centre
Baggage storage
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish, Hindi
Hotel links

Location

1121 Morland Dr, Statesville, NC 28677
4.0
4.0 of 5 bubbles810 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Best Western Statesville Inn garners appreciation for its exceptional value, offering guests clean and updated rooms at competitive rates, with the added bonus of being pet-friendly. Guests often commend the hotel staff for their professionalism and friendliness, contributing to a welcoming atmosphere that's further enhanced by the presence of cats. The inn's location is another highlight, providing easy access to the highway and local dining, all within a tranquil setting. While some amenities may be basic, the inclusion of a pool and complimentary breakfast are popular perks among travelers.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory

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810Reviews5Q+A89Room tips
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Detailed Reviews
Mountainsetc wrote a review Jun 2023
Charlotte, North Carolina
Hotel's Favourite
5.0 of 5 bubbles
Newly Renovated. Reasonable price. Very clean and modern looking. Staff was friendly and helpful. Great breakfast with lots of choices. This was As good as many higher priced hotels. Easy to reach from interstate. Area around the hotel quiet
Read more
Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TIKA SHAH, General Manager at Best Western Statesville Inn
Responded 6 Jun 2023
dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 704-881-0111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Tika Shah Manager Best Western Statesville Inn
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sally w wrote a review Sept 2022
Adairsville, Georgia
4.0 of 5 bubbles
This Inn is going through renovations. We were given a room on the second floor that had been renovated. The choice of furnishings and bathroom utilities are beautiful. My only complaint was there is no elevator and stairs are difficult for guests with mobility issues. They should have completed 1-2 rooms on the ground floor for those with mobility challenges. Mattress and bedding were comfortable and there was good water pressure -towels a little thin. Breakfast had a good choices and the coffee was good and hot. The breakfast attendant was friendly but could do a better job cleaning the tables after they were used.
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Review collected in partnership with Best Western
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Konasmother wrote a review Nov 2021
Monterey, Tennessee
5.0 of 5 bubbles
Heading home after a week on the Outer Banks, traveling with our 2 labs, we stopped for the night before journeying on. We had made reservations in July, and asked for a ground level room, away from activity, as pups get vocal over unaccustomed noises. This hotel has a layout that is absolutely PERFECT for pets! It’s a separate hallway area, with outside door that opens to pet area! Impressive!! The breakfast the following morning was very much appreciated as the last hotel where we stayed, advertised breakfast, but there wasn’t any. The food at BW was good, and sufficiently warm. Staff was exceptional, very helpful and friendly. One gentleman at checkout was a bit hard to understand but we survived. One complaint was the only vending machine with Diet Coke was out-of-order. Also, someone had parked in the handicap accessible area, and we were barely able to enter our vehicle in order to move it to a place to load our belongings. That wasn’t the fault of the hotel, although I did see the checkout employee in an area where he had to be aware of the inconsiderateness or stupidity of the offender. All in all, this was one of the best, most accommodating hotels we’ve visited in a long time. A bit hard to get to given all the construction in the area, but so worth it.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lakotadalton15 wrote a review Mar 2021
Pekin, Indiana
1.0 of 5 bubbles
I will not be returning to a best western ever again. It was absolutely disgusting. There was marijuana in my room, juice boxes, popsicle sticks, stains everywhere. I was supposed to be charged $82 a night because we did the multi night discount. However, since our room was so disgusting we left the first night. The manager said “I gave you a discount” so I ended up paying $84 after taxes. So the exact same price for a filthy room. The discount he gave was the multi night discount to keep us on that rate. Also, when I told him about the marijuana in our room he said “but you’re in a non smoking room”. The manager did not care what so ever.
My parents were also in another room that was disgusting.
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Review collected in partnership with Best Western
Date of stay: March 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bharat Desai, General Manager at Best Western Statesville Inn
Responded 1 Apr 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roadtrip93x wrote a review Jul 2021
Wadsworth, Ohio
2.0 of 5 bubbles
We arrived very late and was immediately concerned when the night desk auditor asked me to wait until she waited on another customer who arrived after me. When the customer declined the room and asked for an upgrade the red flags started to show up. I was then asked if I had a reservation, which I did, then asked for my ID; never asking me for my name. She then said that she would inspect the room with me. When my wife went in, she said that the room smells very bad, when I informed the staff, too bad you accepted the room. On further investigation, the floor was soaked with water from the a/c. It was terrible.

The only redeeming part was the breakfast; the staff member tending to the breakfast was excellent. The only reason I did not rate this a 1 was because of her efforts.

If staying here, check your room before accepting; for us, we'll look elsewhere.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Check your room before accepting, beware of rejected rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bharat Desai, General Manager at Best Western Statesville Inn
Responded 30 Jul 2021
hank you for completing the survey regarding your recent stay at our property. First of all let me thank you for being GOLD rewards member. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PrayforUkraine wrote a review Nov 2022
Lincolnton, North Carolina
5.0 of 5 bubbles
We booked our rooms on what is supposed to be a reputable site. There's nothing wrong with that, but I would recommend checking with the hotel (any hotel) beforehand to make sure you are getting the best rate.

My traveling companions requested a handicapped room. When we arrived, it turned out the booking agency had reserved two handicap rooms for an inflated price. Since there were no additional handicapped rooms available, the manager was unable to check me in. His name is Kushall and he really went to bat for us. It took about an hour of back and forth between us, Kushall and the terrible booking site to before the situation was resolved. I was refunded my money and able to get a reservation at the hotel for the real rate, which was much lower

The room was extremely clean and comfortable. The bed was so comfortable I could have skipped dinner and slept all evening. We were on the first floor, close to the ice machine. The noise was limited; I could hear the TV in the room next door and people going up the stairs. This stopped at a reasonable time.

Breakfast was okay. The woman who worked in that area was very nice. Choices were limited but the make-your-own was great. And delicious.

I have stayed in five star hotels and honestly this was better than some of them. I don't have a single complaint.

Thank you Kushall and the rest of the crew for providing a clean, comfortable place to stay. (Didn't see anyone from housekeeping but they deserve a shout out for a spotless room. And I regret not leaving a tip for a job well done.)
Read more
Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The rooms open to the outside. I am not as comfortable with this as with an interior room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TIKA SHAH, General Manager at Best Western Statesville Inn
Responded 4 Nov 2022
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 704-881-0111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Tika Shah Manager Best Western Statesville Inn
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristine S wrote a review Dec 2020
Napoleon, Ohio
1.0 of 5 bubbles
Lobby is very nice however, the rooms are not. Management needs to work with their housekeeping staff. There was food on the table in the room. Fingerprints on the stand that the tv sits on and no cover on the remote. I used clorox wipes to wipe down the table and any surfaces we would potentially touch...it was disgusting. This Best Western is not practicing good housekeeping let alone taking any extra measures to ensure safety during a pandemic.
Read more
Review collected in partnership with Best Western
Date of stay: December 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bharat Desai, General Manager at Best Western Statesville Inn
Responded 1 Jan 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightseer33547 wrote a review Oct 2021
3.0 of 5 bubbles
I recently was traveling from the Northeast returning to Florida. My wife and I stopped at the Best Western Statesville Inn, North Carolina. I asked for a non-smoking room and one where no pets were allowed. Upon entering the room it reeked of cigarette smoke so I returned to the check-in clerk and informed her someone had recently smoked in this non-smoking room. The clerk was very courteous and apologetic but stated there are no other rooms available to accommodate us. Being travel weary from driving 13 hours on the road we accepted the room. Still it smelled awful.
Read more
Review collected in partnership with Best Western
Date of stay: October 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BAH2739 wrote a review Nov 2021
Butler, Pennsylvania, United States
3.0 of 5 bubbles
The first room we were put in was horrible..dirty, smelled and was disgusting. We had a small emotional support dog with us so I assume it was the "pet friendly" room that was the cause. They moved us to another room and it was okay. The room was clean but this is an older hotel that was remodeled and you could tell. Beds were comfy and the breakfast was good. The woman who worked the breakfast was awesome! She went out of her way to make sure all the guests were happy and had everything they wanted. She kept everything stocked, clean and full. She told everyone to come back and see her...She made the stay worthwhile!
Read more
Review collected in partnership with Best Western
Date of stay: November 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kathrynfd84 wrote a review Jun 2021
Columbus, Ohio
1.0 of 5 bubbles
My room smelled like it used to be a smoking room, there were holes in the walls, bugs on the floor in the sink area, tile falling off the wall behind the toilet, the floors in the entry were filthy, tub floor was dirty, there was someone's hair and something dirty stuck to the shower walls, no shampoo in the little bottle provided, etc. This was absolutely gross and if my dog hadn't passed out right away after being worked up from the trip, I would have grabbed my bag and left immediately. I stayed so she could rest but I didn't sleep that night. Not like the guy outside my room on the phone talking and laughing would have helped me sleep anyway. I called the office twice about it but the young lady said she wasn't sure what to do because he was a large man and she didn't want to upset him. I said call the cops...isn't that obvious? In the morning when I let her know about how dirty the room was, she just said sorry. She offered a breakfast grab bag but there's no way I would trust their kitchen to be clean and I didn't take one. I was so happy to get out of there.
Read more
Review collected in partnership with Best Western
Date of stay: June 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bharat Desai, General Manager at Best Western Statesville Inn
Responded 2 Jul 2021
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sorry if we have miss to change your room to your satisfaction.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Konasmother
Monterey, Tennessee202 contributions86 helpful votes
As states “pets”, so I would think they would accept cats. Might call to them to make sure.
Answer from Stattesvilleinn
We do charge a $20 pet fee per night per room up to 2 per. We do not allow more than 2 pers. I hope this answer your questions.
Sue T asked a question Mar 2019
Lakewood, New York49 contributions5 helpful votes
How are the beds? Firm, soft, etc.
Answer from Sailor_G_USN
Waxhaw, North Carolina307 contributions57 helpful votes
Firm, not to hard, & comfortable
Answer from Stattesvilleinn
Dear Guest We do have smoking and Non-Smoking Rooms available. If you contact me I will verify what room type you booked. When we run out of Non-Smoking room some guest booked a room with Non-Smoking preference and if we have any cancellation we accommodate that. So if you have booked Non-Smoking room you will get Non-Smoking Room it is definitely not preference only. Feel free to contact me on 704-881-0111 and I will be happy to verify your reservation. Thanks Bharat Desai
Jeanene S asked a question Feb 2016
1 contribution
Nearby restaurants?
Answer from Scrappydoo2014
Bradford West Gwillimbury, Canada100 contributions20 helpful votes
There is a restaurant in the Ramada across the street. but if you go to Exit 50 which is not that far there are more choices. There was a listing of restaurants in the room folder and the lady at the front desc was more than willing to help us out with information.
Sonya O wrote a tip Oct 2024
1 contribution
1.0 of 5 bubbles
"Don't stay"
Read full review
Tjf4569 wrote a tip Sept 2024
Canton, PA683 contributions105 helpful votes
4.0 of 5 bubbles
"Make sure your door closes all the way and latches."
Read full review
Me wrote a tip Sept 2024
2 contributions
5.0 of 5 bubbles
"Bring removable shower bar if u need rail in shower "
Read full review
Climber32752280076 wrote a tip Jul 2024
1 contribution
5.0 of 5 bubbles
"Great place to stay!"
Read full review
Travel726474 wrote a tip Jul 2024
1 contribution
3.0 of 5 bubbles
"This hotel fills up after dark so get there earlier for best room choice. Bring air freshener."
Read full review
Not the right property for you?
There are more places to choose from in the Statesville area.
PRICE RANGE
$147 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western statesville hotel statesville, statesville best western
FORMERLY KNOWN AS
BEST WESTERN Statesville Inn
LOCATION
United StatesNorth CarolinaStatesville
NUMBER OF ROOMS
69
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN STATESVILLE INN | UPDATED 2024 Hotel Reviews & Price Comparison (NC) - Tripadvisor

Frequently Asked Questions about Best Western Statesville Inn
Which popular attractions are close to Best Western Statesville Inn?
Nearby attractions include Resettlers (1.0 km).
What are some of the property amenities at Best Western Statesville Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Statesville Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Statesville Inn?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Statesville Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Statesville Inn?
Conveniently located restaurants include Taqueria Tacontento, Charcoal Bar and Grill, and Waffle House.
Are there opportunities to exercise at Best Western Statesville Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Statesville Inn?
Yes, a clothes dryer and a washing machine are offered to guests.
Are pets allowed at Best Western Statesville Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Statesville Inn?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Best Western Statesville Inn?
Many travellers enjoy visiting Fort Dobbs (6.6 km) and Historic Sharpe House Statesville (2.7 km).
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