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Hilton Garden Inn Raleigh / Crabtree Valley

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Traveller (148)
Room & Suite (58)
Dining (8)
Overview
Hotel website
3912 Arrow Dr, Raleigh, NC 27612-4657 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn Raleigh / Crabtree Valley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (782)
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Traveller rating
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644
97
19
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6
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All reviews front desk indoor pool beautiful hotel recommend this hotel raleigh crabtree the entire staff rooms are spacious business or pleasure shuttle service up to date hotel staff room key omelet great place to stay business center business trip home away from home
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1 - 5 of 770 reviews
Reviewed 2 days ago via mobile

Excellent place for the price! Totally unexpected when checking in at the quality and amenities of this hotel. Not a single complaint except we couldn’t stay longer. Similar in price to the Hampton next door which is also nice but this place was a step...More

Thank Donna D
Hotel's Favourite
Reviewed 18 July 2018

We stayed 2 nights when we were in town for a family wedding. We got a slight price break because a block was reserved for the wedding. The decor was new, fresh and extremely tasteful. I ate at the restaurant for breakfast only one morning,...More

Thank ugagrad1987
Response from Arthur D, Front Office Manager at Hilton Garden Inn Raleigh / Crabtree ValleyResponded 7 August 2018

Thank you for taking the time to do a reveiw of your experience regarding your stay at our new Hilton Garden Inn Crabtree Valley in Raleigh! Glad to see you had a somewhat positive experience with us. We are pleased that you had a good...More

Reviewed 6 days ago via mobile

I had the opportunity to stay here for business about a month ago. I was so impressed with the cleanliness and service so I mentally noted I should return with my family one day. I had to return to Raleigh for work and this time...More

Thank 1pickymommy
Response from Arthur D, Front Office Manager at Hilton Garden Inn Raleigh / Crabtree ValleyResponded 5 days ago

Thank you for sharing your very gracious comments regarding your stay at the Hilton Garden Inn- Crabtree Valley! We are very proud of our entire staff for their continued efforts to provide friendly and exceptional service. Thank you so much for being a Hilton Honors...More

Reviewed 6 days ago

I recently stayed at this hotel and was very disturbed by the unprofessional treatment and lack of customer service by one of the front desk staff members. Here's the series of interactions I had with him: 1) I called the hotel the morning of my...More

Thank NeccoCh
Response from Arthur D, Front Office Manager at Hilton Garden Inn Raleigh / Crabtree ValleyResponded 5 days ago

Please accept my apology for the disappointment you experienced during your stay. Thank you for taking the time to share your experience about your recent stay at our hotel. As HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we...More

Reviewed 1 week ago via mobile

Had dinner here. The dish was well cooked. could contain more vegetables. The bread with grilled cheese was very tasty. The scampi’s could use some more spice. Personnel is very friendly. Prices are averageMore

Thank koenj815
Response from Arthur D, Front Office Manager at Hilton Garden Inn Raleigh / Crabtree ValleyResponded 5 days ago

We are pleased that you had a good stay with us and everything was satisfactory, but we want to be better than just satisfactory and good , we want our guest to have an exceptional experience here. We aspire to exceed our guests' expectations in...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
149
Price range
US$128 - US$243 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > Raleigh
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
149
Price range
US$128 - US$243 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > Raleigh
Photos
Traveller (148)
Room & Suite (58)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Nearby
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Questions & Answers
Ask a question
JAB419
13 April 2018|
AnswerShow all 3 answers
Response from Arthur D | Property representative |
Yes our pool is heated. Open from 8am until 10pm every night. Arthur
0
Votes
JAB419
13 April 2018|
AnswerShow all 3 answers
Response from faithwalknc | Reviewed this property |
Yes it is. Pool also is set up where you can almost walk into it. Best part of my stay. They also have pool towles at the pool.
1
Vote
pickyvol
8 February 2018|
AnswerShow all 4 answers
Response from Arthur D | Property representative |
15 minutes from NC State. Short highway drive.
1
Vote
Room Tips
"Ask for a room near the front of the building away from the highway."
waltermX8494BB
9 Jul 2018
Read review
"One large unit at the end of the parking lot is noisy, so avoid a room near that or at least go up several..."
touchstone277
6 Apr 2018
Read review
"Every room is great; wait till you see the bathroom mirrors! And the lighting is great - bright instead of..."
BridgetK782
6 Mar 2018
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"We stayed on the 4th floor room 4004. This room is positioned were you can see your car in the parking lot..."
bussaknowsall
28 Dec 2017
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