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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

Traveller (16)
Room & Suite (23)
Dining (1)
Overview
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921 Wake Towne Dr, Raleigh, NC 27609-7864 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (44)
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All reviews full kitchen comfortable room oatmeal front desk staff great customer service would stay here again chenek lawrence trader property
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1 - 5 of 44 reviews
Reviewed 5 weeks ago

I enjoyed my stay here. The staff was super friendly and helpful. I arrived at check in promptly at 3 pm and had to wait about 45 mins after check in time for them to clean my room. I was a little upset about it...More

Thank Jeannette Jenny B
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 5 weeks ago

Thank you for taking the time to share your wonderful review of Extended Stay America. We are delighted to read you liked the cleanliness of your room and the outstanding service provided by our staff, We look forward to your next visit with us.  ​​​​​​​ Sincerely, ...More

Reviewed 7 October 2018

This hotel is ok if it is your only choice. The staff is friendly and helpful. The management is trying to operate it on a shoe string. You have to go to the desk to obtain a extra roll of toilet paper. I went to...More

Thank zim314
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 8 October 2018

Thank you for being our guest. We are sorry to know you didn’t like our hotel policies and offer our apologies for the service issue you encountered while here. Your feedback has been shared with the concerned teams to ensure we step up our game...More

Reviewed 2 October 2018

The room smelled. It made me gag. The carpet was so filthy that my boyfriend took a shower and walked around for 5 minutes and I noticed his feet were filthy. We went to the front desk. They didn't have any other rooms. We were...More

Thank ConnieP757
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 2 October 2018

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

Reviewed 14 July 2018 via mobile

This location has two buildings. When I arrived the receptionist said we were in the right building, we unloaded our belongings, found this not to be the case. Had to reload everything, with no apology from the receptionist. Reservation could not be located until I...More

Thank Karen B
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 15 July 2018

Karen, thank you for choosing our hotel for your business trip. Although we are glad you liked our comfortable bedding, we are sorry for the difficulties you faced during your stay and the inconvenience it caused. Your comments have been discussed with the concerned teams...More

Reviewed 5 July 2018

I have been a resident of Extended Stay America North Raleigh East @ 921 Wake Towne Drive, Raleigh, NC 27609 for the past year and wanted to share my experience. I can summarize very easily. Manager Nancy Jackson and her staff (Chenek - front desk,...More

Thank tlbunn
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 6 July 2018

Tim, thank you for the glowing review of Extended Stay America. We’re glad to know you are enjoying your time with us and that the service provided by our wonderful staff met all your expectations so far. We want you to have a pleasant stay,...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
72
Price range
US$63 - US$95 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus Deluxe Studios
Also Known As
Extended Stay America Raleigh
Location
United States > North Carolina > Raleigh
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
72
Price range
US$63 - US$95 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus Deluxe Studios
Also Known As
Extended Stay America Raleigh
Location
United States > North Carolina > Raleigh
Photos
Traveller (16)
Room & Suite (23)
Dining (1)
Pool & Beach (1)
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Questions & Answers
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Room Tips
"I asked for the Handicap accessibility because of my mothers handicaps. These tend to be more convenient..."
jeannettejennyb
5 weeks ago
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"go to another hotel"
ConnieP757
1 Oct 2018
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"Even a continental breakfast would have been appreciated!"
robertfE1199XD
21 Jan 2018
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"Choose a different hotel"
drrudydc
18 Nov 2017
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