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Candlewood Suites Jacksonville, an IHG hotel

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119 Penny Ln, Jacksonville, NC 28546-7169
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$76
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Free cancellation until 30/01/22
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US$76
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Free cancellation until 30/01/22
Expedia.comUS$76
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (48)
Room & Suite (19)
Pool & Beach (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Jacksonville, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 29 hotels in Jacksonville
Location
Cleanliness
Service
Value
At Candlewood Suites Jacksonville, NC, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high speed Internet. Candlewood Suites Jacksonville, NC is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. Candlewood Suites Jacksonville, NC provides our guests a free fitness center and a comfortable place to do laundry in our Free Guest Laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Parking
Wifi
Outdoor pool
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet

Location

Full view
42Car recommended
Grade: 42 out of 100
34Restaurantswithin 1 km
0Attractionswithin 1 km
118Reviews1Q+A16Room tips
Traveller rating
  • 55
  • 28
  • 11
  • 9
  • 15
Time of year
Traveller type
Language
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Popular mentions
Blank wrote a review Oct 2020
2 contributions
Low water pressure Dirty and filthy room upon arrival Dishes in dishwasher that said they where clean and they still had food on them . Shower was dirty on bottom and air vent for shower area covered in dust . People digging in dumpsters . front desk lady needs to learn to speak up When telling you information about information about hotel
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Date of stay: September 2020Trip type: Travelled on business
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Response from IHG Service, Owner at Candlewood Suites Jacksonville, an IHG hotel
Responded 17 Oct 2020
Hello Jytgvjibcc, Thank you for staying at our Candlewood Suites Jacksonville and taking the time to send us your feedback. IHG constantly wants to make each stay comfortable. I'm concerned with learning about the room's cleanliness. I'm sorry that Housekeeping missed the chance to completely deal with the room. The situation you described is certainly not ideal. Your thoughts have been shared with the housekeeping team and this will be addressed rightly. Our maintenance team has also been alerted about the low water pressure. I have shared your comment with our Hotel Management for review and the necessary improvements needed on our end. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and hope you will allow us to serve you again in the future. Warm thoughts, Deborah R. Case Manager IHGService
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David wrote a review May 2020
Fort Worth, Texas1 contribution
We are a commercial roofing company that is working at the Camp Lejeune Military Base that is close by. The Candlewood Suites Staff have been more than accommodating during out stay. We have been staying at this location from October of '19 to now May '20. Amanda and Nadia are fantastic to work with. Ask for them by name and they will take care of what ever your needs may be schedule wise and have always provided us with very competitive room rates since day one. They treat us like we are locals now that we have been there so long. if your ever in the area and need an extended stay with kitchenettes with all that you need to survive for weeks or months on end then Candlewood Suites Jacksoville NC is your place to be.
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Date of stay: April 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: single and double rooms are both very accommodating.
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Sharon H wrote a review Aug 2019
Four Oaks, North Carolina117 contributions83 helpful votes
When we first arrived, the entire parking lot was roped off due to being resurfaced. I told the manager that my friend and I were both disabled and this would not be very convenient. Other than offering to help us with the luggage, he just told us where we could park. (In all fairness, he did give us each a bottle of water) The room really needed to be updated and when I reserved this room, it was not explained to me that there was no daily maid service. I personally, would not stay here again.
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Date of stay: May 2019
2 Helpful votes
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Response from IHGService, Guest Relations Manager at Candlewood Suites Jacksonville, an IHG hotel
Responded 14 Sep 2019
Hello Sharon H, Thanks for staying with us and for leaving a review. I am sorry to learn about the parking situation, the room condition and the level of service you received. This is not the kind of experience we want our guests to have. I have alerted the hotel management of your review, and I trust that they will improve their facilities and amenities. Once again, thank you for the stay. We hope you give us another chance once you come back to the area. Best Regards, John O Case Manager IHGService
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FLYBYU wrote a review Jul 2019
Hopkinsville, Kentucky141 contributions48 helpful votes
Convenient place to stay. It was clean, quiet, and close to several food options. Staff was very good and helpful. DVD player did not work, they replaced it with one that was only slightly better. Kitchenette is nice. Furnishings seem worn.
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Date of stay: July 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Adventurer365836 wrote a review Jun 2019
30 contributions21 helpful votes
The rooms are on par for the candlewood level. No complaints but it is not 5 star hotel nor is it intended to be one. Jacksonville NC doesn't have a ton of options and does book pretty quickly so you have limited options. The hotel is ok but keep your expectations on par.
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Date of stay: May 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$81 - US$138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites jacksonville hotel jacksonville
LOCATION
United StatesNorth CarolinaNorth Carolina CoastJacksonville
NUMBER OF ROOMS
105
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Frequently Asked Questions about Candlewood Suites Jacksonville, an IHG hotel
What are some of the property amenities at Candlewood Suites Jacksonville, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Candlewood Suites Jacksonville, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Jacksonville, an IHG hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Jacksonville, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Jacksonville, an IHG hotel?
Conveniently located restaurants include Wasabi, Texas Roadhouse, and Cracker Barrel.
Are there opportunities to exercise at Candlewood Suites Jacksonville, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Candlewood Suites Jacksonville, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Jacksonville, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Candlewood Suites Jacksonville, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.