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Del Lago Resort & Casino

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Traveller (62)
Room & Suite (32)
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About

Location
Cleanliness
Service
Value
A Better Way To Stay When you make a reservation at the area’s only non-tribal casino and hotel, prepare to be wowed. 205 luxurious rooms and Suites with beds more comfy than home. Services that make everyone feel like a high roller. Spa treatments to soothe and rejuvenate, and truly make your stay unforgettable. Upscale shopping opportunities that bring the best of Fifth Avenue directly to you. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Heck, we even offer specials and deals that can turn an average weekend into a spontaneous getaway!
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Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Charming
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
45Car recommended
Grade: 45 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
275Reviews
101Photos
17Q+A
69Room tips
Traveller rating
  • 203
  • 39
  • 16
  • 9
  • 8
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
My boyfriend and I stayed at Del Lago over the weekend as a special treat to celebrate Valentines Day and our anniversary. When we first arrived, our initial thought was the place is absolutely gorgeous. Everything was very fancy, they even offered free champagne! Upon reaching
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+2
This was our first time staying at Del Lago, and we couldn’t have been more pleased. Valarie at check in went above and beyond to correct a error with the room. She made the whole experience smooth and pleasant with her exceptional customer service. The room was immaculate with
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This casino was very clean and had friendly employees. Some people even had some luck there. The buffet was delicious! We were even able to order a personalized cake there. I will definitely go back and recommend it to others.
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Response from Kristie S, Guest Relations Manager at Del Lago Resort & Casino
Responded 6 days ago
Thank you for your review! We look forward to seeing you again soon!
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Me and my husband decided to stay at the Del lago resort on February 1st to celebrate our anniversary. The casino is so beautiful and I was very excited we chosed Del lago. Upon entering our king suite I knew we made a good choice. Unfortunately as we settled in we noticed urine
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Response from Kristie S, Guest Relations Manager at Del Lago Resort & Casino
Responded 2 weeks ago
Thank you for your review, Sonya. We truly apologize for this poor experience. This is not the type of stay we'd like for any of our guests to have with us. Please direct message us with your email and/or phone number.
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A pleasant surprise for us as we took a break from driving Interstate 90. Lots of parking, a nice building and inside, good food and lots to do. We stayed a few hours but didn't see everything. What we did see were friendly staff, happy people, good food, and a fun
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Response from Kristie S, Guest Relations Manager at Del Lago Resort & Casino
Responded 4 weeks ago
Thank you for your review! We are glad you were able to stop in to see us and look forward to having you back again soon!
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Wine and Cheese in room
Photo provided by managementDel Lago Resort & Casino
Junior Suite with Balcony
Photo provided by managementDel Lago Resort & Casino
King Superior Room
Photo provided by managementDel Lago Resort & Casino
Superior King
Double Queen Room
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1234567
I had a suite and there was a very large shower. There were no tubs even though my suite had 2 bathrooms. Maybe they want people to soak at the resort spa?
0 votes
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Because it’s a brand new resort, I would think it is up to modern code standards and they have wheelchair accessible rooms. We had two bathrooms in our suite that had very wide doorways. The shower in the main bathroom was huge, without a tub.
1 vote
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Call the Casino. I have no idea, we were in a group.
0 votes
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I am not sure
0 votes
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What do drinks/beer cost?
I am sorry I can't answer that, we only had non alcoholic drinks. I do know that you can order drinks right from the slot machine you are playing.
0 votes
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1234
"Try to get a room close to the elevator."
"No tip all rooms are excellent"
"Did not stay "
"love the lotions that are supplied in the bathroom and the robes are so soft."
"Room was a king size bed, lots of various pillows available. Shower is wonderful. Will definitely stay again!"
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PRICE RANGE
US$121 - US$459 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesWaterloo
NUMBER OF ROOMS
205
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