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Happy Journey Motel

  • Excellent0%
  • Very good14%
  • Average7%
  • Poor14%
  • Terrible65%
  • 26 Sep 2017
    “Decent for the price.”
  • 24 Jul 2016
300 N Genesee St, Utica, NY 13502-2318 See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Room Service
Wheelchair Access
Laundry Service
1 Star accommodation
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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1 - 5 of 14 reviews
Reviewed 27 September 2017

This is not a luxury accommodation, but for the price it was clean and VERY close to the freeway. Many restaurants close by. The bathroom door did not shut properly but there was a big minifridge and a nice TV. Rooms were smallish but ok...More

Date of stay: September 2017
Thank Eddie B
Response from HappyJourneyMotel, webmaster at Happy Journey MotelResponded 4 October 2017

Dear Guest, Thanks for your comments. I’m happy you had a good experience with us although I regret that we couldn’t completely satisfy you. I apologize. we will continue to improve our services and infrastructures. We look forward for your visit. Sincerely, Hotel Manager

Reviewed 24 July 2016 via mobile

Take that how you want!!!! But this motel had me feeling some type of way. That's all. I've never had quite an experience like this. WOW. If you are ever in Utica, please take the time to Visit. The room was a mosaic, beautiful carpet...More

Date of stay: July 2016
2  Thank ajlockwo3
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, What an unusual set of comments about our hotel here in Utica. Thank you so much for commenting. Since you seem in a good mood about our stay, I must assume you had a good experience. We take real pride in this hotel...More

Reviewed 7 April 2016

This was the first motel we came across as we left the highway so we decided to give it a go. The room was not clean, desperately needed a vacuum and a good scrub of the walls. The bathroom looked to be recently renovated but...More

Date of stay: April 2016
2  Thank Patricia645
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you...More

Reviewed 4 September 2015 via mobile

Yikes, last minute hotel. Accepted pets ($10 more) small and kinda musky smell. Sheets and blanket seemed clean but stained ick. Please invest in new linens would make a big difference. Shower was ok, TV was not that great. No coffee in room. Probably would...More

Date of stay: September 2015
2  Thank DebbieME1970
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

Reviewed 21 April 2015

If you choose to stay here.. PAY CASH!!! DO NOT use your credit card. I checked in at 12:02am and at 12:45am they manually ran my card and charged $300 under RS Cleaning thru a cell phone or ipad device. The address for the cleaning...More

Date of stay: April 2015
6  Thank somewon2015
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. If any billing issue remains, please contact us directly for quick resolution. We rely on guests like you to tell...More

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Welcome to Happy Journey Motel, your Utica “home away from home.” Happy Journey Motel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after More year. Close to St. Joseph & St. Patrick Church (2.5 km), a popular Utica landmark, Happy Journey Motel is a great destination for tourists. Happy Journey Motel offers guests an array of room amenities including air conditioning, a telephone, and a desk. Guests arriving by vehicle have access to free private parking available nearby. Also, getting online is possible, as Happy Journey Motel offers free wifi. While in Utica be sure to experience local filet mignon favorites at Delmonico's Italian Steakhouse, The Tailor and The Cook, or Ocean Blue Restaurant and Oyster Bar. Best of all, Happy Journey Motel makes it easy to experience some great Utica attractions like Adirondack Distilling Company, which is a popular distillery. Happy Journey Motel puts the best of Utica at your fingertips, making your stay both relaxing and enjoyable. Less
Hotel class
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$70 - US$76 (Based on Average Rates for a Standard Room)
Also Known As
Happy Journey Hotel Utica
United States > New York > Utica
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$70 - US$76 (Based on Average Rates for a Standard Room)
Also Known As
Happy Journey Hotel Utica
United States > New York > Utica
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Utica Zoo
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Room Tips
"WiFi worked excellently!"
26 Sep 2017
Read review
"close to thru way but so are others. do not stay here unless paying cash"
20 Apr 2015
Read review
"stay at red roof"
24 Aug 2014
Read review
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