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Comfort Inn Staten Island

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Traveller (29)
Room & Suite (81)
Dining (23)
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Ratings and reviews
  • Excellent43%
  • Very good31%
  • Average12%
  • Poor8%
  • Terrible6%
Travellers talk about
“front desk”(84 reviews)
“rooms are small”(20 reviews)
“new york”(27 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Fitness centre
Multilingual Staff
Pets Allowed
Facilities for Disabled Guests
Business Centre
Housekeeping
Shuttle Bus Service
2 Star Hotel
The Staten Island Comfort Inn is conveniently situated in the heart of Staten Island, one of NYC's boroughs. Our ideal location is close to Newark Liberty Int'l. Airport and northern New Jersey's main business corridor. Comfort In provides complimentary Shuttle service to Staten Island...
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Location and contact
310 Wild Ave, Staten Island, NY 10314-4710
11.8 km to Newark Liberty Intl Airport
15 restaurants are within a 2 km radius
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
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All reviewsfront deskrooms are smallnew yorkcruise terminalthe king size bedfree shuttlebreakfast roomhotel is locatedthe holiday innhot breakfastwaffle makeryogurtbeds were comfortablebreakfast staffclean hotelminute driveparking lot
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1 - 5 of 345 reviews
Reviewed 18 May 2018 via mobile

May 4th and 5th stayed with my husband. Pros: Front desk workers were extremely nice and night security guard was also very helpful and friendly. That’s it.... Cons: Where do I start? Smallest room we have ever stayed in on Staten Island and we stay...More

1  Thank Kidzmom05
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 19 May 2018

Dear Kidzmom05, Thank you for taking the time to leave us your feedback. We want to extend our sincere apology for the issues experienced during your visit. Your comments for each issue have been forwarded to the specific department head to ensure corrective action is...More

Reviewed 1 May 2018

The Comfort Inn is the one furthest from the road. There's three hotels there and they all look pretty much the same. My stay was good. The room was clean, and quiet. Breakfast was good, and staff was friendly.More

Thank Kenda L
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 4 May 2018

Dear Kenda L, Thank you so much for taking the time to leave us your feedback. We are delighted we were able to provide a good overall experience during your recent visit. Our staff works hard to ensure both service and product are top notch...More

Reviewed 29 April 2018 via mobile

We had a good stay here. The rooms are clean and comfortable, not spacious. But it’s a good value, very clean, and convenient on the West Shore Expressway a few minutes south of the Goethals Bridge. If looking for basic sleeping accommodations, this is a...More

1  Thank cararro
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 2 May 2018

Dear cararro, Thank you for taking the time to leave us your feedback. We are delighted your had a good experience and our property location was convenient for your trip. We hope to see you again soon to provide the best possible overall experience!

Reviewed 12 March 2018 via mobile

We stayed for several nights for a sports event on the island at the ocean breeze track and field facility. The sheet on one bed was stained. They have limited channels on their TV'S, showtime being the only movie channel. Surprisingly they did not have...More

2  Thank Ken133
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 14 March 2018

Dear Ken133, Thank you for taking the time to leave us your feedback. We apologize that we were unable to meet and exceed your expectations. We were experiencing some technical difficulties with out satellite services due to the weather during this time and the issue...More

Reviewed 28 February 2018 via mobile

I was here for work. 16 days. The room was the smallest room I've ever stayed in. If you open the dresser drawers you could stand between them and the bed. No refrigerator or microwave. They would have had to put them on the desk....More

Thank Ted S
Response from HI Express S, Manager at Comfort Inn Staten IslandResponded 1 March 2018

Dear Ted S, Thank you for taking the time to leave us your feedback. We are saddened to hear your overall experience was not ideal due to the room size and we apologize for this. Unfortunately, since we are considered a New York City property,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Multilingual Staff
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$112 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$112 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (29)
Room & Suite (81)
Dining (23)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (8)
Questions & Answers
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moose753
18 May 2018|
Answer
Response from Ted S | Reviewed this property |
Major Suckage!!!!
0
Votes
lexiii0117
3 March 2018|
AnswerShow all 4 answers
Response from acmemc | Reviewed this property |
Since you are in New York itself why don't you give them a call ?
0
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brandy6988
16 March 2017|
AnswerShow all 4 answers
Response from Robert H | Reviewed this property |