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The Staten Island Comfort Inn is conveniently situated in the heart of Staten Island, one of NYC's boroughs. Our ideal location is close to Newark Liberty Int'l. Airport and northern New Jersey's main business corridor. Comfort In provides complimentary Shuttle service to Staten Island...
All reviewsfront deskrooms are smallnew yorkcruise terminalthe king size bedfree shuttlebreakfast roomhotel is locatedthe holiday innhot breakfastwaffle makeryogurtbeds were comfortablebreakfast staffclean hotelminute driveparking lot
May 4th and 5th stayed with my husband.
Pros: Front desk workers were extremely nice and night security guard was also very helpful and friendly. That’s it....
Cons: Where do I start? Smallest room we have ever stayed in on Staten Island and we stay...More
1 Thank Kidzmom05
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 19 May 2018
Thank you for taking the time to leave us your feedback. We want to extend our sincere apology for the issues experienced during your visit. Your comments for each issue have been forwarded to the specific department head to ensure corrective action is...More
The Comfort Inn is the one furthest from the road. There's three hotels there and they all look pretty much the same. My stay was good. The room was clean, and quiet. Breakfast was good, and staff was friendly.More
Thank Kenda L
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 4 May 2018
Dear Kenda L,
Thank you so much for taking the time to leave us your feedback. We are delighted we were able to provide a good overall experience during your recent visit. Our staff works hard to ensure both service and product are top notch...More
We had a good stay here. The rooms are clean and comfortable, not spacious. But it’s a good value, very clean, and convenient on the West Shore Expressway a few minutes south of the Goethals Bridge. If looking for basic sleeping accommodations, this is a...More
1 Thank cararro
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 2 May 2018
Thank you for taking the time to leave us your feedback. We are delighted your had a good experience and our property location was convenient for your trip. We hope to see you again soon to provide the best possible overall experience!
We stayed for several nights for a sports event on the island at the ocean breeze track and field facility. The sheet on one bed was stained. They have limited channels on their TV'S, showtime being the only movie channel. Surprisingly they did not have...More
2 Thank Ken133
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 14 March 2018
Thank you for taking the time to leave us your feedback. We apologize that we were unable to meet and exceed your expectations. We were experiencing some technical difficulties with out satellite services due to the weather during this time and the issue...More
I was here for work. 16 days. The room was the smallest room I've ever stayed in. If you open the dresser drawers you could stand between them and the bed. No refrigerator or microwave. They would have had to put them on the desk....More
Thank Ted S
Response from HI Express S, Manager at Comfort Inn Staten IslandResponded 1 March 2018
Dear Ted S,
Thank you for taking the time to leave us your feedback. We are saddened to hear your overall experience was not ideal due to the room size and we apologize for this. Unfortunately, since we are considered a New York City property,...More