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I had never stayed at a Microtel before, and I was pleasantly surprised by the overall quality of this hotel for the price. It looks new and was very clean. Our room was very small so don't expect to have much room for seating or...More
Wonderful new facility. Pleasantly welcoming. Very nice room which was nicely appointed. Nice breakfast with many choices, both hot and cold, including healthy ones. Check in and out went smoothly. Normally I stay at a different hotel when in the area but I have a...More
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1 Thank nancy g
Response from Bonnie M, General Manager at Microtel Inn & Suites Penn Yan Finger Lakes RegionResponded 5 July 2018
Thank you for your 5 Star review of our hotel located in the beautiful Finger Lakes! I am pleased to see you found the hotel to be pleasant and welcoming. We look forward to all of your future visits!
Front desk manager, Bonnie, is the best! She was swamped this morning with a full house while the employee that manages the morning breakfast bar never showed. Bonnie worked double time to check out customers and keep breakfast running smoothly, all with a huge smile...More
From the time I called to book a room to the moment we checked out I was very impressed with the price, the customer service, and the quality of the room. Calin was a great person to interact with. Good sense of humor but also...More
the staff was very nice , but well under staffed for the hotel. Busy weekend for the nascar race and only one staff mamber on both nights at checked-in time and evenings. Food running out both mornings, customer not to happing. Room very clean, but...More
Response from Bonnie M | Property representative |
We try to keep all our pets on the first and second floor. When making your reservation simply ask the front desk staff if a third or fourth floor room is available... More
We try to keep all our pets on the first and second floor. When making your reservation simply ask the front desk staff if a third or fourth floor room is available.
Front Desk Manager