James Motel
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James Motel

370 State Route 17m, Monroe, NY 10950-4400
Traveller (33)
Had a great night
Room & Suite (5)
Bathroom (3)

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About

3.5
#1 of 1 motel in Monroe
4.4 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.5 of 5 bubbles
Value
The Property is under new management from May 2016. All rooms are upgraded.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Room features
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Family
87Reviews5Q+A17Room tips

Reviews
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Detailed Reviews
Bob2580 wrote a review Nov 2018
New York City, New York
4.0 of 5 bubbles
We got a room that looked a lot like the photos on Tripadvisor. The bed was supportive and linens were crisp and comfortable. Many nice touches. There's a desk with a power outlet right on the lamp base just like in more expensive hotels. Reading lamps on the bed headboard. A chaise lounge. Nice set of towels and toiletries. Fancy "waterfall" type of bathroom faucet and square "bowl" style sink. Our room 103 was on the ground floor and we parked right next to the door.

The outside temps were in the 40's but we were comfortable with the electric baseboard heat controlled by a thermostat in the room. There is an a/c unit, but we did not attempt to test if it was working.

On the downside, the bathroom door needed to be painted to cover up a dent, the vanity is supported by 2x1's that were not painted, and the ceiling had water stains.

Overall, my wife and I enjoyed our stay despite the imperfections because we saved a bunch of bucks rather than going to a chain hotel. I read from other reviewers that the motel was recently remodeled, so give them some time and the family some business!

One last thing - the room had relatively new plush shag carpet. I'm not sure how long that would last or stay clean.
Read more
Date of stay: October 2018
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Ask to see the room first in case you're worried about unfinished surfaces.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anothermemory wrote a review Aug 2018
Sea Cliff, New York
4.0 of 5 bubbles
I needed a dog friendly affordable room for the night. There is a small dog fee which is certainly understandable and far from some of the insane fees that I was quoted by other hotels. My room was clean and comfortable. Microwave and coffee machine was a plus. Towels were lovely. A/C worked well. The owners were a pleasure and very welcoming. Great location also.
Read more
Date of stay: August 2018
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: I stayed in room 103.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mulciber wrote a review Sept 2018
New York City, New York
4.0 of 5 bubbles
This is a family-run business and the owners are lovely. Yes, it defines ramshackle in many ways. The carpentry is so improvisational as to border on the bizarre. But my point in giving it a considerably high rating is that the new owners are at least trying to make sure visitors are comfortable. The rooms are large and clean, and the front office is responsive. The James respects visitors, and I respect that. If you're looking for a room in the area on a budget I doubt you can do better. Left us with positive feelings all around.
Read more
Date of stay: August 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer G wrote a review Oct 2020
1.0 of 5 bubbles
This is a basic roadside motel in a beautiful region. But it's really rundown on the outside. Window panes and curtains are unmatched and a bit foreboding. Room was basic/fine sort of but lots of murky wall damage that suggests rough times. Haze of pot smoke from other rooms and just an aura of iffiness resulted in our paying but not staying. We didnt not fight for refund since their policy was firm but we were just happy to leave and drive into the wee hours of the morning.
Convenient that they allow pets since our dog hung out there while we went to event but even that felt iffy. What could improve the James-- hard to say. Aesthetic sure but also I guess vibe. But you get what you get. Allowing a pet was the reason we said there but in fact we didnt really stay!
Read more
Date of stay: October 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonia C wrote a review Jul 2023
1.0 of 5 bubbles
this is literally a crack den & the photos will say it all.
booked a room w 3 beds but was told at check in that one of “the beds” was a mini couch. not long enough for human legs. check in woman was kind enough to offer another another room, and her service was great. however both rooms were filthy, stained carpets, dirty microwaves, very weak air conditioning, & unclean linen which smelt like whoever stayed there before… there was a bandaid and long strands of hair in one the beds. clearly hadn’t been cleaned for God knows how long.
worst part was this stain on one of the beds. abominable. never experienced anything like this level of filth in my life. clearly the maids are not even remotely doing their jobs - which is unacceptable. this place is gross and disgusting and frankly should be shut down.
there wasn’t even soap in the bathroom to wash your hands. I felt cleaner not showering then I would have showering in this hell hole
Read more
Date of stay: July 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patti C wrote a review Jul 2022
5.0 of 5 bubbles
Don't be fooled by the outdated appearance - this property is under new management since January 2022 and they are making renovations. The prices are extremely reasonable and best of luck finding a better price.
The rooms are clean and good night's rest!
We are spending the summer in Monroe NY to be close to surrounding family. My room has been renovated - new floors, newer bathroom, freshly painted, a/c works great and clean,
The new management is awesome as well, always friendly and accommodating our needs.
Read more
Date of stay: June 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Accessibility, renovations and within budget friendly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bret_1n wrote a review Dec 2012
Stony Brook, New York
2.0 of 5 bubbles
Where do I begin? I stumbled across the James Motel after my car broke down on the highway at 5PM on a Friday night. Being a poor college student, my options were very limited as to where I could stay so the $60 James Motel seemed like a nice alternative.
Upon walking into the main office I was greeted by an older woman with a face filled joy. She offered me a room for $60 flat and we performed this service "under the table" so I didn't have to pay tax for the night. Watch out IRS!

Anyways, I get the key to my room and I upon opening the door I was punched in the face by the world's strongest smell of mold and decay. I turned on the dimly light lamp in the corner and was shocked by the condition of the room I was granted for the night.
First off, the carpeting in the room was freshly laid, however, it was not cut right. The extra carpeting was curled up against the wall. The Air Conditioner was barely usable, sounded like a 747 taking off, and was older than my great-great grandmother. The mini-fridge was a nice touch... had it not contained over 3 species of mold. The shower was a treat! It was protected by a nice layer of black fuzzy mold and I had to tie my feet up in garbage bags in order to even step into it. I didn't touch a single wall of the shower in fear of catching a skin eating disease. On a positive note, the toilet was clean and flushed!!

The bed was manageable. To be honest, I didn't even lift up the sheets. I couldn't even bare to look at what would be underneath. I grabbed my emergency blanket from my trunk and slept on top of the 100% nylon comforter. I had to move the bed to retrieve a dropped item at one point in the morning and when I did, the headboard fell on me because it was not attached to the frame. I looked down to inspect this and was greeted by over 40 ketchup packets between the bed and bed frame. Apparently, the "cleaning staff" had just overlooked this before giving me the room for the night.

All in all, I made it through the night. The hotel was on a main road and very easy to find. The main counter worker was very nice. Great service at the desk, life-threatening conditions in the rooms. It was like a real life game of Survivor!

I gave them 2 stars because I didn't get shot and I walked away physical unscathed.
Read more
Date of stay: August 2012
3.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Stay in your car in the Walmart parking lot.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madhavi J, Owner at James Motel
Responded 13 May 2016
Well I apologize for not so great stay at the motel. The motel is under new management and all rooms are upgraded. If you visit this area, feel free to call me directly and I will give you one of our upgraded room. 845-238-5293
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vientocalma wrote a review Sept 2011
Las Palmas de Gran Canaria, Spain
2.0 of 5 bubbles
Pros:
Big room. Free wifi (but very weak signal). Carpeting recently done due flooding.

Cons: (Facts)
Various sizes of human hair on bathroom and bed sheets. At least 3 types of bugs living and/or lurking around the room. Huge humidity inside, including bed lining. (Aparently in a consecuence of the Irene Hurricane) Holes on the blanket, a sweat-yellow pillow.
The paint on the walls is so thick you can't even close the bathroom door. Furniture that shows worst taste of the whole XXth. century.

All of this for $70.
Read more
Date of stay: September 2011
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madhavi J, Owner at James Motel
Responded 13 May 2016
Thank you for taking time to write review. The motel is under new management and all rooms are upgraded.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YemanjagoestoVegas wrote a review Aug 2018
Chicago, Illinois
1.0 of 5 bubbles
It's midnight, I'm tired from a long drive and I frantically book the James Motel online from my phone which looked like the best deal in this little area. I receive the receipt and realize that I've made a mistake -- now that it was midnight I was automatically being booked for the next night, not the one I actually needed. I drive over anyway, hoping that they'll be nice and understanding people. No such luck. I approach the front desk to try to get a room and it turns out they're all booked up. I ask the man if I can get a refund and he says that I'll have to figure that out through Expedia. I say ok, I'll call them but they're going to call you.. He avoids eye contact and doesn't seem to want to respond. After I ask again he says there won't be a refund as it's 24 hours and that's that. I ask well don't you care about reviews? At that moment, a woman runs out with an aggressive look on her face and starts screaming at me. She declares that it's my fault that I had all the information, and go ahead, write the review. I say ok, and I walk back to my car. When I call Expedia, I explain what happened. They attempt to call the management to get me a refund and surprise surprise, the woman, who says she's the owner, tells them she's already made up her mind. What's even more amazing is she makes up a story to the customer service agent that I was drunk when I came in. So on top of everything they lied to try to discredit me. The Expedia customer service person said she fully believed me and could tell that I was perfectly sober and earnest, but that unfortunately there was nothing further she could do for me. I have no idea what the rooms are like on the inside, but I can tell you that dealing with these folks was unfortunately very unpleasant and disappointing. And it certainly didn't help me get a good night's sleep that night.
Read more
Date of stay: June 2018
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jdballou wrote a review Jul 2018
Arlington, Virginia
5.0 of 5 bubbles
I was looking for a way to break up my trip from Vermont to Virginia. And this part of NY was just about half-way.

Perfect.

Then I found this motel on TripAdvisor and saw the excellent ratings for a very good price. And booked it.

Excellent, comfortable room - all looked new - bathroom tiles, carpet, bed and pillow linen. Very comfortable.

Very friendly owner checked me in. The place was fully booked because it was rainy and apparently through-hikers on the Appalachian Trail book here to take a break.

Anyway, I will definitely be back here to break up my next VA/VT trip - particularly if I am driving alone.

It's great when one finds these kinds of great deals!
Read more
Date of stay: July 2018
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy P asked a question Oct 2017
Price per night
Answer from themplusme
Staten Island, New York11 contributions19 helpful votes
$120 per night
Answer from Madhavi J
Monroe, New York
Yes you can. We will hold your package in front office.
RAJR asked a question Aug 2016
Essex, Vermont
Do you allow pets? Any additional fee for pet?
Answer from Madhavi J
Monroe, New York
Yes, James Motel is pet friendly motel. Fee is $ 10 per pet per night.
Laís asked a question Feb 2017
Sao Paulo, SP8 contributions
Can I book a room even being under age? I am 20
Answer from Madhavi J
Monroe, New York
Yes you can book the room even being under age.
Patti C wrote a tip Jul 2022
1 contribution
5.0 of 5 bubbles
"Accessibility, renovations and within budget friendly"
Read full review
michael r wrote a tip Mar 2019
Tallahassee, Florida10 contributions5 helpful votes
3.0 of 5 bubbles
"Quiet and roomy"
Read full review
Bob2580 wrote a tip Nov 2018
New York City, New York40 contributions55 helpful votes
4.0 of 5 bubbles
"Ask to see the room first in case you're worried about unfinished surfaces."
Read full review
Michele R wrote a tip Sept 2018
1 contribution1 helpful vote
5.0 of 5 bubbles
"Rooms on the ground floor are very accessible."
Read full review
Anothermemory wrote a tip Aug 2018
Sea Cliff, New York9 contributions12 helpful votes
4.0 of 5 bubbles
"I stayed in room 103."
Read full review
Not the right property for you?
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LOCATION
United StatesNew YorkMonroe
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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JAMES MOTEL | Reviews (Monroe, NY) - Tripadvisor

Frequently Asked Questions about James Motel
Which popular attractions are close to James Motel?
Nearby attractions include Ruach HaChaim (0.7 km), Apex Brewery (0.2 km), and Harriman Army-Navy (0.8 km).
What are some of the property amenities at James Motel?
Some of the more popular amenities offered include free wifi, free parking, and a 24 hour front desk.
Which room amenities are available at James Motel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at James Motel?
Yes, free parking is available to guests.
What are some restaurants close to James Motel?
Conveniently located restaurants include Villa Positano, Tre Angelina, and Yune's Sushi.
Are pets allowed at James Motel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to James Motel?
Many travellers enjoy visiting Museum Village Inc (4.1 km).
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