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About
#1 of 3 hotels in Karaka
Location
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Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Outdoor furniture
24-hour front desk
Street parking
Restaurant
Complimentary tea
Laundry service
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Room features
Air conditioning
Room service
Telephone
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
8 Hinau Road, Karaka, Auckland 2113 New Zealand
Getting there
Car HireSee all Karaka car hire
47Reviews1Q+A10Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Stayed here mid October 2023. After a long flight from the UK into Auckland, we picked our hire car up and chose the Doubletree in Karaka for one night to unwind before embarking on a 3 week tour of NZ. We could not have chosen better. Located south of Auckland city and right on the SH1, it's the perfect location. The hotel is finished to a very high standard, our room was fantastic, the staff are friendly, the restaurant was great and checking in and out could not have been easier. Food was superb as well. Many thanks and if we ever make the journey to your incredible country again, we would stay here in an instant.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 2 weeks ago
Dear Whitey7, Amazing to read your review. We feel very proud that you selected us to stay at when you came to see wonderful New Zealand. Thank you for your kind words and we hope to get another chance to serve you here or at any of our other Hilton Hotels across the globe. We hope you enjoyed the tour of our country.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
I reserved two rooms on points and arrived from AKL at 630am with my family of 4. I knew we were very early and had expected we wouldn’t be able to check in. We were greeted by Front desk manager Anna (sp?). She initially told us we could store our luggage and use the gym to change our clothes. After a few minutes m, she came back and said she was able to get two rooms for us to check into immediately. It was greatly appreciated. After that, check in was quick. My Diamond status was recognized and was offered free continental breakfast. We were given rooms 109 and 111 which are connecting. The rooms were well appointed and very stylish. Everything was modern from climate control to all the outlets available (including wireless charging areas on nightstands). Don’t worry if you don’t have an adapter here! The mattress is very comfortable, but I didn’t like the pillows. They made my neck hurt. Bath products are Crabtree and Evelyn and the water pressure is great. We did use room service one night and it was delivered within 30 minutes. The crispy Korean chicken was quite good. Breakfast in the restaurant is also good. $20 for continental and $30 for full. Standard options available. All the staff in the morning were friendly and welcoming. The location is about 25-30 mins from AKL, and south of CBD. It’s a good spot to base out of if you are exploring area south of Auckland. There are McDonalds, Pizza Hut, Sushi, and convenience store all across the street (5-10 min walk). This is not a place to stay if you are looking to explore CBD or are looking for a lot retail and food within walking distance. But for us, it was just fine. The entire property is new and there is a great modern style to it. All the staff were courteous and welcoming. I would stay here again and recommend it to others.…
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 29 May 2023
Dear Nipat5, Thank you for your detailed review of your experience. We appreciate the rating and your time to write about your experience. Feedback like this is valuable and motivates us to do even better for our most valued guests. As Diamond member we know you will be back and we will be delighted to be of service to you again in future. Best Regards Gert Venter Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had landed at Auckland airport, picked up our car and needed a hotel just out of town. This was a great selection for us, friendly greeting, not too busy and able to accommodate our two young grandsons who wanted to use the pool. Nothing was too much trouble, we later ordered room service as we’d had a long day, the selection was great. Breakfast the next morning’s was also impressive so we’d definitely stay there again when making this journey.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 2 weeks ago
Dear Carol F, Travelling from the UK to visit us is a special privilege and we are delighted you had a great time in our hotel. Thank you for staying with us and recognizing our efforts to serve you well. We hope you enjoyed the country, and hope to see you back here soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A nice new building with smiling staff is the best way to describe this hotel. It’s an upmarket motor side motel. The rooms are nice and spacious but unfortunately cheap beds and bedding make for a poor nights sleep. Noisy corridors and lack of complimentary bottled water is a major downside of this hotel, having to pay $10-$12 for water I think is a characteristic of a cheap motel and not what to expect from a Hilton.
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 6 Aug 2023
Dear Lachlan, We are sorry your experience in our hotel was worth rating as average. We strive at delivering exceptional quality and experiences and take your feedback on board. Our beds are brand approved Hilton sleep systems and bedding is 100% Egyptian cotton. Please accept our apology if there was a disturbance in the corridors, they are usually extremely tranquil. Complimentary water is available to certain Hilton Honors loyalty tiers or made available for sale at a competitive price. Thank you for your feedback and we hope that you will allow us to serve you better on a future visit. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved my stay here. Park-like surroundings, easy parking right outside, nice views from my room, comfy bed, great water pressure, excellent service, awesome bar and lots of little extras that made the stay special. Also lots of restaurants within walking distance. Will definitely stay again.
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Date of stay: June 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: It's really close to the motorway but I never heard road noise once - not in the bar or in my room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 6 Aug 2023
Dear 161shelly, Thank you for your review and fabulous recommendation. We are delighted that you feel confident to consider us for a future opportunity to stay here again. We appreciate the time you took to rate us and give fellow travelers a glimpse of what they can expect. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A new modern hotel, really good personal service made my short unplanned stay feel really good, Situated right by the motorway just over the Bombay hills this is a good place to stop out of the city which these days does little for us. Lots of parking is another tick
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 6 Aug 2023
Dear Stuart, Thank you for the review and commentary. We enjoyed being of service to you and hope to see you back in New Zealand again soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We thoroughly enjoyed our stay in this hotel. It's well located as it's close to the motorway and lots of car park. We had the view facing the beautiful trees with its well manicured loan. We forgot my jacket in the cabinet but the staff managed to return it to us by courier to our cost but the most important is the honesty.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:
request for extra pillows as it is soft, love it though
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 6 Aug 2023
Dear MrsGNZ, Wow! Thank you for rating us as exceeding expectation in your subject line. We are delighted that you enjoyed your time at the hotel and the cookie was the star. We look forward to welcoming you back soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel with a great location next to SH1. Team is very friendly and helpful. Heated pool and modern room design. Definitely recommend it to travellers. Great for staycation, close to airport too. Area is developing well.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 6 Aug 2023
Dear Neodite, We appreciate the time you took to give us a 5 star rating and rating us as best hotel in South Auckland. We certainly strive to be the best and its lovely to receive such recognition. We look forward to welcoming you back soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Definitely recommend The Hilton. Beds were so comfortable and bathroom was ideal. Ate at the restaurant which was good and had rom service breakfast. Very quiet area and not far to walk to other cafes. Very clean and modern - definitely be back again next year.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 29 May 2023
Dear Willy, We are delighted that you enjoyed your time at DoubleTree Karaka. It motivates us to receive 5 star reviews like your and we appreciate the time you take to rate your experience. Thank you for recognizing us and we look forward to welcoming you back next year as you say. Best Regards Gert Venter Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly welcoming staff at check-in and the warm cookie was much appreciated. The room was modern and clean. Good blackout curtains with a comfortable bed. The bathroom and shower were excellent. We had the buffet breakfast which I really enjoyed. Check-out was easy and fast. I would recommend it to all
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 21 May 2023
Dear Andrew, Receiving your 5 star review makes us feel appreciated and recognized for what we set out everyday to do. We are pleased you enjoyed the hotel and more importantly that you recommend us to all. This is extremely valuable and we appreciate you as our guest. Thank you for rating us and we look forward to being of service to you in the future. Best Regards Gert Venter Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$123 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandKaraka
NUMBER OF ROOMS
122
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Frequently Asked Questions about DoubleTree by Hilton Karaka
Which popular attractions are close to DoubleTree by Hilton Karaka?
Nearby attractions include Auckland Botanic Gardens (7.1 km), NZ Warbirds Association (6.4 km), and Fairy Falls (7.1 km).
What are some of the property amenities at DoubleTree by Hilton Karaka?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Karaka?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at DoubleTree by Hilton Karaka?
Yes, free parking and street parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Karaka?
Conveniently located restaurants include Volare Restaurant, Red Shed Palazzo, and Izu.
Are there opportunities to exercise at DoubleTree by Hilton Karaka?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to DoubleTree by Hilton Karaka?
Many travellers enjoy visiting Pukekohe's Pioneer Cottage (13.8 km).