DoubleTree by Hilton Karaka

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8 Hinau Road, Karaka, Auckland 2113 New Zealand
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45Reviews1Q+A10Room tips

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L66 wrote a review Jul 2023
Tauranga, New Zealand32 contributions10 helpful votes
A nice new building with smiling staff is the best way to describe this hotel. It’s an upmarket motor side motel. The rooms are nice and spacious but unfortunately cheap beds and bedding make for a poor nights sleep. Noisy corridors and lack of complimentary bottled water is a major downside of this hotel, having to pay $10-$12 for water I think is a characteristic of a cheap motel and not what to expect from a Hilton.
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 2 days ago
Dear Lachlan, We are sorry your experience in our hotel was worth rating as average. We strive at delivering exceptional quality and experiences and take your feedback on board. Our beds are brand approved Hilton sleep systems and bedding is 100% Egyptian cotton. Please accept our apology if there was a disturbance in the corridors, they are usually extremely tranquil. Complimentary water is available to certain Hilton Honors loyalty tiers or made available for sale at a competitive price. Thank you for your feedback and we hope that you will allow us to serve you better on a future visit. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelly Fitness wrote a review Jun 2023
Te Awamutu, New Zealand117 contributions8 helpful votes
Loved my stay here. Park-like surroundings, easy parking right outside, nice views from my room, comfy bed, great water pressure, excellent service, awesome bar and lots of little extras that made the stay special. Also lots of restaurants within walking distance. Will definitely stay again.
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Date of stay: June 2023
Value
Location
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Trip type: Travelled on business
Room Tip: It's really close to the motorway but I never heard road noise once - not in the bar or in my room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 2 days ago
Dear 161shelly, Thank you for your review and fabulous recommendation. We are delighted that you feel confident to consider us for a future opportunity to stay here again. We appreciate the time you took to rate us and give fellow travelers a glimpse of what they can expect. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stuart Anderson wrote a review Jun 2023
Brisbane Region, Australia52 contributions1 helpful vote
A new modern hotel, really good personal service made my short unplanned stay feel really good, Situated right by the motorway just over the Bombay hills this is a good place to stop out of the city which these days does little for us. Lots of parking is another tick
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 2 days ago
Dear Stuart, Thank you for the review and commentary. We enjoyed being of service to you and hope to see you back in New Zealand again soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsGNZ wrote a review Jun 2023
South Island, New Zealand385 contributions95 helpful votes
We thoroughly enjoyed our stay in this hotel. It's well located as it's close to the motorway and lots of car park. We had the view facing the beautiful trees with its well manicured loan. We forgot my jacket in the cabinet but the staff managed to return it to us by courier to our cost but the most important is the honesty.
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Date of stay: June 2023
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Trip type: Travelled as a couple
Room Tip: request for extra pillows as it is soft, love it though
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 2 days ago
Dear MrsGNZ, Wow! Thank you for rating us as exceeding expectation in your subject line. We are delighted that you enjoyed your time at the hotel and the cookie was the star. We look forward to welcoming you back soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndrewPorga wrote a review Jun 2023
Auckland Central, New Zealand2 contributions
Wonderful hotel with a great location next to SH1. Team is very friendly and helpful. Heated pool and modern room design. Definitely recommend it to travellers. Great for staycation, close to airport too. Area is developing well.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 2 days ago
Dear Neodite, We appreciate the time you took to give us a 5 star rating and rating us as best hotel in South Auckland. We certainly strive to be the best and its lovely to receive such recognition. We look forward to welcoming you back soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NiPat5 wrote a review May 2023
Texas175 contributions169 helpful votes
I reserved two rooms on points and arrived from AKL at 630am with my family of 4. I knew we were very early and had expected we wouldn’t be able to check in. We were greeted by Front desk manager Anna (sp?). She initially told us we could store our luggage and use the gym to change our clothes. After a few minutes m, she came back and said she was able to get two rooms for us to check into immediately. It was greatly appreciated. After that, check in was quick. My Diamond status was recognized and was offered free continental breakfast. We were given rooms 109 and 111 which are connecting. The rooms were well appointed and very stylish. Everything was modern from climate control to all the outlets available (including wireless charging areas on nightstands). Don’t worry if you don’t have an adapter here! The mattress is very comfortable, but I didn’t like the pillows. They made my neck hurt. Bath products are Crabtree and Evelyn and the water pressure is great. We did use room service one night and it was delivered within 30 minutes. The crispy Korean chicken was quite good. Breakfast in the restaurant is also good. $20 for continental and $30 for full. Standard options available. All the staff in the morning were friendly and welcoming. The location is about 25-30 mins from AKL, and south of CBD. It’s a good spot to base out of if you are exploring area south of Auckland. There are McDonalds, Pizza Hut, Sushi, and convenience store all across the street (5-10 min walk). This is not a place to stay if you are looking to explore CBD or are looking for a lot retail and food within walking distance. But for us, it was just fine. The entire property is new and there is a great modern style to it. All the staff were courteous and welcoming. I would stay here again and recommend it to others.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 29 May 2023
Dear Nipat5, Thank you for your detailed review of your experience. We appreciate the rating and your time to write about your experience. Feedback like this is valuable and motivates us to do even better for our most valued guests. As Diamond member we know you will be back and we will be delighted to be of service to you again in future. Best Regards Gert Venter Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
willypmlrm wrote a review May 2023
18 contributions4 helpful votes
Definitely recommend The Hilton. Beds were so comfortable and bathroom was ideal. Ate at the restaurant which was good and had rom service breakfast. Very quiet area and not far to walk to other cafes. Very clean and modern - definitely be back again next year.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 29 May 2023
Dear Willy, We are delighted that you enjoyed your time at DoubleTree Karaka. It motivates us to receive 5 star reviews like your and we appreciate the time you take to rate your experience. Thank you for recognizing us and we look forward to welcoming you back next year as you say. Best Regards Gert Venter Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew W wrote a review May 2023
Auckland, New Zealand29 contributions12 helpful votes
Friendly welcoming staff at check-in and the warm cookie was much appreciated. The room was modern and clean. Good blackout curtains with a comfortable bed. The bathroom and shower were excellent. We had the buffet breakfast which I really enjoyed. Check-out was easy and fast. I would recommend it to all
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Date of stay: May 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gert Venter, General Manager at DoubleTree by Hilton Karaka
Responded 21 May 2023
Dear Andrew, Receiving your 5 star review makes us feel appreciated and recognized for what we set out everyday to do. We are pleased you enjoyed the hotel and more importantly that you recommend us to all. This is extremely valuable and we appreciate you as our guest. Thank you for rating us and we look forward to being of service to you in the future. Best Regards Gert Venter Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NormaJeanCary wrote a review Apr 2023
Knoxville, Tennessee93 contributions76 helpful votes
We arrived in Auckland from Queenstown, NZ on a Saturday and did not have a hotel reservation. We sat at the airport for over an hour looking for a hotel. It seems that Auckland was very busy that weekend. We finally found Doubletree by Hilton Karaka. We had no idea where Karaka was but it ended up being a great choice, 15 miles south of the airport, 22 miles south of Auckland. The hotel is in a more rural area associated with thoroughbred horse studs, dairy farming and sheep farming and thoroughbred yearling sales. The hotel is just off of SH1 so a direct route to/from Auckland and the airport. We arrived late afternoon. This is a beautiful, fairly new and expensive hotel with all of the modern amenities. Our room was large with a king size bed, dresser, small table, small fridge and a small bench that could double as a child's bed. It had a built in phone charger in the nightstands and all necessary modern electronic connections. The bathroom had a very large shower and all amenities (it was a handicap room on the ground floor). The hotel has a pool, gym, meeting space, a bar and a pricey restaurant, but there was a McD's across the street for something quick and less expensive. Their is a pool and the grounds are lovely. We enjoyed our stay in this quiet area south of Auckland.
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Date of stay: March 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Irene Edwards, Marketing at DoubleTree by Hilton Karaka
Responded 7 May 2023
Dear NormaJeanCary, We are happy you found us and thank you for choosing DoubleTree by Hilton Karaka! Thank you for offering your feedback, we are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Karaka. Kind Regards, Irene Edwards DoubleTree by Hilton Karaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jimandthefamily wrote a review Apr 2023
Pullman, Washington173 contributions111 helpful votes
Really nice new hotel about 30 min south of auckland and 15-20 min from airport. Beautiful rooms and really nice touches. Chragers everywhere and attention to detail in room. Breakfast was outstanding Workout place outside next to pool Was really nice for hotel and outdoor pool was great except no jacuzzi. We had an awesome checkin lady with blond hair. She went out of her way to make sure we had everything we needed. What an awesome person to welcome you and made our stay incredible. Checked in 4/12 Will definitely be back
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Irene Edwards, Marketing at DoubleTree by Hilton Karaka
Responded 18 Apr 2023
Dear jimandthefamily, We are truly heartened to receive your generous review of our property but especially our team members. Thank you for letting us know how much you enjoyed staying with us and look forward to welcoming you back in the near future. Kind Regards, Irene Edwards DoubleTree by Hilton Karaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€118 - €145 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandKaraka
NUMBER OF ROOMS
122
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DOUBLETREE BY HILTON KARAKA - Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Karaka
Which popular attractions are close to DoubleTree by Hilton Karaka?
Nearby attractions include Auckland Botanic Gardens (7.1 km), NZ Warbirds Association (6.4 km), and Fairy Falls (7.1 km).
What are some restaurants close to DoubleTree by Hilton Karaka?
Conveniently located restaurants include Volare Restaurant, Red Shed Palazzo, and Izu.
Are there any historical sites close to DoubleTree by Hilton Karaka?
Many travellers enjoy visiting Pukekohe's Pioneer Cottage (13.8 km).