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4.0
#2 of 4 hotels in East Greenbush
Location
Cleanliness
Service
Value
The newly-renovated Fairfield Inn & Suites Albany East Greenbush is ranked #1 on TripAdvisor and is minutes from downtown Albany, as well as the Empire State Plaza, Times Union Center & Palace Theater. Our public spaces and guest rooms are completely renovated, as of Summer 2016. New to our hotel are studio suites, a 24-hour fitness center, expanded breakfast room featuring Fairfield Inn's new hot breakfast selection and a 24-hour Corner Market. Albany International Airport is a 20 minute drive. We're also located minutes from RPI and HVCC, as well as near corporations like CSC, Regeneron, NYISO, Pitney Bowes & Rensselaer Tech Park. Less than an hour away, check out Saratoga Springs, the Berkshires or Lebanon Valley Speedway. Local shopping is close by at Crossgates Mall, Colonie Center and downtown Troy. Enjoy complimentary WiFi & parking. Our free breakfast includes eggs, breakfast meat & oatmeal in addition to cereal, yogurt & juices. Coffee is offered free in the lobby 24 hours a day.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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This hotel is located just a few minutes outside downtown which make it convenient at a great price. The gentleman at the front desk was awesome.
The room was just what you’d expect from a Fairfield - standard design but clean, comfortable, and did the job.
Great option if you are visiting Albany for work or pleasure.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert S, General Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 3 Feb 2020
Thank you for choosing Fairfield Inn by Marriott Albany East Greenbush for your recent stay. We appreciate your business and for taking the time to share your thoughts. It will be our pleasure to welcome you back the next time you are in the area.
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We engaged with Shannon Hill and Fairfield Inn when planning for our out-of-town wedding guests. We inquired about blocking off rooms and compared prices around the Albany area. They had a very competitive rates, and made it really easy to get accommodation information to our friends and family. Additionally, as we got closer to the wedding date certain plans changed, they were flexible and accommodating. I recommend the Fairfield Inn & Suites for wedding guest accommodations, and in general.
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Date of stay: June 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert S, General Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 22 Jan 2020
Congratulations on your wedding! Thank you for including the Fairfield Inn as your choice for accommodations for your special day. It was our pleasure to accommodate your guests and hope they have many fond memories of the event.
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This hotel is easy to find, quiet, clean and comfortable. There is a Denny’s and a Cracker Barrel within a 5 minute walk. The fitness room and pool were spotless. Breakfast was the usual high quality nice variety, including 2 selections of eggs, 2 meats, waffles, fruit, cereal, yogurt, etc. The staff were professional, friendly and helpful. This was the BEST HOTEL STAFF I have ever experienced. Toiletries were the on-the-wall refillable variety.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert S, General Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 13 Jan 2020
Thank you for choosing to stay with us. We are glad that you enjoyed your stay. I will share your remarks with the staff. We look forward to welcoming you back the next time you are in the area.
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Friendly staff, from the nice gentleman who checked us in( he is the GM of the hotel) to Chantal who checked us out. Nice simple gestures like having some light bites (chicken noodle soup, popcorn ) in the evening, to a bingo game which stands one lucky guest to win 1000 pts a night. Rooms were a bit small, wished they were larger, but everything else was great! I really liked the small extra touches.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert S, General Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 22 Feb 2020
Thank you for choosing to stay at Fairfield Inn by Marriott Albany East Greenbush. It was our pleasure to serve you and provide the little extras to make your stay enjoyable. We look forward to welcoming you back whenever your travels bring you to the area.
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My husband and I came in from Florida to visit family and decided to stay the night for New Years ever and Chantal was at the front desk she was very helpful and sweet! My husband is a gold member with Marriott and even though it is a busy time of year Chantal let us extend our checkout until 2pm.! It was very helpful with us being out late the night before.! Chantal thank you for your kind service . I would recommend this hotel to all my family and friends it is very clean and the bed was very comfortable. Plus the staff allowed the breakfast hour to go past normal time due to the holiday !
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert S, Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 15 Jan 2020
Thank you for choosing to stay with us and for your kind remarks. I have shared your comments with Chantal. It was our pleasure to extend breakfast and let everyone sleep in a bit on New Years Day. We look forward to welcoming you back the next time you are in the area.
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I have stayed here several times over the past year and every time is an excellent stay. As a Titanium Elite member, I travel enough to know what to expect from most of Marriott's brands, with stays in the past year ranging from this Category 1 up to Category 8 properties like the St. Regis Bora Bora. This place is exactly what I want and expect at a Fairfield: clean rooms, comfortable bed, pleasant staff. I have been fortunate enough to get upgraded to a more spacious room several times both when I had Platinum Elite status and after achieving Titanium. Since I am often traveling with my young son, that has been very much appreciated.
From conversation with the gentleman who works the breakfast shift in the morning to always-pleasant interactions with front desk staff to the manager's quick ability to help me the few times I've needed something, I am consistently pleased. This has been my go-to place to stay in the greater Albany area when I don't need to be near the airport.
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert S, Front Office Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 5 Feb 2020
Thank you for your loyalty as a Titanium Elite member and continuing to stay with us at Fairfield Inn by Marriott Albany East Greenbush. We strive to exceed guest expectations and appreciate your kind feedback. I will share your comments with the staff. We look forward to welcoming you back whenever your travels bring you to East Greenbush.
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This is definitely an older Marriott Fairfield property that does try to look newer but, fails in some areas. As soon as you drive up, the parking lot shows its age.
First off, this is our second Marriott property in two days. I was greeted with a smile as soon as I walked in the door (not so the previous Springfield). Two thumbs up to the desk attendant. Fresh hot coffee was made available. The lobby was clean and nicely furnished.
Our room.....this is by far the worst layout of any room at a Marriott we have ever stayed in. A long narrow hall to the bed & desk. No place to open our suitcases. There is a TV, coffee pot, microwave, refrigerator, drawers, desk & chair along the wall which is a plus. No sense loading the dresser doors with our clothes for one night.
Small bathroom with the door a few inches from the toilet.
Hopefully, not every room has this lousy layout.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bonnie Barba, General Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 27 Sept 2021
Thank you for taking the time to respond---Some of our rooms are on the smaller side as this is an older property. I do apologize that the room you were in did not come close to what you expect from a Marriott Fairfield Inn. We would like to have another opportunity to have you stay--if you consider it, please let us know you were here before and we will do our best to make your next stay a better one
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Stayed at the Fairfield for a basketball tournament in Saratoga. There was 3 of us to include our 13 year old daughter. Staff is very friendly and helpful. Plenty of covid sanitize area's. Hotel is dated (1980) looking. Rooms were clean but room did not have trash bags or any shower amenities. Called front desk and was told there was issues with plastic bags? (I know NY has a .05 fee to buy plastic bags at shopping centers) But they provided me a trash bag. Housekeeping came up and gaves us shower amenities. Location was about 35 minutes from Saratoga Springs. The hotel was very noisy at night due to several basketball teams and a full hotel. Breakfast was covid style. Being it had basically nothing. Plus it seemed like it was not kept stocked well. Coffee was empty and took 20 minutes to replace. Overall it was decent for the price. It also had a pool that wasn't open. Would i stay again? Probably not, there was better options. Also FYI, they only have 1 elevator so if the hotel is full your wait time is high! We did a lot of waiting..
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bonnie Barba, General Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 17 Jun 2021
Thank you for your response---please consider giving us another chance if you find yourself in the Albany area again
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A huge undertaking, this was! I needed to book about 40 rooms to accommodate our of town employees for a company-wide event, the length of stay varying from 1 day to 5 days. Bruce V. was patient, accommodating and readily available for questions, special requests and the seemingly endless amount of changes that needed to be made. After my guests started to arrive, Bruce was attentive and requested that I contact him directly for any issues. The few very minor issues that we did encounter were attended to and resolved instantaneously and I received excellent feedback from all of my guests. Truly exceptional service and we look forward to working together again when the need arises
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bonnie Barba, General Manager at Fairfield Inn & Suites Albany East Greenbush
Responded 17 Aug 2022
Thank you so much for the feedback---Bruce received the positive message from you
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I stayed on September 30th, and paid for my hotel the week prior where they charged me two extra transactions of $187 still waiting for it. Get the ring around from marriot and the hotel said it was refunded. Still waiting. Terrible customer service from marriot corp itself and the green bush hotel.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your question. There is a king suite, but it's not detached from the living area. Please check out the pictures on their website. There's a great pic that shows the suite and where both the bed and living areas are located. Hope that helps!
There are more places to choose from in the East Greenbush area.
PRICE RANGE
$210 - $309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn albany east greenbush hotel east greenbush, fairfield inn east greenbush, fairfield east greenbush, east greenbush fairfield inn
LOCATION
United StatesNew YorkEast Greenbush
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Is Fairfield Inn & Suites Albany East Greenbush accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
