Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#1 of 4 hotels in Castleton On Hudson
Location
Cleanliness
Service
Value
We have just completed a brand new renovations of the hotel. As one of the first in the country to unwrap Choice Hotels Rise and Shine package! Located minutes from all major attractions in Albany, and located right off the Empire Bike Trail that extends across the state. We have 87 standard rooms and suites, and two bridal suites. We offer a heated pool, hot tub, and fitness center. Complimentary breakfast everyday, and a 24 hour coffee station. We have added a market to the lobby offering snacks and drinks 24 hours a day. Also we have a large ballroom and boardroom available for meetings and weddings up to 200 guests.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Moderately-priced chain motel, showing its age: bathroom door couldn't close; carpet damaged in several places; elevator and WiFi terribly slow. Wide, carpeted staircase next to the breakfast area offered a safe alternative to the elevator. Room has a (tiny) fridge and microwave. Quiet and efficient A/C. Crisp linens, with a nice selection of different types of pillows. Good parking. Check-in staff was super polite, and helpful with menus for nearby pizzerias and diners. Limited breakfast buffet during COVID, but better than we had at a competing chain in another state a week previously. A few notes: 1. GPS accurately directs you into the small business park in which the motel is located, but there is no sign on the motel itself: you will find it in the back right corner, behind the convenience store. 2. This property is a convenience stop off the highway: do not count on any fine-dining nearby.
Read more
Date of stay: August 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We drove 4 hours from Montreal for a mini family vacation. We chose the hotel for the pool and because it was nicer than average. When we checked in we were told the pool was closed for renovation. We were very disappointed because it was not indicated as such on hotel.com. The employee at the checking inn was very apologetic bit it wasnt her fault and there is nothing she could do about it. The wifi doesnt work in the rooms so the kids couldnt be on their device at night.
Read more
Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed for one night after attending a wedding in Averill Park. I had very low expectations for this hotel, after reading the previous reviews, however my experience was positive. The renovated rooms were very nice. I stayed in a king suite. The room was clean and the bed & pillows were comfortable. Check in took a while due to incorrectly assigned rooms in wedding room block, and the front desk staff could be a little friendlier--but that was the only negative of my stay. Although I didn't try the free breakfast, others in my group who stayed at the hotel said that the breakfast was good, as well. Would recommend this hotel for those attending events in the area.
Read more
Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn and Suites East Greenbush, Guest Services / Front Office at Comfort Inn & Suites East Greenbush - Albany
Responded 21 Jul 2022
Thank you !!! Hope to see you again !
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super welcoming- clean , modern and spacey rooms. There is a large area in the lobby with a fireplace to sit and enjoy a cocktail and read. The morning breakfast is very inviting. Plenty of seating . Nice pool and fitness room - I would stay here again
Read more
Date of stay: February 2024Trip type: Travelled as a couple
Room Tip:Â Local dining close by and a package store- they have a nice selection of beer and wine as well as...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is still under renovation so there is noise/banging starting at 8 am but the room was brand new. The bed was very comfortable as were the pillows. Check on staff were very nice. The housekeeping policy here is to knock on all occupied rooms early as i Heard the staff talking about it. Soo know you'll be up early. The hotel is gorgeous and is way above average. The only minor thing is the curtain is too long and covers the heater/air conditioner so i rolled them up so i could use it. See the photo. Beautiful renovation.
Read more
Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn and Suites East Greenbush, Guest Services / Front Office at Comfort Inn & Suites East Greenbush - Albany
Responded 21 Jul 2022
Renovations are completed !! Hope to see you back soon !
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First was booking a room. I called because we needed 1 night for a wedding happening there and the person said oh there’s no more blocked rooms but I also went on the website and that said rooms were available so I mentioned that and she was like well we have rooms just not blocked rooms but I can give you an unblocked room. Had I not looked online I may have thought all rooms were booked and tried to stay elsewhere communication was not clear. Then she told me it would be over $200 but I again referred to the website that has a lower prepaid rate and she said oh well I can give you that rate if you want. Why not tell me all rates available and let me pick? Another wedding guest had a similar issue they saw rooms available online two days prior to the wedding but called and the person actually said you’d have to call after 11p because I can’t see and don’t know what would be available. How do you not know what’s available at your own hotel? Booking aside you would have to pay more for an early or late check in. This used to be a just a nice thing the hotel did based on availability but they couldn’t let me know if I could do an early check in at all in advance. Wedding started at the same time as check in so knowing ahead would have been valuable we checked in after instead. Another couple called for a room a few nights prior and staff couldn’t even tell them what was available and as a result they didn’t bother to book and stay. That also aside we get to our room and our sheets had blood on them in quite a few spots top and bottom sheet. We didn’t check in until 10 pm so they had please of time to ensure we had a clean room. We called and the person at the desk said oh I can’t leave the front desk but you can come down and get clean ones. No apology that we were given filthy sheets and then said to my husband what size sheets do you need is it a king? You should have a list at the front desk with what size beds are in what room. Also he had no apologies when he got there in person to grab new sheets. The bathroom could use a little work in that room as well peeling wall paper and grout that needs to be replaced. Staff was also confused with multiple weddings happening about which events for which guests. This was a pricey staff for one night compared to many others and I’ve stayed cheaper places with much better service. Staff needs more training and clear communication about what’s happening but especially customer service training. Wouldn’t stay again unless it was my only option. Bloody sheets is unacceptable and staff not knowing if rooms are even available and not providing all options up front is just bad business. We just need an adequate room and stay and aren’t looking for a five star experience from a basic level hotel chain but too many basic needs weren’t even met. Wi- if also didn’t work at all during our stay.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Room Tip:Â If you do have to stay here just book online. Check for clean sheets.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn and Suites East Greenbush, Guest Services / Front Office at Comfort Inn & Suites East Greenbush - Albany
Responded 29 Aug 2023
Hello wperruna, I apologize that you did not have a wonderful experience with us recently. I apologize that we all failed you. I will share your review with everyone on property so that we can learn from our mistakes. Yes, the front desk should have known what type of sheets that you needed because they can see what size bed you have in your room. The housekeeping staff should have paid better attention when they cleaned your room. I do hope that you mentioned the internet to one of the staff members so that they could have reached out to the wireless provider. We have had a recently large amount of turnover, which unfortunately means we have had to have staff be by themselves sooner rather than later. I do hope that you will give us another try to show how we have used your review to improve. Sincerely, Rachel Duell General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The check in staff was nice but that's where the positive ends. Peeling wallpaper, badly stained carpets, curtains that don't block out light at all, chipped furniture, sticky room phone and remote, concierge don't answer phone, staff ignores you if you try to request anything(like additional towels to shower with), shady guests who hang in the hallway ... Need I continue? The breakfast consists of stale english muffins. RUN.
Read more
Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I came for a wedding and it was one of the easiest and delightful experiences. I got a link to check in hours before I came so everything as far as payment and my request for early check in was taken care of before I even walked in the door. They had free breakfast daily and a big swimming pool. The only downside was the rooms need updating as far as the A/C , Wallpaper, bathrooms etc go. I was only there for a day so I didn’t mind but had it been a longer stay I would’ve requested a different room. Staff was friendly and knowledgeable as well!
Read more
Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn and Suites East Greenbush, Guest Services / Front Office at Comfort Inn & Suites East Greenbush - Albany
Responded 21 Oct 2023
Hello BJanson454, Thank you for choosing Comfort Inn & Suites East Greenbush-Albany for your stay during the wedding, and for taking the time to share your valuable feedback. We're thrilled to hear that you had an overall delightful experience. We're glad to know that our pre-check-in process, complete with payment and early check-in requests, was convenient for you. It's always our aim to make our guests' stays as hassle-free as possible. We appreciate your feedback about the room conditions, and we apologize for any inconvenience this may have caused. We continually strive to improve our facilities, and your input will be taken into consideration as we plan for updates and renovations. It's great to hear that you enjoyed our complimentary daily breakfast and our inviting swimming pool. We're especially pleased that you found our staff to be friendly and knowledgeable. Our team takes great pride in delivering exceptional service, and it's wonderful to know that they made a positive impression on you. Should you decide to stay with us again in the future, we'd be happy to assist with any specific room requests to ensure your complete satisfaction. We hope to have the opportunity to host you for a longer stay, so you can experience all the improvements we make. Thank you once again for your feedback, and we look forward to serving you on your next visit. Best regards, Rachel Duell General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived for a wedding. The desk reception, by one particular female was very very rude. The room, well stains on the carpet, .5 inch dust on lamps, sticky surfaces, and to add spiders living in the corner of the window indicating no one has dusted that corner or drapes for what…months? Also when you walk into the room mold smell…horrible. Does Comfort Inn organization read reviews? The most horrible establishment I have stayed at since my deployment to the Mideast!
Read more
Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip:Â Go somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn and Suites East Greenbush, Guest Services / Front Office at Comfort Inn & Suites East Greenbush - Albany
Responded 21 Jul 2022
Thank you for your service! We are new owners and have completed a 2.5-million-dollar renovation of the property. Hope to see you return to check out the new product.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Out of Town Family came to stay for a Wedding. We had a least 10-11 rooms and a Bridal Suite.
The hotel was out of date, BUT the rooms were disgusting, dirty: carpet and wall stains, wall paper coming down, my sister had spiders in her room from the windows.
Our rooms charges were all different. I was even asked to move because they needed my double bed.
Needless to say the Customer Service was horrible and rude.
Read more
Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip:Â Fairfield Inn Close by was much better!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynnfield, Massachusetts, United States297 contributions80 helpful votes
Pool was 8 am til either 9 or 10 pm ! Breakfast was7-10 am! The breakfast was a full breakfast with scrambled eggs, make your own waffle! A fridge with fruit, yogurt, and lots if choices for beverages!
There are more places to choose from in the Castleton On Hudson area.
PRICE RANGE
$202 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn and suites - east greenbush hotel castleton on hudson, comfort inn east greenbush, east greenbush comfort inn
LOCATION
United StatesNew YorkCastleton On Hudson
NUMBER OF ROOMS
89
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Is Comfort Inn & Suites East Greenbush - Albany accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
