We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I thought the staff was exceptional and the place very nice inside. Unfortunately, the walls have zero sound proofing and are paper thin. I could hear everything people next door were doing including even when they weren't being loud. Also, the loud banging from room...More
Thank Kathleen V
Response from IHGService, Guest Relations Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 2 weeks ago
Dear Kathleen V,
Thank you so much for your review of our hotel. I am pleased to know you liked the atmosphere of our facility and the friendliness of our staff. On the other hand, I am sorry for the unexpected experience you had with...More
After leaving a hotel that did not do there job. We reserved a room here and was overwhelmed with how clean the room was and that they had CLEAN towels and wash clothes. This hotel goes out of there way to keep these rooms clean...More
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 10 January 2018
Thank you for staying with us and providing great feedback. We are happy to hear you enjoyed your stay with us and that you will be staying with us again in the future.
What a gem! Hotel room was perfectly clean and modern. Super comfy bed and pillows!!!!! Great television selection And tv. Hotel itself super clean. Front desk very nice and helpful. Would recommend ten times over!More
Thank Kelley A
Response from Courtney K, Front Office Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 17 January 2018
Hi Kelley! Thank you so much for your kind words. We strive to give our guests the possible experience. I am thrilled that we were able to meet our standards for you during your stay! I hope you visit us again the next time you...More
Very clean and neat establishment. Warm welcome from the desk. Quiet and well appointed rooms. Very nice variety of breakfast foods and plenty of seating in the dining area. Great location near shopping, restaurants and the business district. Loved the laser car wash outside of...More
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 16 December 2017
Thank you for the great feedback about our hotel and your stay. We are so happy that we were able to make you feel at home. Enjoy the holidays and we will see you on your next visit.
First stay at this hotel and I have many positive things to say. From the moment you walk in it is bright and welcoming with modern decor. I was immediately waited on at the front desk. I wanted to check in early and was told...More
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 16 November 2017
Thank you so much for the great feedback. We are happy you enjoyed your stay and we will share all the great comments with the entire team.
Response from flower910 | Reviewed this property |
The hotel shuttle will take you but I believe they charge per person since you will be sitting in traffic. The walk is honestly not bad at all but my husband and I had reserved seats so we didn't have to bring anything with... More
The hotel shuttle will take you but I believe they charge per person since you will be sitting in traffic. The walk is honestly not bad at all but my husband and I had reserved seats so we didn't have to bring anything with us. I would call the hotel and ask.