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Residence Inn by Marriott New York The Bronx at Metro Center Atrium

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Traveller (180)
Room & Suite (60)
Dining (11)
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About

#1 of 21 hotels in Bronx
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Parking
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

1776 Eastchester Road, Bronx, NY 10461
Residence Inn by Marriott New York The Bronx at Metro Center Atrium
605Reviews21Q+A100Room tips

Reviews
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Traveller rating
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Angie F wrote a review 5 Mar
1 contribution1 helpful vote
I just wanted to thank everyone at the Marriott in the Bronx for the amazing hospitality. Annie and Liz were so incredible in making the kids feel so welcomed and special. They went above and beyond with our every need especially during breakfast. I look forward to coming back again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Katie G wrote a review Feb 2024
1 contribution1 helpful vote
Angel and Derek were wonderful. We had a few problems with the toilet in our room and they came up extremely quickly and fixed it. They even replaced a part immediately so we wouldn’t have any more problems. If you need maintenance here, you are in good hands.
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Date of stay: February 2024
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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James H wrote a review Feb 2024
1 contribution2 helpful votes
Here to lay a family member to rest. The dining hall in the Hotel ran by Donisha Jordan was amazing . Donisha asked me about my visit and actually got my family a condolence card! It’s obvious to me she’s never met a stranger. A+ Be sure to stop by. I guarantee you she asks you how you’re doing and she can help you in anyway. We are snowed in at the hotel and she just came out with a tray of scones for our grieving family. Nothing but love for her and this place. My 2nd stay here. Jim Harrington
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Moose R wrote a review Feb 2024
Culpeper, Virginia119 contributions138 helpful votes
Just got back from another work trip to the Bronx and another 10,000 star stay at the RI Bronx. From check-in to check out the hotel staff was engaging and always ready to help if needed. My room was better than what l could have ever imagined- A kitchenette complete with a full-size fridge, microwave, and two burner stove. Living area was large with a desk area large enough to setup my laptop and spread-out work papers when needed. Sleeping area was perfect for my sleeping habits. Bed was comfy and allowed for a good night's sleep all week. The highlight of my room was the shower that had great pressure that NEVER changed mid shower.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Very engaging and guest oriented hotel staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rmpsts wrote a review Feb 2024
Albany, New York14 contributions5 helpful votes
This is the second time we have stayed at this property on our way to JFK for a vacation and we have been pleased both times with our room and the great service from the front desk staff. This trip, however, Kamyja really went above and beyond to make our stay pleasantly memorable. We were chatting as I checked in and I mentioned in passing we were flying out of JFK for a getaway to celebrate a birthday and our anniversary. She brought us a beautiful, personalized card and gift bag of treats. Her personal touch and thoughtfulness really helped to make our stay here wonderful. We are having great start to our vacation!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ben wrote a review Jan 2024
Noank, Connecticut1 contribution2 helpful votes
This was my first visit to this hotel. I was up early, and Donisha Jordan, the breakfast attendant couldn’t have been more friendly and accommodating. She and Albon, the front desk manager made a great early morning team, and I hope management values them as much as I did!
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Jeremy Pierpont, General Manager at Residence Inn by Marriott New York The Bronx at Metro Center Atrium
Responded 3 Feb 2024
Thank you for choosing to stay with us. We are so glad to hear that Donisha and Alban made your morning! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donovan N wrote a review Jan 2024
1 contribution
The customer service is amazing, thanks to Kamyja Ross, Niyrkys, (Front Desk Agents) and the bartender, Argenis. I felt extremely welcomed and was given excellent service at the bar. Thank you so much for this experience. It was truly a pleasure.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Enjoy your stay and enjoy the positive/welcoming energy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeremy Pierpont, General Manager at Residence Inn by Marriott New York The Bronx at Metro Center Atrium
Responded 27 Jan 2024
This is awesome to hear!!! Thank you for sharing about your experience We hope you will come and join us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explore52039879054 wrote a review Jan 2024
Pennsylvania1 contribution
My family has been using this hotel for years when visiting friends in New York, and we were very pleased with the service. Recently, the prices for the now more outdated rooms have soared, and we were also charged twice for the room. The hotel refused to remove the double charge from our credit card ($1000/night), and we still have the headache of disputing the charges. After this experience, we do not recommend staying in this hotel and will look for other options when visiting NY.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeremy Pierpont, General Manager at Residence Inn by Marriott New York The Bronx at Metro Center Atrium
Responded 13 Jan 2024
Good Afternoon, We are sorry to hear that you were not happy with the price of your room. Prices are set based on demand, and the average rates for our area. Please contact the hotel directly and ask to speak with me and I will be happy to look into this double charge. At times the bank will post the final payment as a separate charge from the authorization, and it can take up to 10 business days to reconcile. I am also happy to let you know that we are in the process of renovations that will update the look and feel of our rooms. We hope you will join us to see the completed product in late spring.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda N wrote a review Nov 2023
1 contribution3 helpful votes
My husband and I spent 2 weeks at the Marriott Residence Bronx to be near the hospital where he had major surgery requiring follow ups after his discharge. The hotel was comfortable and the included morning breakfast started our day off right. The staff was wonderful. Every one we encountered was pleasant and helpful. At check in, we met Lissandra M. who acknowledged our situation and gave us a warm and caring welcome and many assurances. During our stay, Kamyja R. helped us with a housekeeping schedule that fit our needs. She was understanding and very helpful. The staff member that won our hearts is Donisha J. who was in charge of the breakfast. When she learned of my husband's medical situation and needs, she immediately offered to help him navigate the morning buffet in a way that made it easier and healthier for him. But beyond that, Donisha treated us like family, expressing her care and concern each time she saw us. She made us feel cared for and happy. We watched her share her big heart with each guest who crossed her path, while working hard to keep the breakfast well run and delicious. She truly is an extra special employee. We had a comfortable stay at this hotel during a difficult time. Thank you.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Yomi Batista, Guest Services / Front Office at Residence Inn by Marriott New York The Bronx at Metro Center Atrium
Responded 8 Nov 2023
Dear LindaZ7518CR, ON behalf of the hotel, thank you for the positive. We are delighted that you had a positive experience with the hotel and the team. We try every hard to make everyone feel like family and we are glad that Donisha and Kamyja did that for you and your husband. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John D wrote a review Oct 2023
1 contribution1 helpful vote
My mother suddenly passed and I needed to fly into NY to make arrangements for her funeral….So as you could imagine I was under a lot of stress….especially having to make flight arrangements and hotel accommodations on short notice for myself and family….All I can say is that the staff at the Metro Center was fabulous in their assistance in every possible way….in particular Ms. Winzell Vallejos….she was very kind and understanding and made things very simple and smooth….which I could not be thankful enough for due to what my family was going through….Our accommodations were excellent and very clean….and the location was great making all our transportation very easy….I’d highly recommend this place for anyone that needs to have accommodations in that area ….and expects excellent service….
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Yomi Batista, Guest Services / Front Office at Residence Inn by Marriott New York The Bronx at Metro Center Atrium
Responded 25 Oct 2023
Dear V9612FWjohnd, As a hotel we would like to extend our condolences on the passing of your mother. We are very glad that the hard working team was able to assist you during this difficult time. We than you and value your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$739 - $856 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBronxMorris Park
NUMBER OF ROOMS
125
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT NEW YORK THE BRONX AT METRO CENTER ATRIUM - Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Residence Inn by Marriott New York The Bronx at Metro Center Atrium
Which popular attractions are close to Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Nearby attractions include The Garabedian House (0.9 km), McDermott's Pub (0.9 km), and The Shamrock Inn (1.0 km).
What are some of the property amenities at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Some of the more popular amenities offered include free breakfast, a lounge, and a fitness centre.
Which room amenities are available at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Conveniently located restaurants include Patricia's, Enzo's Of Williamsbridge, and Da Franco and Tony Ristorante.
Are there opportunities to exercise at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott New York The Bronx at Metro Center Atrium offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Residence Inn by Marriott New York The Bronx at Metro Center Atrium?
The staff speaks multiple languages, including English and Spanish.