Best Western Plus City Line Hotel
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Best Western Plus City Line Hotel

Traveller (5)
Mobility Accessible Queen Guest Room
Room & Suite (7)
Dining (2)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

2.5
#4 of 5 small hotels in Bronx
2.6 of 5 bubbles
Location
3.1 of 5 bubbles
Cleanliness
3.1 of 5 bubbles
Service
2.6 of 5 bubbles
Value
At the Best Western Plus City Line Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus City Line Hotel will stand out among other hotels in Bronx,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus City Line Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
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Property amenities
Fitness Centre with Gym / Workout Room
Free breakfast
Breakfast available
Non-smoking hotel
Room features
Air conditioning
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Budget

Location

156 Bruckner Blvd, Bronx, NY 10454
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
LaGuardia Airport
Teterboro Airport
13.1 km
See all flights
Cypress Ave
7 minNew York City Subway
12Reviews0Q+A1Room tip

Reviews
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Detailed Reviews
TxNyBajan wrote a review Mar 2022
Garland, Texas2 contributions
2.0 of 5 bubbles
From the outside all indications are this a decent hotel. Rooms are updated with modern fixtures. Location, slightly off the beaten path, but otherwise within easy access of LGA and a decent walk to the subway. However, I was a little disappointed with my overall stay.
The staff was very friendly, however the hotel rooms were slightly less than spotless. Noise was a slight problem, but was easily addressed. Beware the continental breakfast, as it was restricted to a locally catered meal. Advance notice would have been great on this front, also more background info on the caterer would have been great. This was a meal I easily skipped. Ice maker is in the basement, would have been nice to know before settling in the room. Fitness center was unavailable, looked to be under repair and cluttered. Overall lots of potential but needs a bit of polishing.
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Review collected in partnership with Best Western
Date of stay: March 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 30 Mar 2022
Dear Guest, Thank you for your rating, we sincerely apologize for any inconvenience during your stay with us. Your feedback will be addressed immediately, we strive to provide each and every guest with the best of service and a positive experience at all times. sincerely, Chintu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
arynnwashington wrote a review Jun 2022
Baltimore, Maryland1 contribution1 helpful vote
2.0 of 5 bubbles
The night attendant was terrible, very poor service. You should really train your employees to be more welcoming. The room was decent it was on the smaller side. The hallway was dirty when we go to our floor when we left for checkout there was a maid in the hallway cleaning out a room but the same trash for the night before still in the hallway. I was displeased the o my thing I liked was the softness of the bed
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Review collected in partnership with Best Western
Date of stay: May 2022
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 4 Jun 2022
Dear Arynn Washington, Thank you for completing the survey regarding your recent stay at our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chrisp51392 wrote a review Mar 2022
Manchester, Connecticut, United States1 contribution
3.0 of 5 bubbles
I stayed March 29,30 for a family trip to the Bronx Zoo and Botanical Garden Orchid show. Rooms were clean and I was able to get a parking spot before it filled up which was fortunate. There are about 15 spots. This hotel advertises breakfast but its just not the case so dont plan on that.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ECM wrote a review Jul 2021
1 contribution
1.0 of 5 bubbles
Had reservations for a 2 night stay. Showed up at 6pm to check in and were notified that there would no be hot water or morning breakfast bar service during our stay. Said they could not help finding an alternative hotel. And would not even provide a discount. We were stuck.

Breakfast consisted of a “grab and go” served in a crumbled up paper bag with a banana, orange and a couple of packaged muffins. No Coffee available to go with it In lobby.

Left for the day at 8:30am, got back at 4pm. Found the door latched open/unlocked, no one around and the room not serviced. Turns out the cleaning staff opened up the room then 'forgot' to clean and lock it, After calling the front desk at 6pm, they finally came in to service the room.

The second day, we woke up to check out. Turn out the single elevator was out of service. Had to walk down 5 flights with luggage. They do have a 'second' elevator but it only goes up to the second floor. Not helpful.

Room was very small. No space/luggage stand to open up suit cases except for the bed. Room A/C and WiFi were good.

It should ne noted that the hotel has only been open for a few weeks. But this kind of service is way out of line for any hotel, at any time.
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Date of stay: July 2021
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 10 Feb 2022
Dear Guest, Thank you for your rating, we sincerely apologize for any inconvenience during your stay with us. Your feedback will be addressed immediately, we strive to provide each and every guest with the best of service and positive experience at all times. sincerely, Chintu
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheesepak wrote a review Jul 2022
Mt. Lake, United States95 contributions16 helpful votes
4.0 of 5 bubbles
The rooms are nice maybe a bit small but clean and the beds are comfortable, parking is free at the hotel which isn't very common for this area and the subway is 4 blocks away so that is very nice. The breakfast area is nice although the selection is small and we didn't feel particularly safe walking back from the Subway at night. All in all a good experience.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dee I wrote a review Jun 2022
Chicago, Illinois6 contributions1 helpful vote
+1
1.0 of 5 bubbles
The hotel at first glance looked nice however the rooms
are grimy. Even after changing rooms three times the room was still yucky. Attached are pictures of the floor between the two beds. Avoid this hotel. I’m not sure how you can claim to clean and have this type of sticky grime.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 1 Jul 2022
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
timkeran wrote a review Apr 2022
1 contribution1 helpful vote
1.0 of 5 bubbles
Dirty common areas. Common areas smell of cigarettes and pot. Only about a dozen off-street parking spaces. Bag breakfast. On busy street with all night traffic and lots of honking cars and semi trucks. Will not return.
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Review collected in partnership with Best Western
Date of stay: April 2022
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 6 Apr 2022
Dear Tim Keran Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As with most hotels in NYC, our parking is limited. Many of our guests do opt to park on the street or at a nearby garage. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Chintan Gandhi General Manager Best Western Plus City Line Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carrasquillodaniel27 wrote a review Dec 2021
Philadelphia, Pennsylvania1 contribution
5.0 of 5 bubbles
Me and the family had a great time and liked the prices. The people at the front desk were very nice and accommodating. They checked us in very quickly. They had the lobby area decorated for the holidays.
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Review collected in partnership with Best Western
Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 10 Feb 2022
Dear Guest, Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. Our Team would like to thank you for your feedback and we are pleased you had an enjoyable stay. We do hope you will visit again sometime. Warmest Regards, Chintu.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
islandboy72 wrote a review Nov 2021
Jacksonville, Florida1 contribution
1.0 of 5 bubbles
Will not be returning to this particular location!!!
Rooms too small
Stand up shower too small
Absolutely no parking!
Parking lot too small
Was not value for my money at all!
No microwave in rooms
No ice machines on the floors, you have to go in the basement for ice, breakfast and to use a microwave!
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Review collected in partnership with Best Western
Date of stay: November 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 10 Feb 2022
Dear Guest, Thank you for your rating, we sincerely apologize for any inconvenience during your stay with us. Your feedback will be addressed immediately, we strive to provide each and every guest with the best of service and positive experience at all times. sincerely, Chintu
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
horseman_8 wrote a review Sept 2021
Lexington5 contributions5 helpful votes
2.0 of 5 bubbles
Sticky floors in the room
High noise (inside and outside)
Breakfast in a paper bag
So not recommend this place for families, we stayed to get to the Bronx zoo early in the morning, but I rather had driven early in the morning than spending the night at the hotel
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Parking in the back is limited
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Best Western Plus Bronx, General Manager at Best Western Plus City Line Hotel
Responded 10 Feb 2022
Dear Guest, Thank you for your rating, we sincerely apologize for any inconvenience during your stay with us. Your feedback will be addressed immediately, we strive to provide each and every guest with the best of service and positive experience at all times. sincerely, Chintu
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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horseman_8 wrote a tip Sept 2021
Lexington5 contributions5 helpful votes
2.0 of 5 bubbles
"Parking in the back is limited"
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Not the right property for you?
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LOCATION
United StatesNew YorkBronxPort Morris
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS CITY LINE HOTEL - Reviews (Bronx, NY) - Tripadvisor

Frequently Asked Questions about Best Western Plus City Line Hotel
Which popular attractions are close to Best Western Plus City Line Hotel?
Nearby attractions include Randall's Island Park (0.9 km), The Moth (1.1 km), and Randall's Island Golf Center (0.9 km).
What food & drink options are available at Best Western Plus City Line Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Best Western Plus City Line Hotel?
Conveniently located restaurants include La Morada Restaurant, Charlies Bar & Kitchen, and Mottley Kitchen.
Are there opportunities to exercise at Best Western Plus City Line Hotel?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Best Western Plus City Line Hotel?
Many travellers enjoy visiting United Nations Headquarters (7.4 km), Cooper Hewitt, Smithsonian Design Museum (3.8 km), and Hamilton Grange National Memorial (3.1 km).
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